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Quality Inn and Suites

2.5 of 5
160 Simuel Road, Spartanburg, SC 29303 (Formerly Fairfield Inn Spartanburg)
Hotel amenities
Quality Inn and Suites
Ranked #12 of 33 hotels in Spartanburg
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45 reviews from our community

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Traveller rating
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Date Rating
Chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW via mobile

Tara could easily work the front desk at a higher rated hotel. Everything else is average from the carpeting to the breakfast to Grandma's 1980s floral bedspreads. Vinyl tub/shower was clean without issue. I suggest getting a room on the top floor to cut down on noise. It's fine if all you're looking for is a safe, clean bed to... More

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QualityGMSC429, Director of Sales at Quality Inn and Suites, responded to this review
23 May 2013

Hello, Thank you for taking the time to fill out our online survey with such positive feedback in regards to our staff! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are actually putting new bed spreads into our rooms this week, so we are saying "goodbye" to 80s... More

1 review
1 of 5 stars Reviewed 20 May 2013 NEW via mobile

Ive always stayed at this hotel when it was Fairfield Inn. And a good bit of times since the change. Ive always been satisfied with the service, Front desk Tara customer service was always excellent. So this past weekend I came into the hotel and Tara greeted me and checked me in. Excellent everything about her. So I get to... More

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QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review
23 May 2013

Jay 980. Thank you for your review about our hotel. I did not find your stay at our hotel in our system. If you provide me your stay information I will look in your review and will definitely correct problem to provide better stay experience. we are committed to provide home away home experience to our beloved guest. Again thank... More

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Sapphire, North Carolina
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 7 May 2013

The management is very helpful and nice. The staff and front desk could not be more friendly, helpful, and pleasant. The hotel is conveniently located to the University and close to the interstate as well as easy to locate.

Was this review helpful? Yes
QualityGMSC429, Manager at Quality Inn and Suites, responded to this review
9 May 2013

Hello, Thank you so much for taking the time to review our property. We are thrilled that you enjoyed your stay, and hopefully we will see you again soon! More

Chicago, Illinois
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 March 2013

Decent size rooms with very comfortable beds. Decently clean and a average breakfast. No refrigerators in rooms, and the pool was outdoors and not open when we went. Also, no whirlpool. Some dis colored grout around the tub which needed care, other than that a decent place for a night.

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Douglasville, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 February 2013 via mobile

Knowing I was going to be out of town during Valentine's day I ask the staff to help make Cupid's day special for my wife. The night before the day of love I bight some roses, candy, balloons and a card. At eight the next morning a knock on the door was heard. My wife opened the door to find... More

Was this review helpful? Yes 1
Rockville, Virginia, United States
1 review
5 of 5 stars Reviewed 19 January 2013

Over the last few weeks we have stayed at Quality Inns in various states/locations and experienced a wide range of acceptability. At this hotel in Spartanburg SC, everything and everyone was AWESOME! The desk clerk (Tara) was friendly, efficient, and knowledgeable. The room and bathroom were both sparkling clean. Every member of the staff we encountered - whether in the... More

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QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review
4 February 2013

Carolyn: We can't thank you enough for not only singing our praises privately but for taking the time to public speak about your positive stay with us. You have gone above and beyond to let us know that our efforts are paying off. We greatly appreciate your business and your kind words. We can't wait to have you come back... More

Kingsport, Tennessee
1 review
4 of 5 stars Reviewed 26 December 2012

The check-in and check-out processes were flawless. The staff was extremely professional and pleasant. The beds were firm and very comfortable. The breakfast was hot and well-tended, even up to and beyond the official breakfast-closed time. I plan to stay there again!

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QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review
4 February 2013

particlephysics: My name is Kirby Mack, I am the general manager of the Quality Inn and Suites in Spartanburg SC. Thank you so much for choosing us as your home away from home in Spartanburg. I realize you have tons of choices when you travel. Putting your faith in us is what helps us to continue to deliver a "home... More

Charleston, South Carolina
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 October 2012

This hotel is a former Fairfield Inn. I have stayed here many times. It is a non-smoking hotel convenient to I-85. On my most recent visit when I checked in, my room reeked of cigarette smoke. The front staff immediately put me in another, better room on another floor. The next day the maid recognized me and greeted me even... More

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See 6 more reviews by mscarol81 for Spartanburg
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review
29 October 2012

Dear mscarol81 My name is Kirby Mack, I am the general manager of the Quality Inn and Suites in Spartanburg SC. I wanted to first off thank you for your recent stay with us. I realize that there are plenty of hotels in Spartanburg for you to choose from. I am very grateful for the opportunity to earn your business... More

Lenoir, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 25 October 2012

We recently spent one night here and the hotel was very nice looking, the staff was very helpful and friendly but the beds we had were bad. Our bed was so hard, my wife slept in the chair in the room. I basically ended up in the center of the bed is a sagged spot in the middle. A friend... More

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review
29 October 2012

Dear Gregory S My name is Kirby Mack, I am the general manager of the Quality Inn and Suites in Spartanburg SC. I wanted to first off thank you for your recent stay with us. I realize that there are plenty of hotels in Spartanburg for you to choose from. I am very grateful for the opportunity to earn your... More

Springtown, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 September 2012

We have stayed here a few times now & probably will again because of the location & the value. The rooms are clean & spacious & kept up, as well as the property (the pool could use more up keep). Most of the staff is friendly & very helpful (because we would be staying for at least 2 weeks they... More

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review
1 October 2012

Dear: Lorena R Thank you kindly for your candid review. I appreciate you taking the time to let myself and others know about your recent stay. I am very happy to see that you had a positive experience with us. My staff and I try very hard to provide everyone with the perfect stay every-time. And while at times problems... More

 
 
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Additional Information about Quality Inn and Suites

Also Known As:
Quality Hotel
Quality Hotel Spartanburg
Fairfield Inn Spartanburg
Fairfield Spartanburg
Spartanburg Fairfield
Spartanburg Fairfield Inn
Address: 160 Simuel Road, Spartanburg, SC 29303 (Formerly Fairfield Inn Spartanburg)
Region: United States > South Carolina > Spartanburg
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 33 hotels in Spartanburg
Price range (per night): RM197 - 243
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Quality Inn & Suites hotel in Spartanburg near USC Upstate. Located in the foothills of the Blue Ridge Mountains, the Quality Inn & Suites® hotel is the perfect headquarters to enjoy the historic southern heritage of Spartanburg, SC. Guests of this Spartanburg, South Carolina hotel will enjoy the hotel’s close proximity to: Carolina Panthers Training facility Chapman Cultural Center Spartanburg Memorial Auditorium The University of South Carolina-Spartanburg. For business travelers and parents of students, the Quality Inn & Suites also is near Wofford College, Converse College, Spartanburg Methodist College and the BMW plant. Shipwreck cove Waterpark is a short drive away as well as plenty of shops at Westgate Mall and the Gaffney Tanger Outlets. This Spartanburg, SC hotel features many full-service amenities, including an outdoor pool and exercise room. Other amenities include: Free breakfast with make-your-own waffles Free wireless high-speed Internet Free weekday newspaper Free local calls. All spacious rooms include cable television, pillow-top mattress, coffee maker, desk, hair dryer, iron and ironing board. Some rooms include a microwave, an in-bath whirlpool, a sofa sleeper and a refrigerator. Business travelers will appreciate conveniences like a business center, a computer with Internet as well as access to copy and fax services. A banquet/conference center is available. This is a pet friendly hotel with four-legged friends allowed to stay for a fee. Guest laundry service also is available as well as plenty of parking. Whether traveling to Spartanburg, SC for business or pleasure, the Quality Inn & Suites is the perfect location for any guest. ... more   less 
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