When I drew up in the car and was about to get my case out of the car I was approached by a Front Desk employee who greeted me and took my case for me. They were clearly expecting me and the check in was quick and easy that as a result I was in my beautiful room within a... More

We stayed here with our daughter and her partner in order to climb Snowden the next day. The hotel is lovely. Our rooms were really spacious and everything was sparkling clean, they obviously have a great housekeeping team. We had booked for dinner and it was wonderful, couldn't fault it, then coffee and yummy petit fours in the cosy lounge.... More

We took my Mom to lunch her on Sunday, May 6th. Well impressed. Hotel was beautiful. We have lived in the area for thirty years and have never been. We will most certainly be back soon. My Mom, who is 94, was thrilled with the attention the staff gave her and the food was sensational. You can even combine Sunday... More

We spent our first anniversary in this lovely Hotel in Wales. What a location! The Setting is lovely! Beautiful! Amazed at the setting, very beautiful and cosy room with a lovely view from the Balcony. Since the climate was very adverse couldn’t explore the surroundings completely. Food was very good, very friendly staff (which was very surprising to our experience... More

I stayed here in a disabled friendly room because the hotel booked in Carnarfon hadn't any disabled rooms, so rest of party in seperate hotel. Room was large bathroom had a tiled floor which wasn't easy to keep dry when showering, staff very helpful and clean. A bit expensive but as I wasn't paying it didn't worry me. I couldn't... More

The hotel is situated on the fringe of Caernarfon and as such is well positioned to visit the town and castle, and also for the Snowdonian National Park. It is also convenient for the towns to the north, such as Angelsey, Conway and Llandudno. The high points to the hotel are the warm and friendly staff, quality and cleanliness of... More

We had a lovely executive balcony room with view over gardens. We stayed for four nights. Very quiet room. We had dinner bed and breakfast package. Food superb and child menu perfect for my son. Staff were excellent, really friendly and knowledgeable of area. Pool was great for when we returned from our day trips. We would like to come... More

Overall really disappointed in with the service that we received in the restaurant. When our main meals were delivered, 2 of them were incorrect. We asked for them to be replaced, which they did. However, it meant that by the time we had our meal, our partners had finished their meal. The wine was really expensive, with the cheapest being... More

We arrived having checked out after one night at "Faulty Towers" Dom on reception checked if there was any rooms available.....he was extremely helpful and managed to squeeze us in and rescued our weekend. We even stayed on an extra night to enjoy all the facilities......pool, sauna, gym and beautiful walks through the grounds to the river. The manager and... More