The staff here are 'chilled' according to a previous reviewer. Maybe they are, but their patronising approach left me 'frozen'. I don't like being called 'Buddy' by an 18 year old Hollywood starlet wearing an insincere grin, I don't like self-absorbed staff-members shouting personal communication to each other across my dining table and I don't like being constantly asked... "how's... More

We have stayed a number times and really enjoy it. Sure the bathrooms are down the corridor but we have never found that to be a major issue and it is important to retain the character of a lovely building. If you have a room at the front, expect some street noise as the hotel is on the highway, but... More

We stayed at the healesville hotel last night, and also had drinks at the bar during the day as well as dinner in the bar later that night. Staff are chilled, young and relaxed. Any person posting a negative tripadvisor review regarding staff attitude simply doesn't understand the vibe the managers and staff are going for..... Cool and calm staff... More

Very clean, inexpensive and charming. I don't bother staying any where else in the valley. Tour wineries by day and spend time in town at night and walk back to hotel. Or eating there is a nice experience aswell.

Have been here a few times over the years but NEVER AGAIN. The service has never been great but the food has been worth the poor service, but the last time was the straw that broke the camel's back. I had read there had been a change in management so decided to give it another try. First time back in... More

We booked the 1 night package with 3 course dinner included. First impressions of hotel were good. Beautiful cosy dining room. But there were many mixups which left us feeling disappointed. We hadn't been booked in for dinner ('maybe your rate didn't include it'). At dinner, there was a mixup with our starters & my partner received a different meal... More

We stayed with another couple in 2 rooms upstairs at the hotel. We have just run the Yarra Valley Grape Race. The meal included in the rate was delicious, w great wines and lovely service. However upon ascending to our room, which we picked for convenience, we found the noise of patrons in the pub very disturbin. In addition, being... More

A large group of us recently travelled to Healesville for a wedding. The Healesville Hotel was recommended to us. I was surprised by how expensive it was. $505 for two people (2 nights accommodation with one dinner and one breakfast) - this was more than I recently spent for a 7 night stay at a luxury resort in Thailand! The... More

Sunday lunch with friends, we had the 2 course option for $55 , food was delicious, unfortunately they had run out of beers and wines selected. Waiter was not very accommodating with some requests , couldn't recommend an alternative wine when asked which is a bit poor given we were in the Yarra. valley one of the great wine regions... More