I consider sleep the key reason for staying in a hotel. Unfortunately loud parties in the conferrence rooms that spill outside at night are more lucrative than sleeping guests. I called twice to complain and assurances were given but to only modest results. The breakfast, pleasantness of staff, facility itself were above average but without cooperation and forsight of managment... More

I was in this hotel about 2 years ago and it was a good stay. I needed to be in town on business and I chose it again and I was not disappointed. You won't be disappointed. Breakfast is excellent, so is the happy hour food. Rumour has it the area is not super safe if you decide to walk... More

I have stayed at the Homewood Suites a number of times on business and I'm always impressed with the friendly and responsive staff. The room are comfortable and there is a good breakfast selection. There is also a really great outdoor pool. If youare coming as a tourist you really need a car as it's out of town. More

We stayed here in April and were very happy with the service and quality. That seems to have changed. We have had to ask for 2 days in a row to have the room cleaned up, clean towels, garbage emptied, toilet paper and soap and shampoo. Very disappointed. We also reserved 2 rooms each with 2 king beds. One was... More

We booked this hotel because my husband was coming to Memphis for a moth of training. When we called the hotel direct, we spoke with Alyssa, and she was amazing and helpful she arranged a pickup from the airport at no cost for us. The hotel is super clean, the staff is very friendly, professional, and kind. The room was... More

I spent several days here, on some business with my wife, and it could not have been better. We were treated like royalty and I loved every minute of it. When I noticed a couple of things amiss, corrections were made, properly and QUICKLY. They are to be highly commended on all aspects of their operation. More

Stayed here for 3 nights, on arrival we were greeted in a friendly manner and told where our room was, the rooms are detached from the main building, more like a motel, when we got to the suite it smelt musty and horrible and the toilets didn't flush, we reported both, toilets was fixed the next day and we were... More

The hotel is in a great location. It's quiet and well off the main road. There are so many places to eat and shop in that area. I was visiting family that lived about 25 minutes away and it wasn't a bad drive from the quiet of the country to the hustle of the little area of Hacks Cross. The... More

We had trouble finding the Homewood Suites as it is set back from the road and was hard to find at night. Friendly enough welcome. Decor definitely needs updating - many the carpets (rugs) that are showing their age. But, they may be reluctant to do this if they get a lot of groups. There was a football (soccer) competition... More