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All 96 Pigeon Forge hotels »

The Inn On The River

2.5 of 5
2492 Parkway, Pigeon Forge, TN 37863
Hotel amenities
The Inn On The River
Ranked #3 of 96 hotels in Pigeon Forge
4.5 of 5 stars 351 Reviews
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351 reviews from our community

What travellers say about this hotel
  • Very clean(40)
  • Indoor pool(14)
  • Friendly and helpful(8)
  • Full breakfast(7)
  • Great Place(6)
  • Hot tub(6)
  • Would definitely stay(4)
  • First floor(4)
  • Really good(3)
Traveller rating
    239
    75
    14
    17
    6
Only show reviews for Family (156) | Couples (102) | Business (5)
Date Rating
Knoxville, Tennessee, United States
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

My family come into town, and purposely checked in, they Checked in with Amber and Chuck, They assured me the baby-fold away crib would be placed in the room while we were gone. The family left, and returned at 2:30am with the children. My husband went up to the room to check it to find out, nothing was placed in... More

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Massillon, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 25 May 2012 NEW

We come in on a bus tour with "Canton Temple of Praise", of which was a wonderful trip. Well organized trip, enjoyed the hot breakfast in the morning. Fresh fruit during the day as we come in from our outtings. Unfortantly, my trip come to a standing hault, when I become sick, and needed the medical attention. My partner, ran... More

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See 2 more reviews by Ruth W for Pigeon Forge
Smyrna, Tennessee
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 24 May 2012 NEW

My husband and I looked for a hotel to stay at for a couple nights for our Anniversary and this place had great rates so we booked our stay online. Upon our arrival we were greeted and welcomed immediately. We were given our room keys and told how to get to the room. We entered an extremely clean room with... More

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Winston, georgia
1 review
5 of 5 stars Reviewed 23 May 2012 NEW

I have stayed at your facility on numerous occasions with my family and friends. I have never had anything but the best of service from all of your personnel. One person who really goes above and beyond the call of Customer service and Hospitality is a man named Bruce. Bruce is an asset to you organization and is always willing... More

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Harrisonburg, Virginia
1 review
5 of 5 stars Reviewed 22 May 2012 NEW

Thank you for a wonderful week of relaxation, good food, and great service. We especially want to thanks Thomas and Kathy who were always helpful at breakfast. Both were so kind and helpful we just had to thank them. We will recommend the Inn to our friends, and we will be back as well. More

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Appleton, Minnesota
1 review
1 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

My husband and I and my 2 children were in town looking for a nice hotel to stay at. We stopped at the inn on the river in pigeon forge Tennessee last week when we arrived in town. The clerk at the counter was on his cellular phone we we stood waiting for a few minutes his name said chuck.... More

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innontheriver, General Manager at The Inn On The River, responded to this review
24 May 2012

Your review of The Inn On The River greatly upsets me. As the Managing Partner, I will not tolerate you or any guest to be treated as you stated. I have viewed all of the security footage of the front desk, which includes two cameras, of Chuck’s last two work days of Thursday 5/17/12 and Sunday 5/20/12 and have not... More

WP
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2012 NEW

We were in Pigeon Forge for 3 nights and stayed at The Inn on the River. The rooms are clean, the public areas are clean, and the staff is very polite. More

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See 7 more reviews by WP-Michigan for Pigeon Forge
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
22 May 2012

Thank you for your wonderful review! We look forward to seeing you again! More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 19 May 2012

This hotel is the best in the area, from start to finish. just the best customer service, and a clean hotel. they keep putting improvements in to this hotel. 2 employees that went above and beyond is chuck and aj. they were super helpful and fun to deal with. I would highly recommend this hotel to all my friends and... More

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
22 May 2012

We appreciate your comments and can't wait until you return to Pigeon Forge! More

Linville, Virginia, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2012

We were in Pigeon Forge for 4 nights and stayed at The Inn on the River. We will definitely stay again! The rooms are clean, the public areas are clean, and the staff is very helpful and polite. We loved watching the Canadian geese families, Mallard families, squirrels, and other wildlife. Very relaxing place to stay. The breakfast is wonderful... More

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See 3 more reviews by Shannon Pence G for Pigeon Forge
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
22 May 2012

Thank you for you great review! More

Rockford, Illinois
1 review
5 of 5 stars Reviewed 18 May 2012

Chuck made everything perfect for me. The rooms were outstanding , beds were very comfortable and clean. Chuck gave me a map and was very helpful in finding everything. It was such a nice hotel that I am bringing my whole family back in october. The breakfast was excellent and was very unexpected.. More

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
22 May 2012

Thank you for your review! We are looking forward forward to your next visit! More

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Additional Information about The Inn On The River

  • Hampton Inn Pigeon Forge
  • Pigeon Forge Hampton Inn
Address: 2492 Parkway, Pigeon Forge, TN 37863
Price range (per night):* RM210 - 484

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The Inn On The River
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