I came to Knoxville for a business seminar. The hotel was chosen by my company for a special rate. I am new to the area so I had a little trouble finding the hotel but was helped out by the GPS application on my smart phone. Check in went well, friendly, professional and efficient. My room was large and clean.... More

This was nice. The staff during the day especially. And the bed . . . oh the bed - King size with adjustable firmness. The room seemed clean until I had to get under the bed to find my mascara & there was trash in stuff from the previous guest. I was there for 7 days. Other than that I... More

Need a place to sleep.. This place will do fine. Older property it seems, but they did well to update the lobby. Television was difficult to figure out. I was to tired to try... Just went to sleep. Got plenty of work done, and it's close to the better part of West Knoxville. Really just underwhelmed, given I've been to... More

Stayed here with my four children... rented two rooms for two nights. Rooms were clean and well equipped. Hard pillows and soft pillows, nice beds. Adjoining rooms were available. Free internet for me! Kids enjoyed the indoor pool, and of course they tried out the outside hot tub. They also had a fitness room, vending machines, and the "pantry" where... More

We spent a Saturday night here. It was very quiet. Clean, bright, and comfortable. The staff was very friendly, especially the lady at breakfast. The kids enjoyed the indoor pool and we liked that we could walk to a handful of good restaurants. More

Stayed here in Feb 2012 for a trade show. All of the staff were supernice and helpful, everyone really went out of their way to please. The room was clean and beautiful, everything updated, microwave, coffeemaker, minifridge. The bed was a "pseudo sleep number" bed which was the only negative, the mattress sloped down rather badly on each side so... More

Don't stay on the 4th floor because there are a few smoking rooms and the smoke travels to all rooms it seems. They moved me the second night to the first floor where there is no water pressure. And the sleep select mattress where you can select the stiffness of the mattress was broken so it was like sleeping in... More

Surrounded by restaurants and other hotels the Hilton Garden in was warm and inviting. My room was on the second floor was clean, quiet, and well maintained. The hotel staff was very friendly and took the time to say hello every time I passed by the front desk. Breakfast was included in my room rate and was about what you... More

Very Clean and well kept, this was the first hotel I have stayed in for many years that the staff cleaned the remote control, knowing their attention to detail, i know the place is very clean, with all the football crowd staying there the hotel takes a beating but you would never know More