Hi Spin462002, Thankyou very much for your expansive feedback on our hotel. We really appreciate that our guests take the time to let us know how we are travelling. First and foremost we're always happy to hear that our staff are going above and beyond to create a fantastic guest experience. We work very hard on our customer service so... More

Hi Susan M, Thanks for your feedback regarding your recent stay. As you have suggested, due to our proximity to Rosehill Racecourse, Rydges Parramatta is the ideal for race goers. We were sorry to hear about the noise you experienced in your room and would have loved to have had the opportunity to move you to a different room. It... More

Hi Ake A, Thankyou for your great feedback in regards to your recent stay. We were glad we could justify the men's decision to stay here and treat the families! It's always great to hear our staff are doing the right things, wherever they are in the hotel, and it was fantastic to hear we could accommodate everyone as close... More

Hi Stuart316, Thanks for your feedback regarding your recent stay. It's always great to get such fantastic feedback from the well seasoned traveller! The Rydges Dream Beds, as you have suggested, are exceptionally comfortable. So much so, that most of the staff have them in their own homes. It's also great to hear your appreciativeness of our F&B options. With... More

Hi Melissa C, Thanks for your recent feedback and it's disappointing the experience was not up to our normal standard. It was disappointing to hear you weren't satisfied with our Rise breakfast concept, as we do get a lot of really good feedback in this respect. The egg chef as you mentioned, is especially a hit! We were sorry to... More

Hi outbackislandgirl, Thanks for your great feedback regarding your recent 10 day stay. It was great to hear that even though you were with us for a whole 10 days, our levels of service and the product we were offering did not slip. Our Rise breakfast, as you mentioned, is to die for and with the large selection of hots... More

Hi Clog-rate, Thankyou for your great feedback on your dining experience in Steeds. Chef's new Autumn menu has taken the world by storm and I, myself, have had the pleasure of tasting the dessert you have mentioned. We were super excited to hear that your 3 course delight was topped off by fantastic service, and that your experience was a... More

Hi bpr81, Thankyou for your feedback in regards to your recent stay. We do hope that you enjoyed the conference and the conference facilities while you were in the hotel, and we appreciate the time taken to provide feedback on your stay. Whilst Rydges Parramatta is not too close to the city of Sydney, there are a number of ways... More

Hi Greg W, Thanks for your feedback regarding your recent stay. It's great to hear that as a regular guest at Rydges Parramatta, you keep receiving consistently high levels of service from our staff. You're spot on about the quality of our restaurant offerings, and our Priority Guest Rewards program is a must for any guest of any Rydges hotel.... More