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Holiday Inn Univ of Memphis

3.0 of 5
3700 Central Avenue, Memphis, TN 38111
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Holiday Inn Univ of Memphis
Ranked #26 of 134 hotels in Memphis
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    11
    19
    4
    1
    2
Date Rating
Columbus, Ohio
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 May 2012 NEW

This hotel also serves as the training building for the Hospitality management-training department of the University of Memphis. The staff's attitude was inconsistent. Check-in was great, But the female employee during check-out who seems very annoyed and put out that we reported details of the problems with our room. First the good: The bed was very comfortable; there were many... More

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See 3 more reviews by fitteacher716 for Memphis
Milwaukee, Wisconsin
2 reviews
3 of 5 stars Reviewed 16 May 2012

The rooms are great, food was good and the hotel staff was very helpful. I just had a few issues with my stay. First, the pillows and comforter for the bed are so big and fluffy yet the bed was hard as a rock. This was super uncomfortable for me especially considering I am pregnant. My key stopped working halfway... More

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Michigan
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 April 2012
2
people found this review helpful

After on overnight car trip with several young kids, this hotel was a great place to finally hit the sack. We were a little underwhelmed with the "hospitality" at this hotel run by a hospitality school, but that was a small issue. The room was very clean, and we especially appreciated that the suite was a REAL suite with an... More

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See 2 more reviews by JB_Wolverine for Memphis
Ridgeland, Ms
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2012

This hotel is literally across the street from the University of Memphis. All rooms open to the inside so the safety factor is huge. All rooms are suites and are clean and quiet. The restaurant has a great breakfast buffet. My wife and I always stay here when in Memphis and have nothing but great things to say about this... More

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See 2 more reviews by Trippsdad1983 for Memphis
Taylorsville, Ms
1 review
4 of 5 stars Reviewed 9 April 2012

Everything was great. Our room was very clean and everyone was very nice even with a very late check in. We got great service and had lots of towels and a very clean bathroom..i loved that it was a suit with two rooms and tvs so the kids and grown ups got to watch . I'd stay there again. We... More

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Franklin, Tennessee
1 review
5 of 5 stars Reviewed 6 April 2012

Everything was GREAT from the staff to the food love it all.I will stay here everytimeI am in Memphis. The Young lady Ashley that checked me in was very friendly and had great customer service. Shenna checked me out and she was as lovely as Ashlye. My bed was soft as a cloud and the food was great.My watiress Verronica... More

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Williamstown, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2012

Very well maintained. Hotel staff very friendly and helpful. Only complaint was no complimentary breakfast. Bed was very comfortable. Even though all rooms face the atrium, they are very quiet. More

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Seattle, Washington
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

The place was a bit upscale for a Holiday Inn so it was a pleasant surprise but the less than average service proved it was a Holiday Inn. My key card didn't work in the room that was provided and I was told my housekeeping to just call her when I wanted to enter my room. At 8pm there were... More

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See 5 more reviews by TravellingHK for Memphis
Debbie Cowgill, General Manager at Holiday Inn Univ of Memphis, responded to this review
22 March 2012

Thank you for your feedback. It is through guest comments that we are able to learn from our mistakes. This situation is truely not indicitive of the service we are capable of providing. I have met with the Housekeeping, Maintanence and Front Desk staff to address these concerns in an effort to avoid a similar situation. Although it is not... More

Germantown, Tennessee
Senior Contributor
21 reviews 21 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 8 March 2012

I stayed at the hotel so that I would be at the University of Memphis for a business presentation the next day. I booked on my way to the hotel, so I was very surprised when the guest service associate offered me a lower price of $130. When I got there to check in, she immediately told me about the... More

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See 9 more reviews by Clint B for Memphis
Charleston, West Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 January 2012

This is a nice place with a pleasant enough front desk and staff. The rooms are all suites, which make it particularly pleasant for families, with two TVs, one for dad and ESPN, and one for the kids in the other room. The room was very clean and well appointed. All rooms face an atrium, so women might feel mixed;... More

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Additional Information about Holiday Inn Univ of Memphis

  • Holiday Inn Univ Memphis
  • Holiday Inn Memphis
  • Memphis Holiday Inn
Address: 3700 Central Avenue, Memphis, TN 38111
Price range (per night):* RM465 - 548

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