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Stamford Plaza Sydney Airport

4.0 of 5
Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Hotel amenities
Stamford Plaza Sydney Airport
Ranked #1 of 4 hotels in Mascot
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597 reviews from our community

Traveller rating
    138
    243
    143
    38
    35
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Families
100
 
Couples
205
 
Solo
65
 
Business
142
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Perth, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 19 May 2013 NEW

I stayed here for work. It was appalling. This hotel is all flash and no substance. It's design is to be thought posh without actually providing the service or comfort this requires. Several negatives and the first impression did not help. I arrived and was told that although work had arranged for charge of the room and meals I had... More

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Hervey Bay, Australia
Top Contributor
64 reviews 64 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 15 May 2013

We had a night at the Stamford waiting for an International Flight. We took the Offer of their meal deal which included a Buffet Dinner and Breakfast. We usually book online through wotif, However this time we booked directly on the Hotel web site. The price was the same and we felt we received better service at the hotel. Our... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We appreciate your comments that you stay was most enjoyable. We are committed to providing exceptional service and guest satisfaction and are pleased this was achieved. We look forward to your return in September. Guy Challis General Manager More

London
Top Contributor
83 reviews 83 reviews
81 hotel reviews
Reviews in 79 cities Reviews in 79 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 15 May 2013

Perfect for the night if you have an early flight like we did. Rooms are good, and we could not hear the planes. Wifi is way too expensive. Why can hostels give you free wifi and swanky hotels charge you a fortune?

Was this review helpful? Yes 1
GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. Glad you enjoyed your stay, however we will certainly review your constructive comments regarding WIFI. Thanks for your valuable feedback. Guy Challis General Manager More

Brisbane, Queensland, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

Ended up making an impromptu reservation after a flight cancellation. After calling them at 9:15 at night and arriving on their doorstep 15 minutes later we were pleasantly surprised and relieved to have such a nice room. We even had dinner in the restaurant which was delicious. We couldn't hear any planes and had a peaceful sleep until our flight... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We are pleased you were able to recuperate at the hotel after your flight cancellation and hectic day at the airport. We look forward to welcoming you back to enjoy our other facilities when next you are in Sydney. Guy Challis General Manager More

NSW Australia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013

Courtesy beyond reproach at the front desk. Valet parking pricey but most convenient oh so obliging. Rooms were well-appointed but some basics were missing. On our two day stay, we wanted a cuppa in our room on two occasions - no courtesy biscuit available; a simple requirement that the two star establishments provide but not the Stamdford. Similarly, the toilet... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We are pleased your encounter with the front office was up to standard, however we will be following up on the issues you raised regarding the room amenities. Thank you for your valuable feedback and we look forward to welcoming you back in the near future. Guy Challis General Manager More

paisley
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Spent evening before very early dubai flight. Good location. Room nicely furnished with all the items you would expect. Bath plug missing but a call to reception sorted out that problem. Good double glazing so no airplane noises. Basic room service menu reasonably priced but did not use it. No early shuttle to airport but pre booked taxi arrived promptly.... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We are pleased to read of your overall satisfaction with the hotel facilities. We trust you had an enjoyable trip and look forward to welcoming you back on your next travel ventures. Guy Challis General Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 12 May 2013

I never like when people assume. We paid cash up front. Then he assumed we had no more money to do anything else. Got coffee from the bar in the morning, the worker actually suggested that he receive a $4.00 tip ( that was the price of the coffee). Room was very dusty. Tv was far away from the bed.... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thank you for posting a review. We were most concerned to read of your overall disappointment with your recent stay. This is certainly not typical of the high standards to which we aspire and will further investigate the issues you raised with the relevant Department Managers to ensure they are followed up accordingly. We appreciate your valuable feedback and hope... More

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4 of 5 stars Reviewed 11 May 2013

Stayed for 1 night in April for an early morning flight. Good service, nice rooms and a very comfortable king size bed! Def one of the better options for an airport hotel stay. The staff were friendly, our lunch in the bar was tasty, although took a little long in arriving, considering they were not busy. The room service menu... More

Was this review helpful? Yes
GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for positing a review. "Definitely one of the better options for an airport hotel".......well said! We are pleased you had a good stay and look forward to your return. Guy Challis General Manager More

Canberra
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 10 May 2013

I needed a hotel for the night having cancelled the other hotel that had problems on an earlier transit. I booked in and the Stamford did not disappoint. The check in was seamless, they made arrangements for my shuttle in the morning and offered me any numbers of options for my short stay. The beds were great, as were the... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for positing a review. It was good to read you had the opportunity to stay with us. We are committed to providing the highest level of service and delivery, along with guest satisfaction, and we are pleased you were not disappointed. Thank you again for your comments and we look forward to welcoming you back in the near future.... More

Canberra, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

Stayed here for 2 nights for business. We were so well looked after on all fronts. All staff were friendly & attentive, buffet meal was delicious as was the room service burger! The rooms are very comfortable & nicely furnished. Will definitely return!!

Was this review helpful? Yes 1
GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
19 May 2013

Thanks for posting a review. We appreciate your great feedback and are pleased that your stay was most enjoyable. We look forward to your return in the near future. Guy Challis General Manager More

 
 
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Additional Information about Stamford Plaza Sydney Airport

Also Known As:
Stamford Plaza Sydney Airport Hotel
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney
Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Mascot
Price range (per night): RM498 - 830
Hotel Class:4 star (4*)
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Stamford Plaza Sydney Airport
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