We stayed two different nights during our trip to the Nashville area. The first night we stayed there we called the hotel to have the shuttle pick us up. We had to call 4 times and waited 30 min. The hotel staff was less than friendly and nobody was at the desk when we arrived. Acted like we were being... More

We did a night at this place on either end of our trip to Nashville. First we called the shuttle to come get us at the airport and waiting 30 minutes and 4 phone calls later they finally got us! Get to the hotel to check in and front desk staff is outside smoking and the other guy on duty... More

I have stayed at this hotel several times. The experience gets worse with each visit. The rooms are not clean and the staff is not friendly. On the most recent visit (my last) room keys were not available for our entire two night stay. We were assured the key machine would be repaired shortly but it was not. We had... More

I will get right to the point! The housekeeping manager was extremely rude and did not have our room cleaned when we complained about the dirt. There was dirt and hair on the bathroom floor as well as in the jacuzzi and when we checked out after 4 days, the floor still had not been touched and the sitting area... More

A solid contender at BNA. Happy Hour from 5 to 8 with beer wine and Chex Mix hosted by the smiling and chatty Cory the shuttle van driver. Prompt check-in by Judy and good breakfast service by Norma who disposed of my dishes just as I was done with them. Room is good with flat screen TV, mini-fridge (to put... More

We rolled into Nashville just before New Years without reservations. Price was reasonable compared to other places we checked, our room was quite large, bed was comfy. It could have been a bit cleaner, but overall okay. Breakfast was good. Front desk staff was helpful. More

Country Inn and Suites was surprisingly really great! The last time I was in a Country inn, it was decorated in the "country" style and just felt cheap and cheesy. However, this hotel feels new and has mostly everything I need! The breakfast is free and good! And they rotate the hot items daily, so if you are staying for... More

My father and I attempted to stay at this hotel in September of 2011. We didnt last long after check in! The first clue that it wasn't going to be an enjoyable stay should have been all the staff outside smoking and the horrible smell of smoke coming off the lady who checked us in. The front desk lady was... More

The front desk clerk was very friendly and helpful. We also needed assistance in replacing the missing hairdryer. The staff who helped us was very kind and apologetic for the inconvenience of our having to call about it. Our room was to be non-smoking but smelled like it had been smoked in prior to the non-smoking label. The room temperature... More