We received the best customer service since we walked into the hotel to register. Rhoda even helped us bring in our things on the luggage cart. All the staff always spoke & said if we ever need anything to let them know. We reserved a one-bedroom suite for 7 nights. We had a kitchenette and cooked a couple of times.... More

I stayed at this hotel for 4 nights. I have to give this hotel a lot of credit for the excellent customer service that the entire staff and the manager provided. First day that I checked in Rhonda helped me. She spent tremendous amount of time explaining the hotel's features and amenities and draw the areas of interest on the... More

This hotel is quite nice looking from the outside and lobby. The cost is twice the going rate compared to other motels in the area. The decision to stay was not the cost but the overall street appeal which we thought would translate to an excellent stay. I always ask for a quiet room even if I have to walk... More

We stayed here for 3 nights and had a 1 bedroom apartment. I must admit we thought the rooms rather small after other hotels we had stayed in but that was our initial settling in period. Once we were settled the rooms were comfortable enough and clean, The staff were super nice here and the manager Gavin was lovely to... More

My family and I stayed here for 5 days while vacationing in the area. This property certainly had some pluses, (see below) but also some minuses and in my opinion only an average property. Things that we liked were: very good free breakfast, nice selection of quality food. Immaculate breakfast area one of the cleanest I have seen in years... More

My family and I were greeted by a wonderful and courteous staff member. The room was clean. Probably one of the cleanest rooms I've been in without spending four star money. The staff was friendly. I would like to thank Mary for making our breakfast accommodations personal. Awesome general manager. The wireless network went out the evening we checked in,... More

My wife and I stayed here for one night in April 2011 while on a trip across the midwest. We had driven from Minneapolis to Rapid City in a day and the Grand Stay was more than a welcoming sight. Front desk were happy to assist with a number of requests and the rooms were fantastic and spacious. More

We had wonderful service from the staff. The rooms were huge, well kept and comfortable. With two televisions, we were able to watch what we wanted, instead of the child's choice. Breakfast held a huge tasty variety, well stocked and it was nice to have good coffee available all day long. We stayed during the Stock Show in January. Room... More

We have stayed here before and really enjoyed it, Not that we didn't enjoy this stay, I just didn't think it was as clean this time. And that is one thing I really look for. You spend alot to stay in motels and I just feel it should be clean. There was salt and pepper on the counter and a... More