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All 4 Rosehill hotels »

Rydges Parramatta

4.5 of 5
116 James Ruse Dr, Rosehill, New South Wales 2142, Australia
Hotel amenities
Rydges Parramatta
Ranked #3 of 4 hotels in Rosehill
3.5 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    17
    34
    21
    8
    6
Date Rating
Bathurst, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

Stayed here for 2 nights in May in a panorama suite. We have stayed here before & had the same room just on the other side of the hotel & it wasn't great but this time there was a significant improvement. Issues with air con were non existent, bed & pillows were waaaaaay to soft but that is our personal... More

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NB
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 April 2012

We recently stayed one night to attend the Caravan & Camping Show and were very impressed with the overall presentation of the hotel. The rooms were nicely furnished and clean. The bathroom is a little dated but clean. Comfy beds with nice linen. Noisy airconditioner which we turned off. We had drinks in the bar and dinner in Steeds Restaurant.... More

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ParramattaManager, Manager at Rydges Parramatta, responded to this review
30 April 2012

Thrilled to hear you enjoyed your stay here. We had many people stay who were attending the show across the road, as it’s so convenient & easy to get to! We always get great comments about our Rydges Dream beds, they are indeed very comfy! Thanks for your feedback, looking forward to welcoming you back to the hotel another time.... More

Thirroul, Australia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 April 2012

Purchased this package for my family so as we could attend the Sydney Royal Easter Show. Great service on arrival, well organised with the shuttle bus to take you to the Show. Room was very clean, airconditioning was very noisy, so we switched it off. Beds were extremely comfortable and my husband enjoyed watching football on fox sport as we... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
11 April 2012

Thank you very much for taking the time to post your kind review. We take great pride in our staff and are extremely happy to hear that you enjoyed friendly and professional customer service during your stay. Your comments concerning the air conditioning have been passed onto the Maintenance Manager, and the feedback regarding kids dining options, to the Food... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 April 2012

Great lobby, if that's important to you. Rooms and bathrooms small and old fashioned and a bit tatty. Air con loud and not very efficient. $229 for the executive room was $60 - $70 over priced in my opinion More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
6 April 2012

Dear Paul, Thank you for taking the time to pass on your comments regarding your recent stay with us. Your comments regarding the air conditioning unit have been addressed with the Maintenance Manager for follow up. It is very important for us to hear our guests’ feedback and have the opportunity to rectify any deficiencies and work towards providing improved... More

Maitland, NSW, Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 April 2012

Stayed a few nights to attend a conference across the road at Rosehill – great location for that. Rooms were clean but a little dated. Breakfast was good but staff could have explanted what was on offer better - didn't find the egg station until the second day. I had dinner in the restaurant one night and the staff and... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
6 April 2012

We are glad to hear that you enjoyed your stay here Rydges Parramatta, and found the location to be very handy for your conference across the road. Your feedback regarding your breakfast experience has been addressed with our Restaurant Manager to develop our staff and service standards. It is great to hear that you enjoyed your meal in the restaurant... More

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 March 2012

like most Rydges Hotels. this one was a 4 star about 10 years ago but it is getting a bit dated now. The beds are great we had a King and it was very comfortable. The Airconditioning did not work properly, I think they need to replace all of the room airconditioners here as the last 2 times I have... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
3 April 2012

Dear Tim, Thank you for taking the time to provide us with your valuable feedback regarding stay at Rydges Parramatta in December. We feel it is very important for us to hear your comments and have the opportunity to rectify any deficiencies, and work towards providing improved service standards and product. We are very glad that you were able to... More

Auckland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 29 March 2012

The room was clean but the facilities were dated (with the exception being the TV). Not very sound proof and the air conditioning was so noisy as to make near impossible to not have an uninterrupted sleep. Went to the bar and had to wait while the barman had a conversation on the telephone. When finally served was told my... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
3 April 2012

Dear Albert, Thank you for taking the time to pass on your comments regarding your stay with us in March. Please accept our apologies for the concerns you have expressed in regards to the air conditioning noise issues you experienced in your room. I have brought your comments up with our Maintenance Manager. Thank you for your feedback regarding the... More

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Brisbane
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 March 2012

I stay in many Rydges around Australia and almost unanimously they are in dire need of an upgrade/refurb/makeover. But generally, very easy place to stay in, no fuss and they are our company preferred - generally well priced, restaurant in house and close to work related locales. Staying in Rydges Parramatta a couple of weeks ago, given the lack of... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
28 March 2012

Dear David, Thank you for taking the time to pass on your feedback regarding your stay with us. We are very pleased to read that you found your restaurant experience “absolutely phenomenal!” Your comments have been passed onto Anthony and the rest of the team. Exceptional customer service is something we pride ourselves in. I would also like to take... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 15 March 2012

We stayed at this hotel after staying in North Sydney and although it is a little further out it is a lovely hotel. We had to wait about half an hour before our room was ready but apart form that we had no problems at all. The staff were friendly and our room was always clean. The room service was... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
18 March 2012

Thank you for taking the time to leave your comments regarding your stay at Rydges Parramatta.We are glad to hear that you enjoyed your stay here, and have passed on your feedback to all staff, including the kitchen team. Thank you again for your feedback, it is vital to improve our service levels and enhance the great product Rydges Parramatta... More

Sydney Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 March 2012

We held our son's Christening Lunch for 60 people at Steed Bar and Grill restaurant in Parramatta Rydges Hotel. We were extremely pleased with what they had to offer and what they delivered on the day. The staff at the hotel are very experienced and really nice to deal with! The lunch was a total hit with our guests. The... More

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ParramattaManager, Front Office Manager at Rydges Parramatta, responded to this review
15 March 2012

We are extremely pleased to hear that you, your family and your guests enjoyed your function at our hotel and found the staff to be experienced and professional, as exceptional customer service is something we pride ourselves on. Thank you for taking the time to leave your comments, we appreciate all feedback provided to us by our guests, and pass... More

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Additional Information about Rydges Parramatta

  • Rydges Parramatta Rosehill
  • Rydges Parramatta Hotel Rosehill
Address: 116 James Ruse Dr, Rosehill, New South Wales 2142, Australia
Price range (per night):* RM393 - 773

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Rydges Parramatta
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