Was greeted quickly and warmly. Was pleased with our room. Really liked the area where the sofa is arranged for seating away from the beds. One bed had something on the bed skirt near the head of the bed (dried phlegm?). Noticed this the first morning of the stay, and noticed it wasn't cleaned when we returned to the room... More

We chose a cheaper hotel initially but after being disgusted decided to come to the Hyatt. Everyone was so friendly, the room was spacious and very clean. Bathroom was tiny but otherwise the bed was amazingly comfortable. It was very quiet and we for a great nights sleep. Breakfast was great, large selection and a variety of things. Staff got... More

I am a big fan of the Hyatt Place brand, and this hotel surpasses their normal high standards. The five star rating may be a dramatic for a relatively inexpensive hotel, but they did everything perfectly during my stay and it wouldn't be fair to rate them any less. The location is decent. I live in the Nashville area and... More

Great location to near by areas. Easy access to downtown Nashville, 30 minute drive to Murfreesboro, and close to Cool Springs More

Our room was nice and the bed was comfortable, but you can definitely tell it is an older hotel. While there have been updates done, it could use a little more updating here and there. We were woken up in the morning to our toilet over-flowing in the floor. Once we called the front desk, they sent maintenance immediately. The... More

Our room was very nice, beds comfortable and everything seemed cleaned. We needed an extension cord, as there are no outlets around the bed area and they provided one very quickly. Had some trouble with the shower as it pounded my husband in the shower, but then our 16 yr. did his magic and it worked beautifully the next time.... More

The Hyatt Place hotel – a former AmeriSuites – is a wonderful choice for lodging in Brentwood. It’s conveniently located in a hilltop location just off I-65,close to many restaurants and shopping, and a mile from the Maryland business park. The staff are all very friendly, and seem genuine in their desire to make guests feel at home. I had... More

Stayed at the Hyatt with friends last minute for the weekend. First off, I booked the hotel on hotel.com; bad idea. After doing that hotel.com gave me a different day and month with no refund. After calling the hotel and then hotel.com they did fix the problem no charge. The check in staff was very polite and fast. It only... More

I stayed at this hotel this past weekend with my bf. It was in a nice location, lots of stores nearby and fairly close to the fair grounds. The rooms have modern decor with a large flat screen tv, nice couch, and the bed was very comfy. The room was clean.The only negatives are that there was no microwave in... More