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Holiday Inn & Suites Columbia - Airport

3.0 of 5
110 McSwain Drive, West Columbia, SC 29169
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Holiday Inn & Suites Columbia - Airport
Ranked #1 of 11 hotels in West Columbia
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53 reviews from our community

    Trip type
Traveller rating
    25
    19
    5
    1
    3
Date Rating
1 review
5 of 5 stars Reviewed 6 May 2013 via mobile

We came to Columbia for a concert at Williams Brice Stadium. The Holiday Inn West Columbia was easy to find and easy to get to being just off the interstate. The front desk staff was terrific! The check in process went quickly and smoothly. The room itself was clean and spacious. In fact, my husband said it was the nicest... More

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Richmond, Virginia
1 review
1 of 5 stars Reviewed 3 May 2013

Arrived at 10:00PM at hotel for overnight stay and business meeting with breakfast off site in the morning where I was to be picked up at the hotel at 8:00AM. Room nice and clean. Got up at 7:00 AM to get ready. Went into bath to turn on shower...shower did not work...handle would spin in my hand and was clearly... More

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IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review
22 May 2013

Dear Gordon M, Thank you for taking the time to complete a review on your stay. Please accept my sincere apologies for any inconvenience you have experienced and for the bathroom conditions that did not meet your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and... More

1 review
5 of 5 stars Reviewed 30 April 2013 via mobile

Breakfast SERVICE is horrible, extremely lazy service and removing the buffett was a huge mistake. BUT your night staff is wonderful. Taylor is very personable, great server and always has a smile on her face. Nick too, he's a great head bartender, remembers the regulars and makes us feel welcome.

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 April 2013

Booked a room for me and my husband "to get away". I reserved a room type with " 2 Queen Beds, NON SMOKING". We checked in and the young woman at the front was very pleasant. We went to the room, and I started to unpack my toiletries, and noticed that the restroom had a really strong musty smell, I... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review
24 April 2013

Dear Guest, I apologize about your inconveniences with your stay. I would especially like to apologize about the elevator not working. As soon as I was informed about the elevator I called our service technician and I am happy to say that the elevator was up and running by the time you awoke the following morning. I would also like... More

Guelph, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 April 2013

This Hol Inn was chosen for the location as it is 1 hour drive exactly to the Masters Golf Tournament. Much better value for this week than in Augusta itself. Drive is direct on the interstate with no problem. Good services and Sports Bar. All staff were very friendly and welcoming. There are also good restaurants to the east and... More

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Atlanta
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 March 2013

We stayed at the Holiday Inn & Suites in West Columbia, SC this weekend to attend a showing of Les Miserables at the downtown venue, the Koger Center. We booked on hotwire.com and received a very reasonable rate. The hotel was easily located using GPS, and parking was a snap. The lobby was inviting, and while the hotel was busy... More

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Dublin, Oh
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 24 March 2013

I frequently travel, so I often stay at Holiday Inn's. My original itinerary (booked well over a month in advance) had me staying at this location on two separate nights. The first night was when I arrived to Columbia (a late night 11:30pm arrival) and then several nights later after my work wrapped up for a second night. Upon my... More

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IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review
9 April 2013

Dear Trusha107, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. we appreciate yur nce comment regarding our hotel itself. HJowever, We’re sorry you received poor customer service from front desk which was unacceptable. We will address this point. I assure you the feedback of our hotel will... More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 24 February 2013

This is a great place to stay, especially for business. It's located right off of the interstate. It's close to several restaurants but far enough away from downtown. The front desk staff and security personnel are incredibly friendly and accommodating. The sports bar has decent food and drinks, and the service is quick. It also offers room service during certain... More

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See 2 more reviews by BusinessLady_28 for West Columbia
Clinton, CT
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 19 February 2013

This place far exceeds all expectations for a chain hotel. It is very clean and very pretty. The decor is modern and fresh. It is a new hotel and is "green". No pets or smoking have ever been allowed. The front desk staff was very friendly. The lobby area is large and there is an ajoining area such that large... More

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Fort Mill, South Carolina
1 review
4 of 5 stars Reviewed 1 February 2013

Grand Ballroom was VERY ACCOMODATING for SEMINAR I attended. Staff very friendly, and helpful. Rooms very clean, and restful. Beds were comfortable. Room service staff friendly and helpful. ONLY ... I would have thought we would have received a CONTINENTAL BREAKFAST or Breakfast included with our stay... BUT.... NO... ONLY coffee. They said they are a FULL SERVICE HOTEL with... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review
5 February 2013

Dear Guest, I am happy to hear that you enjoyed your stay overall, unfortunately I can see your unhappiness with us not providing a complimentary breakfast. There is often some confusion between Holiday Inn's and Holiday Inn Express's. A full service Holiday Inn & Suites provides the guests with some added amenities. These amenities include, but are not limited to,... More

 
 
 
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Additional Information about Holiday Inn & Suites Columbia - Airport

Also Known As:
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Holiday Inn And Suites Columbia - Airport
Holiday Inn & Suites Columbia - Airport Hotel
Address: 110 McSwain Drive, West Columbia, SC 29169
Phone Number:
Region: United States > South Carolina > West Columbia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 hotels in West Columbia
Price range (per night): RM314 - 471
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 
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Holiday Inn & Suites Columbia - Airport
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