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All 134 Memphis hotels »

Homewood Suites Memphis - Hacks Cross

3.0 of 5
3583 Hacks Cross Rd, Memphis, TN 38125
Hotel amenities
Homewood Suites Memphis - Hacks Cross
Ranked #34 of 134 hotels in Memphis
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    19
    4
    3
    3
    3
Date Rating
Minneapolis
Senior Contributor
34 reviews 34 reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2012

Rooms are clean and comfortable. Soft towels. Welcome reception (apps and drinks) is a nice feature. Fitness center is small, but has a newer eliptical, 2 newer treadmills, yoga mats and medicine balls. Location is convenient to a number of surrounding cities and golf courses. Plenty of food options within 2 miles.Outdoor patio is nice during warm weather (lots of... More

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See 3 more reviews by jdawgm13 for Memphis
Carterville, Illinois
1 review
1 of 5 stars Reviewed 5 March 2012

I consider sleep the key reason for staying in a hotel. Unfortunately loud parties in the conferrence rooms that spill outside at night are more lucrative than sleeping guests. I called twice to complain and assurances were given but to only modest results. The breakfast, pleasantness of staff, facility itself were above average but without cooperation and forsight of managment... More

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Winnipeg, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 March 2012

I was in this hotel about 2 years ago and it was a good stay. I needed to be in town on business and I chose it again and I was not disappointed. You won't be disappointed. Breakfast is excellent, so is the happy hour food. Rumour has it the area is not super safe if you decide to walk... More

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Boston
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 8 November 2011

I have stayed at the Homewood Suites a number of times on business and I'm always impressed with the friendly and responsive staff. The room are comfortable and there is a good breakfast selection. There is also a really great outdoor pool. If youare coming as a tourist you really need a car as it's out of town. More

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Memphis, Tennessee
1 review
3 of 5 stars Reviewed 29 October 2011

We stayed here in April and were very happy with the service and quality. That seems to have changed. We have had to ask for 2 days in a row to have the room cleaned up, clean towels, garbage emptied, toilet paper and soap and shampoo. Very disappointed. We also reserved 2 rooms each with 2 king beds. One was... More

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Cool,CA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 September 2011

We booked this hotel because my husband was coming to Memphis for a moth of training. When we called the hotel direct, we spoke with Alyssa, and she was amazing and helpful she arranged a pickup from the airport at no cost for us. The hotel is super clean, the staff is very friendly, professional, and kind. The room was... More

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See 2 more reviews by Travelimmersion for Memphis
fairfield ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 September 2011

I spent several days here, on some business with my wife, and it could not have been better. We were treated like royalty and I loved every minute of it. When I noticed a couple of things amiss, corrections were made, properly and QUICKLY. They are to be highly commended on all aspects of their operation. More

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Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 August 2011

Stayed here for 3 nights, on arrival we were greeted in a friendly manner and told where our room was, the rooms are detached from the main building, more like a motel, when we got to the suite it smelt musty and horrible and the toilets didn't flush, we reported both, toilets was fixed the next day and we were... More

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galbritton, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
15 August 2011

Hello and greetings from Memphis! Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you experience an inconvenient smell and problems with your toilet during your stay. This is not typical of our hotel and we appreciate you bringing it to our attention.... More

South Pasadena, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 August 2011

The hotel is in a great location. It's quiet and well off the main road. There are so many places to eat and shop in that area. I was visiting family that lived about 25 minutes away and it wasn't a bad drive from the quiet of the country to the hustle of the little area of Hacks Cross. The... More

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Kent, England
Top Contributor
52 reviews 52 reviews
Reviews in 39 cities Reviews in 39 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

We had trouble finding the Homewood Suites as it is set back from the road and was hard to find at night. Friendly enough welcome. Decor definitely needs updating - many the carpets (rugs) that are showing their age. But, they may be reluctant to do this if they get a lot of groups. There was a football (soccer) competition... More

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galbritton, Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
3 August 2011

Thank you for your feedback. We’re glad you chose our hotel during your recent stay in Memphis and we apologize for the difficulty in finding our property. We appreciate your comments about the décor of the hotel and will take them under consideration. We are getting brand new flat screen TV's in the next couple of weeks along with HD... More

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Additional Information about Homewood Suites Memphis - Hacks Cross

  • Homewood Suites Hacks Cross
  • Homewood Suites Memphis
  • Homewood Memphis
  • Memphis Homewood Suites
  • Memphis Homewood
Address: 3583 Hacks Cross Rd, Memphis, TN 38125
Price range (per night):* RM326 - 475

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Homewood Suites Memphis - Hacks Cross
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