My husband, 11 year old son and I stayed here overnight for soccer games. The hotel was packed! No vacancies at all the night we stayed, but you couldn't tell by the staff. They were enthusiastic, ready to help, and always friendly. Our room was near the elevator and I requested to be moved. This was not possible due to... More

We have stayed in several Hampton Inns in multiple states in the past few years. We like Hampton because we always know what to expect. The one in Crossville was no different. Spotlessly clean and spacious room, helpful front desk staff, good breakfast, 24/7 hot coffee in the lobby, and well-lit parking. I put in two special requests (early check-in... More

My check in went smooth and quick. Desk clerk was friendly. Was tired after driving across Tennessee and looked forward to a good nights rest. I wasn't disappointed. The bed was so nice. A firm thick mattress with plenty of cover. Mattress was good support for my bad back. The whole room lived up to Hampton's quality. Bathroom clean and... More

We've never had any real issues with Hamptons. The staff was polite, the hotel was clean. Our room was clean, a good size too ! Breakfast was nice and they even some pretty good hot foods besides waffles ! More

Check-in: Nothing special, no acknowledgment of status or request for any additional help. Asked for upgrades and was told I could have a king with a shower (as compared to 2 queens with a tub/shower I had). Nice upgrade offer – pass. Room: Pretty decent, appears newer and clean. Some traffic noise from the highway. Breakfast: Standard Hamptom. Location: Good... More

We have never stayed in Crossville on our trips between Nashville and Knoxville, but got a late start and decided we would try it. LOVED the room and the huge shower...! Yet, I guess late-comers get the worst rooms. Interstate traffic kept me tossing and turning all night long. Would stay there again, but only if I can get a... More

This hotel was above and beyond what I had expected. The room was very well maintained and very clean (Thank you housekeepers), I actually felt like this was one of the cleanest hotels I have stayed in. A stand out stay, in every way. All of the individual employees I came across greeted me with a warm, welcoming smile. The... More

This hotel was by far one of the cleanest I have stayed in. Every employee I came across was smiling and pleasant which is very refreshing. I would go out of my way to stay in this hotel again simply because of the people. The breakfast food was great, and the young woman there was very friendly and approachable. She... More

Traveled here for business. The rooms were nice and the breakfast was great. The staff was personable If I have to travel back will definitely stay again! More