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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

2.5 of 5
565 S Mt Juliet Road, I-40 at Exit 226 (opening August 5, 2008), Mount Juliet, TN 37122
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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
Ranked #1 of 4 hotels in Mount Juliet
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    29
    10
    2
    0
    4
Date Rating
Michigan, United States
1 review
3 of 5 stars Reviewed 23 May 2012 NEW

The room itself was large, beautiful, and very clean. That aside... The front desk rarely had someone at the desk ready to help. We found ourselves at some points waiting 15-30 minutes at the front desk for any service. We had stayed awake until the wee hours of the morning, because it was our only night in town, and were... More

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Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed 21 May 2012 NEW

I held the Nashville Music City Jam at this hotel and we were blown away. The staff was wonderful and the hotel accommodations were superb. I'd give 100000 stars if I could...that's how great everything was! We couldn't have been happier! We will be back! More

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Blacksburg, VA
1 review
1 of 5 stars Reviewed 20 May 2012 NEW

Chose to stay at this hotel because of the location on the outside of town, but still close to great shopping and friends. I was looking forward to celebrating a relatives birthday for the weekend. At check-in, we got the keys to our room and noticed we only had one bed for three people... that won't work! I returned to... More

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Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review
22 May 2012

Hello First of all we are sorry to here that you had a terrible stay at this hotel. As an employee at another hotel, you are aware of the employee rate policy and how it's a benifit/privledge to the employee that should not be abused. Your reservation was made as a CSTN, which you should be aware of, and for... More

Indiana
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 11 May 2012

We had a nice experience staying at this hotel on a Sat. night. Upon arrival our room was ready and clean, fresh modern decor. We found the front desk staff friendly and helpful. Sunday morning we were more than pleased with the choices in the breakfast area, especially loved the pancake machine. We did not try the pool. The exercise... More

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Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review
13 May 2012

Thank you for your review. We appreciate it and hope to see you soon. MANAGEMENT More

Madison Heights, Michigan, United States
1 review
1 of 5 stars Reviewed 22 April 2012

Check in for my hotel was 3...called at 2:45ish and was told they would still be cleaning the room when we got there...I got to the hotel at 4 and my room was still being cleaned...do to this inconvenience i was late to my event i had that day! when I got to my room, there was an acrylic nail... More

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Crown Point, Indiana
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

I like Holiday Inn Express Hotels except for this one. We stayed there overnight on 4/7/2012 and received bad service. Girl at front desk when we arrived around 7pm was unfriendly.My HIE profile states I want to be far away from elevator, we get a room right next to elevator. Went swimming in pool and it had very murky water.... More

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Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review
13 April 2012

Sorry that you felt this way. There is no excuse on what you experience during your stay at this property. That day was full house and the pool did have a situation that we did not discover until that evening. When we did the pool was shut down. That same morning our Breakfast Bar attendant called out sick and we... More

Denton, Texas
1 review
1 of 5 stars Reviewed 30 March 2012

I had a family emergency and had to cut my trip short. The hotel charged me for the full two night stay even though I didn't stay there and were completely unwilling to work with me. More

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Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review
13 April 2012

The rate that you purchased is heavenly discounted because it was book in advanced. The discounted rate before booking had stated that you cannot cancel this room before you purchased it. There is no cancelstion in this purchased room reservation. However the FD manager did offer you to come back and redeem your room purchases at another date of your... More

Overland Park, Kansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 March 2012

We had been driving all day and hit Nashville during rush hour and rain - several accidents slowed the highways, and though we'd hoped to make it further, we stopped at this hotel and called it a night. Clean, reasonable rates, friendly staff and nice room. Would recommend. Only negative were the beds were quite firm and I am used... More

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Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

Was in town visiting an ill family member, it was a quick trip, down on a Friday and leaving on Sunday. Had a room with 2 queen beds, microwave and small fridg, the 4 of us were quite comfortable, no noise issues, a/c-heat was good and not loud at all. The breakfast included in the big room downstairs was nice,... More

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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 February 2012

I came out to Mt. Juliet to visit some friends and decided to stay at the Holiday Inn Express because from the outside it looks very high class and new and I love the blue lights that shine on the outside of the building. I was not disappointed, I decided to pay a few extra bucks and stay in 315... More

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Additional Information about Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

  • Holiday Inn Mount Juliet
Address: 565 S Mt Juliet Road, I-40 at Exit 226 (opening August 5, 2008), Mount Juliet, TN 37122
Price range (per night):* RM364 - 499

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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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