Check-in was quick and friendly. Gift bag since we are Priority Club members. King bed was very comfortable. Really liked the suite with "kitchen" area and couch and coffee table area. Brought food back and had a place to eat. Cupboard had plates, napkins, plastic silverware, and a can opener if needed. Bathroom had "vanity pack" with q-tips, cotton, and... More

I contacted the Holiday Inn Express Memphis Southwind seeking to book reservations for one room with two queens beds for the first weekend in May 2012, for a schedule business meeting for me and a colleague. I recived my confirmation via email. The email contain the information that the Agent and I discussed. However, when I arrived to the Hotel,... More

The rooms were nicely equipped but lacked in cleanliness. The floor to my room had not been vacuumed. There were crumbs laying in the floor and under the bedskirt was bad. The internet signal was poor and the technical support blamed the problem on my equipment twice before they reset the access point. More

My husband, my son, n I stayed here on the 17th of April 2012. It was a nice hotel, very clean! The beds were fairly comfortable! We had booked a king room with a sofa sleeper! But we got a room with 2 qween beds! We have a king at home.. So I called the front desk after getting in... More

Staff was very friendly, everyone from housekeeping to maintenance. Room was clean and comfortable and the breakfast was superb. Numerous offerings, including bagels, muffins, cereal, toast, waffles and sausage. Good location, just off expressway and near shopping. Only complaint was we reserved a king suite and instead were put into a room with two queens. I was traveling with my... More

This is a great hotel with a great price. My room was nice and big, everything was clean, and the desk staff were friendly and helpful. My only complaint was that housekeeping didn't get to my room until fairly late in the day -- past the 3:00pm check-in time. Other than that, I was thrilled with my experience. More

5 minutes after we got in the room the front desk called to see if we liked it. So nice!! Some cosmetic things- the fan in the bathroom didn't work, cracks in the wall etc but nothing major. Very nice people work here. Breakfast was so-so... The eggs were in a garbage bag in the back- I saw cause the... More

We were in Memphis for a job interview and chose this hotel based on the reviews and the more reasonable hotel rate compared to the other higher rated hotels in the area. We were not disappointed with our choice. The room was very comfortable and clean. We had the king bed with sofabed type room which also came with a... More

We were in Memphis on business & found this hotel at a reasonable rate. The staff was friendly, the room was clean with a flat screen TV, fridge & microwave and on the weekdays the breakfast was fine (apparently on the weekends they serve no meat & take away the pancake maker). The weekend we were there, according to other... More