We have just stayed for a week at this hotel and once again have had a wonderful holiday.
The hotel was once again exceptionally clean and comfortable and the staff are friendly and so helpful. The food is lovely and is prepared as you request with nothing too much trouble. This was our third trip and we will definitely be...
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We arrived to be greeted by a lovely receptionist. Nothing was too much. We even got a room we had requested as it was a large room with three beds, one for our son.
The Hotel has a fantastic bar situated at the front, with a good selection of drink and food. It even has a large TV on the...
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Thank you for your kind comments. We are a traditional hotel and pay much attention to providing great hospitality with a good choice of meals in our Bar 27 and in our AA Rosette restaurant, 'Seasons'.
Jersey’s new £10million public Town Park is situated adjacent to the Royal, in the centre of St. Helier, and provides a great amenity for...
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We stayed for five nights and were absolutely delighted with every aspect of our stay. First place in every respect must go to the staff who are friendly, helpful and knowledgeable. They stand out as true professionals. The building has a Georgian style charm about it, yet is thoroughly modern and well laid out. It is reasonably convenient without being...
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Stayed for five nights from the19 to 23 April.The hotel is in a good location and very convieniant for most things .Our first impression on arrival was that the place was dated in apperance although it has been totally refurbished in the past two years.It has a small but secure car park which is very convieniant if you manage to...
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Thank you for your comments. It is always good to know that guests feel that we are a well run hotel. My team work very hard to maintain standards and your comments are appreciated.
We are a traditional hotel, established in the 1840's, and do have a schedule of continual improvement.
In respect of our catering, we have held an...
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We have just spent 6 nights at this hotel and it was a wonderfull holiday.
Friendly and efficient staff and superb food both in the bar and the restaurant.
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We are pleased that you enjoyed your longer stay at our traditional Best Western Royal Hotel.
We offer our AA Rosette 'Seasons Restaurant' along with our more informal Bar 27 venue to provide a real choice of menu. It is always wonderful when guests recognise the quality of our catering which is all freshly prepared on the premises using Jersey...
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I stay in the Royal Hotel several times a year and I would like to thank the staff for all their efforts
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Your review is appreciated. Thank you for returning to the Best Western Royal Hotel.
We have many repeat guests, both staying on business and for a leisure break. We will pass your thanks to our team at the hotel but, most of all, thank you for your custom which is much valued.
Best Western does offer a loyalty Rewards scheme...
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Stayed for 3 nights at the beginning of April. My husband & I were just on a short break. The hotel is in an excellent location-less than 15 minutes walk to bus station & seafront & in a relatively quiet area. The service from all the staff was excellent-reception, dinner, breakfast & bar. The full english breakfast was among the...
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We thank you for your kind comments and would agree that we are in a quieter part of central St. Helier than many other central hotels. This has helped us to attract much repeat custom to the Royal.
Our team works hard to maintain the standard of our catering and we are delighted that you feel that we provide good...
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Returned from this hotel yesterday , I work away on business on a regular basis , this hotel was one of the best
Excellent service from all staff I came into contact with
Very clean and comfortable rooms , well presented with complimentary items
Free view T.V , plenty of space and lots of room for personal items ,
High...
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The Best Western Royal Hotel is operated to International Brand Standards set by Best Western International. My team are delighted that the standards set have been so warmly recognised by you and thank you for your kind feedback.
Your comments will be passed to my staff who I know gain great satisfaction from knowing that their efforts are appreciated.
Thank...
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I have stopped at this hotel twice it is in a good location for exploring Jersey. The bar is quite nice with a good selection of drinks. The food supplied is very good. There is a very small Gym ideal if you just want some light exercise, if you like to run i would run outside as you can get...
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Thank you for staying with us once again.
We are indeed in an excellent location, near the vibrant high street in Jersey's capital. In addition, St. Helier's brand new high quality Town Park is only metres away from our front door. This has open areas, playground facilities, public art and much more. With summer coming, this makes the Royal an...
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Hotel founded in Victorian times at the back of town, complete with "creaky" corridors. It was a little hard to judge what it would be like during the high season, as I arrived there late on a cold rainy night in January.
Rooms: Decor of both bedroom and bathroom was in a 1970's timewarp but the room was clean, comfortable...
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Thank you for your constructive review and we are pleased that you felt that you had a good stay with us at the Royal.
Your comments in respect of late restaurant opening are noted. It is unfortunate that you had to wait for a taxi at Jersey Airport for half an hour as this did mean that you arrived at...
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