From check in to to departure, flawless. Great staff, clean, quiet, attentive staff, and two blocks to Beale Street. Highly recommend.
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- Doubletree Memphis
- Memphis Doubletree

From check in to to departure, flawless. Great staff, clean, quiet, attentive staff, and two blocks to Beale Street. Highly recommend.
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This hotel is convenient and the staff is friendly, but the room we had was very tired. Wallpaper had started to peel and painted walls were marked up. The elevator noise woke us several times during the night and noise travels easily between rooms. There are no outlets at the desk. Value was good and I'm not sure if there...
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This is a great hotel that is convenient and walking distance to Beal street and a lot of downtown attractions.
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I wanted to book this property at the wedding group rate. I left a message for the "Group Sales" person. She never called me back so I ended up paying much more than the group rate ($174 per night). The room was disgusting. There was gunk on the "work desk", a dirty cleaning rag left on the floor in the...
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So sorry for your experience. This review do not belong to the Doubletree by Hilton Memphis east. It belongs to the Doubletree Downtown.
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Staff was very friendly, but did not follow through on a number of requests. We originally booked their corner suite with a sofa bed only to arrive to find out that their sofa bed was not to be found. We then ordered a roll away bed to be brought up which they confirmed... it never showed up even after 3...
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Thank you so much for taking the time to post comments regarding your recent stay with us. am terribly sorry that you had to call down 3 times to request a rollaway. Please know that I am diligently working with the Team to ensure that others don't have the same experience as you did. Guest satisfaction is very important to...
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Right next to the Peabody -- and about $100 less per night -- this is where we went to celebrate Mothers' Day -- mostly because we could get smoking rooms. The staff were friendly and extremely efficient. Bellman had the luggage up almost as soon as the room was assigned. Car was out of valet in about three minutes anytime...
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Across the street from the Peabody hotel and the baseball park, 2 blocks from Beale Street. Upon arriving the staff is always at the door greeting. In fact every staff member we ran into was friendly and helpful. The lobby is huge and in the evenings there was a jazz pianists which was a special touch. The rooms are small...
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Redbirds baseball was going on. Lots of music playing on Beale Street. Memphis in May was about to start. Went to a concert at Minglewood and the staff was very accommodating with cabs and valet parking. Check in was delightful. Staff was really nice. Now doing a cocktail hour in the lobby. Pool area was closed, which was unexpected.
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Thank you so much for your wonderful comments regarding your recent stay with us. Our outdoor pool is open from Memorial Day until Labor day. We look forward to welcoming you back to the hotel the next time you are in Memphis.
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I stayed in this hotel for a conference, thank goodness I had enough points not to pay for it because it is not worth price.
Pros:
A mostly friendly staff
Location, Location, Location
Comfortable bed
Nice size rooms
Flat Screen TV
Cons:
Some of the staff - see below
Security latch in my room was broken and never fixed as...
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Thank you so much for taking the time to post your comments regarding your recent stay with us. I have used your comments as a training tool so that others are not disappointed as you were. I assure you that we will work on improving the issues you brought up. I hope you will have a chance to stay with...
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By taxi, the Doubletree was less than 10 minutes from the airport. I had left a note when I made my reservation saying this was my first trip to Memphis and that I am interested in recommendations for BBQ joints. When I arrived at the check-in desk I was greeted by Lenee. She pulled my reservation, thanked me profusely for...
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Thank you so much for posting the review and pictures of your recent stay with us. Lenee is an excellent ambassador for the hotel and I will be sure to share your comments with the entire Team. Thank you also for bringing to my attention the stain on the sheet and the slippery bathtub. I have used your comments as...
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