Crowne Plaza Norwest Sydney (Baulkham Hills, Australia): See 85 Hotel Reviews and 56 Photos

Also Known As:: Crowne Plaza Norwest Sydney Hotel; Crowne Plaza Norwest Sydney Hotel Baulkham Hills; Crowne Plaza Baulkham Hills

Address: 1 Columbia Court, Baulkham Hills, The Hills Shire, New South Wales 2153, Australia

Phone Number:

Region: Australia > New South Wales > Greater Sydney > The Hills Shire > Baulkham Hills

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 2 hotels in Baulkham Hills

Price range (per night): RM471 - 737

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Ideally located in the heart of the fastest growing business community in Sydney, and only 40 minutes from the Sydney CBD and only 15 minutes from Parramatta, Crowne Plaza Norwest offers you the best of both worlds. With the peace and tranquility of landscaped gardens and beautiful outdoor settings, coupled with our understanding of the needs of today's businesses, Crowne Plaza Norwest offers the perfect balance for corporate business and leisure travellers. Offering 132 superbly appointed rooms including Executive Spa rooms and Balcony King rooms. All rooms featuring king sized beds, tea & coffee making facilities, work desk, high speed internet access, in-room safe, ironing facilities, and cable television with pay per view movie. Hotel facilities include outdoor lap swimming pool, gym, restaurant and bar as well as conferencing facilities catering for up to 300 people. ... more less

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Ashley G

Sydney, Australia

1 review

“Never Go to Crown Plaza Norwest for High tea”

Reviewed 14 May 2013

Took 16 people to high tea for mothers day. The service was terrible with an elderly grandfather waiting over 1 hour for a cup of coffee and the kids waiting half an hour just for orange juice. There was no tea pots on table had to rely on jugs of hot water to go with teabags that you had to... More

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Hello Temmie, I apologise that the parameters which did not meet your approval at the hotel this Mother's Day I would like to discuss the events of the day from your side as we had alot of happy customers from our High Tea. If you please contact myself at smm@crowneplazanorwest.com.au that would be much appreciated. Kind Regards, Ben More

DiggerPerth

Perth

Top Contributor

104 reviews

34 hotel reviews

Reviews in 50 cities

48 helpful votes

“Good place if you have to stay out that way”

Reviewed 7 May 2013

Honestly the general location has little to recommend it. If you need to stay out this way for business etc then this is probably as good as you will get. I can't understand why tourists would stay here though and there were plenty of them at breakfast. The building is pleasant enough and with the huge parking lot its not... More

Thanks DiggerPerth, We appreciate the time which was taken to advise of your stay at the hotel. We value all feedback and really appreciate your kind words and insight into the property. I hope that you are able to stay again in the future. Kind Regards, Ben More

snoopy_lh

WA, USA

Senior Contributor

23 reviews

13 hotel reviews

Reviews in 17 cities

7 helpful votes

“A Crown Plaza - really?”

Reviewed 2 April 2013

The initial impression of this property were underwhelming. Admittedly it was Good Friday, and the parking lot was pretty empty (hence low occupancy? and I did hear the receptionist telling a colleague that as all guests had checked in before 5pm, there was little to do) As a platinum member, there was NO recognition of status, or any amenities offered.... More

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Dear snoopy_lh, Thank you for being a Priority Club Rewards member and for taking the time to express your thoughts and concerns. Please allow me to apologize for issues you had with your room accommodations and Internet Access services fell below your expectations. We are also sorry you we are not able to honor your Priority Club perks. Your feedback... More

ThinController

Australia

62 reviews

48 hotel reviews

Reviews in 27 cities

49 helpful votes

“Generally OK but could do a bit better”

Reviewed 25 March 2013

Stayed one night in a standard room at the Crowne Plaza Norwest on business recently with several colleagues. One of our party had travelled by public transport and indicated that it was relatively easy to get there from the city by train to Westmead and then the T-Link to the hotel. The large carpark is all outdoors (i.e. not undercover),... More

Hello ThinController, Really appreciate your insight into the hotel and the services we can look at improving during your stays at the hotel. The hotel hopes to have you back in the future and hope that your comments can make a difference to the guest experience for everyone. Kind Regards, Ben Jamieson More

Jasper H

Brisbane, Queensland, Australia

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 8 cities

“Great place to isolate yourself.”

Reviewed 19 March 2013

One of the most common place my work sends me to stay. Stayed here last Thursday. Not exactly posh or bland. Just meh~ Had their Wagyu beef in the restaurant. Asked for medium rare and got a well done. Usually I would expect a little more from a 4 star hotel but this place I have to say is a... More

Dear Jasper H, Thank you for taking the time to share your experiences. I am glad to read you enjoyed the room accommodations and had a pleasant experience with our great staff. However. I am deeply sorry to read that our breakfast selections, location and rates encountered were not up to your expectations. Your opinion is very important to us,... More

Emma S

Penrith, Australia

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Nice, Relaxing, Quiet Hotel - close to shops”

Reviewed 15 March 2013

A Lovely place to stay. Close to a very big shopping centre and a few local shops close by as well. There is an option for all you can eat buffet breakfast which was very yummy. The overnight price was very reasonable and the location is very quiet and relaxing. Overall a very nice modern hotel, beautifully decorated and the... More

Hello Emma, Your hotel review is much appreciated and I am glad that you enjoyed your stay. The large shopping centre nearby is Castle Towers shopping centre, 450 specialty shops. Again really appreciate you taking the time out to give a review of the property and hopefully we can have you back again soon. Regards, Ben Sales and Marketing Manager More

garybMelbourne

Melbourne, Australia

70 reviews

23 hotel reviews

Reviews in 36 cities

33 helpful votes

“Good for business people”

I stayed here for a few days recently and found the accommodation i.e. the room, bathroom, bed and general cleanliness to be very good. Breakfast was satisfactory, if a bit on the expensive side. I'm not used to paying $30 for breakfast and you would expect that, for that price, at least the coffee would be good. It wasn't. In... More

Hello Tmsc35, Thank you for your review and thank you for the feedback on the hotel. I would have hoped that we were able to wow you more than what you experienced during your stay. I appreciate that from the outlook there is not much directly around to entertain the kids. But just across the road there is Lollypops playland... More

Tmsc35

Wollongong

Contributor

12 reviews

12 hotel reviews

Reviews in 9 cities

10 helpful votes

“Ok”

If you are attending meetings or conferences in Norwest or just visiting people at Norwest Hospital the location is great. It's around 10-15 min drive to Rouse Hill Shopping centre. The parking is free In an open air carpark. The hotel has a nice feel. I had no issues with staff, I asked for a midday check-in and my room... More

Thank you Tmsc35, Appreciate your response on Trip advisor we are mostly designated for the business traveller due to being in the business park. We do however have a Lego specialty shop opposite the hotel, on this same site there is Lollypops playland for kids under 10 years, AMF bowling and indoor rock climbing. Reading cinemas are at Rouse HIll... More

ShaunScotland

Aberdeen, United Kingdom

112 reviews

105 hotel reviews

Reviews in 54 cities

108 helpful votes

“Very Pleasant Stay Nice Clean Accom”

Reviewed 11 March 2013

Had a 1 night BB stay, for a crowne plaza it ticks all the boxes. Accom good, bed good, room quiet and for a weekend a good price. Buffet breakfast was decent, if I could get near it because of the bus tour group that was stocking up on their days eating. Do wish hotels would put a bit of... More

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Hello Shaun, Thank you for the time you have taken to outline your stay at the hotel. From your previous insight throughout your travels your current 106 reviews even gave myself a couple of ideas on places to see. With so many reviews we are confident we met your needs. We hope you return in the future and when you... More

Jasleen K

Sydney, New South Wales, Australia

“Best Place”

Reviewed 10 March 2013

Had a beautiful time staying at Crowne Plaza Norwest. Provided me great internet service as well as an extremely helpful staff. The free wifi was a excellent addition to my travel to keep in touch with family and friends back home.

Hello Jasleen, Thank you for the compliments on the complimentary WiFi at the hotel. We are getting close to complimentary for every guest in the hotel already looking after those companies who are contracted to the hotel in 2013 and free on the ground floor. Glad also to hear that our customer service is really what you expected when visiting... More

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Crowne Plaza Norwest Sydney Hotel Reviews, Baulkham Hills

Crowne Plaza Norwest Sydney

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