The hotel was in the process of being renovated. We are quite sure our room had not been renovated, because it looked nothing like the photographs on the hotel web site. On check in, we told the desk clerk we wanted a room that was centrally-located. Her first selection would have been at a good location, but she then said...
More
Thank you very much for your response; hearing directly from our guests is the best way to measure our success.
I am sorry we did not meet your expectations, and that you were not aware we were a full service hotel. We've tried to keep our pricing very reasonable and children eat for .99. And has you mention have the...
More
First time to stay here. The kids loved the pool. Rooms are a bit dated, but comfortable. At this price point a flat screen TV is a must have. Made service ignored do-not-disturb and barged in at 8am. Would stay again when traveling with kids, but for a couple or business travel I'd probably consider other places first.
More
Thank you so much for your comments; we are so glad that your family enjoyed the water features. At the end of May our lovely outdoor pool opens as well.
I am thrilled to tell you flat screen TV's ship for all our rooms April 30! Please come and visit us again!
Respectfully,
Jan Grunewaldt
General Manager
More
When we checked in, the place was packed full of kids...the pool was wall to wall to the point of making safety an issue. When we got to our room, all we could hear was kids running and screaming down the halls. It was not a pleasant place to stat as newlyweds. Needless to say, we checked out and moves...
More
Thank you for your feedback; we appreciate hearing from our guests. Waterpark Hotels do tend to be busy on a weekend. We are very sorry we could not meet expectations; and glad your found an alternative option for your special evening. I do hope you will visit us again under better circumstances.
Jan Grunewaldt
General Manager
More
I wish I could write a more positive review. I had hoped to find a hotel up to the usual good standard of Best Western. But this facility was dark, musty and generally offered a dreary atmosphere. If one was traveling with kids, I will say that the pool would be delightful as it is a mini-indoor water park. That...
More
Thank you for your comments; I do apologize for not meeting your needs. The comments made will be addressed and only help us grow. Our internet bandwith is being upgraded ths May and there is a brand new computer and printer right in the lobby as well for guest use.
I do hope we have another opportunity to turn you...
More
Stayed here late Jan/12 on business. This hotel has large meeting/gathering facilities, with a restaurant and bar. Apparently this place has done a remodel, but if that's the case, I'd hate to see the before. TV's are dated, the rooms have furniture that should upgraded, the bathrooms are laid out in a very inconvenient way, the in room coffee and...
More
Thank you for your comments; hearing directly from our guests is the best way to measure our success. We are very excited about our changes and there are more to come, and new TV's in June! I do hope we will see you again.
Respectfully,
Jan Grunewaldt
General Manager
More
Our kids love the pool. We usually stay here once a year so the kids can have fun at the pool.
More
I am so glad you and your family enjoyed the pool area, we appreciate your comments. We open our outdoor pool at the end of May through September too...........double the fun!
We hope to see you again soon!
Jan Grunewaldt
General Manager
More
We stay here about once or twice a year when visiting Sioux Falls. The hotel rooms are clean and comfortable although somewhat older. No continential breakfast, but the hotel restaurant offers a nice selection and kids get breakfast for 99 cents. Very nice indoors waterpark with many activities and a nice sized hot tub for the adults. There's also a...
More
Thank you for your great comments, we're so glad you enjoyed the property and our staff made you feel welcome.
We hope to see you again!
Respectfully,
Jan Grunewaldt
General Manager
More
We recently stayed in the Ramkota Hotel while visiting family for the holidays.
The hotel rooms are nice and we were able to reserve 4 rooms right next to each other. The hallways were quiet and the hotel staff was excellent. We also enjoyed our breakfast at the restaurant in the hotel. The staff was very helpful and patient with...
More
Thank very much for your nice comments; we are thrilled we provided the perfect spot for you and your family to gather, have fun and create memories!
We look forward to your return.....in May our outdoor pool opens - 3 times the fun!
Respectfuly,
Jan Grunewaldt
General Manager
JH
More
We always stay here when we are traveling through Sioux Falls!
We had two different nights here Oct 3 and again on Oct 7 2011. We had made our reservations in advance. The rooms are awesome we had no complaints.
Even though the hotel was booked full with groups we had no noise issues.
The rooms are clean, comfortable and...
More
Thank you so much for the 'great place' review....thrilling! That's genuninely our goal and it feels wonderful to hear from our guests when we accomplished our goal. I hope you noticed the color board in the lobby for our upcoming lobby renovation and all new TV's in 2012!
We can't wait to see you again, thank you again for the...
More
Be prepared to spend at least an additional $40 if you choose to stay here. THey don't seem to advertise that fee in the price of their room.
The resturant is good, but it was very hard to find someone to serve us.
Hotel staff was busy looking for a couple of kids who weren't registered guests. A lifeguard would...
More
Thank you for your comments; they have been addrssed with staff and taken to heart. We always learn from our guests and appreciate it very much.
Respectfully,
Jan Grunewaldt
General Manager
More
If you own or manage BEST WESTERN PLUS Ramkota Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
80 Reviews
32 Reviews
42 Reviews
