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Residence Inn Memphis Germantown

3.0 of 5
9314 Poplar Pike, Germantown, TN 38138
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Residence Inn Memphis Germantown
Ranked #7 of 8 hotels in Germantown
3.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    6
    5
    1
    9
    2
Date Rating
Kalamazoo, Michigan
1 review
1 of 5 stars Reviewed 24 April 2012

I recently stayed at this hotel because the Courtyard was booked. I am currently a Marriott Gold Member. This hotel was awful. I first checked in and went to investigate my room. I have been doing this now religiously because of problems with bed bugs. To my surprise when I moved away the top mattress, there were indeed black things... More

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Baltimore, Maryland
Top Contributor
52 reviews 52 reviews
Reviews in 43 cities Reviews in 43 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 16 April 2012

Accommodations are functional but not up to RI standards. Soundproofing needed so train doesn't disturb guests' sleep. Updating worn furnishings would improve comfort & eye appeal. (Bedroom was more cramped than typical-sized RI bdrm.) Best serves as a place to lay ones head (with earplugs if within earshot of train). Nice breakfast & modest evening meal (hoped for healthier options).... More

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Fairfax, Virginia
Senior Contributor
32 reviews 32 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 April 2012

Yes, very friendly staff, but a horrible hotel. Here's why: 1: Worn down rooms with torn linens and stained furniture 2: Terrible, inconsistent internet service - even on their (hotel) computers! 3: Inconsistent housekeeping - do I really need to tell you to clean my room? 4: THEY RAN OUT OF TOILET PAPER in the whole hotel! More

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See 2 more reviews by keykgb for Germantown
Harrisonburg, VA
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I had never been to Memphis before so I relied a great deal on the reviews we read to help with hotel selection. There were eight of us total traveling as we were coming for a funeral. My sister brought her small dog along as well and we needed a hotel that was pet-friendly. This hotel was easy to find... More

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Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Unless you can sleep through the sound of a locomotive rumbling through 6 times in a night and blaring its horn, I would not recommend this place. The track is directly across the street from the property. The staff is fine and the place was clean, but the trains ruined the entire experience for me. More

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Princes Town (Trinidad & Tobago)
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

The stay started off with the some of the most friendly and helpful staff you can encounter, especially lovely and beautiful Asha (the hotel's manager). The Breakfasts were full of variety, which included cereals and fresh fruits. The rooms were clean and very well kept, clean linens, comfortable beds, spacious with televisions (36" flat screen) in each room and a... More

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Louisville, Kentucky, United States
1 review
2 of 5 stars Reviewed 22 November 2011

The night clerk folks were really good, they were nice, and very courteous. Very unclean, in need of reservations. Make it obvious if you have pets in certain rooms. My daughter is allergic to pets and we didn't realize the affects of staying in this room. I am a Marriott Silver Elite member and have never been more displeased with... More

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jxn, ms
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 November 2011

staff excellent, very helpful always smiling.. new facilities. recommended location for Memphis, Tn. also recommend Corky on poplar ave. More

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Jenks, Oklahoma
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 14 August 2011

A lot of potential but utterly uncared for. Don't consistently clean or stock the rooms, food was inedible. More

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Schaumburg, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 July 2011
1
person found this review helpful

The property itself was nice, the staff was friendly, and it was in a good location; with the exception of being 50 yards away from train tracks with trains going through at all hours of the night. My wife is a platinum member with Marriott, and despite requesting an upgrade at the time of booking and also at time of... More

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Additional Information about Residence Inn Memphis Germantown

  • Residence Inn Germantown
  • Germantown Residence Inn
Address: 9314 Poplar Pike, Germantown, TN 38138
Price range (per night):* RM336 - 563

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Residence Inn Memphis Germantown
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