We were shocked to discover that Pigeon Forge was a bit like Orlando but then, it's biggest attraction is Dollywood. Microtel Inns and Suites were superb. Excellent HOT breakfast and staff who could not do enough for you. We booked a room with 2 double beds and they were excellent and comfortable. The bathroom was excellent and the fridge and... More

After a 13 hour car ride, upon checkin the the room requested was not availabe based on my online reservation request..the guy at the desk Bryon informed me "The room is paid for tonight but you are welcome to find somewhere else to stay"..After explaining my issues were based on the website rooms were misleading, AND who really feels like... More

Our check in went fine. We got to the hallway on our floor and it had a bad smell. We entered our suite and the table was took up by this massive tv, allthough there was a place for a tv elsewhere. We were using the hidabed, but no bedding was in the room. Checked out the bathroom and found... More

We don't have enough words to say about the Hospitality and the very Friendly people at the hotel. They have always treated us like family and everything was wonderful. The employees at Microtel always go out of their way to make sure your stay is very pleasant and its like home away from home. The room was very spacious and... More

This was our 2nd time to stay at Microtel - major difference from the first visit! At 1st glance, there appeared to be something on the sheet; pulled it back & it was BLOOD on the mattress pad! We had to ask to have it changed! (Couldn't believe they didn't do this anyway!!) There were never enough wash clothes in... More

March 9th-11th, 2012. This hotel was nasty. From the outside it looks nice, don't be fooled. The lobby floor was dirty, along with the elevator. The room was a sutie on the fourth floor, the shower ceiling was covered in black mold. The window was covered with mold too. The screen was also broken. Around the a/c unit you could... More

Stayed here over the weekend for a fast needed get away. Made last minute reservations and arrived late. The desk clerk was very pleasant and nice. The room was nice and clean. The only problem I found with the room was we had a room with 2 queen beds the bed I slept in had the light switch for the... More

My husband and I had stayed here during an unplanned vacation. We had arrived at the hotel around 3:30 in the morning. It was extremely cold outside, we were exhausted, and I was pregnant and very sick. I went ahead and went inside while my husband stood outside to finish smoking. I went in and "rang the bell for service".... More

Arrived the day after Thanksgiving and the town was very busy. We had a Pet room, that was very nice and clean. It even had a very nice smell of flowers. The front desk clerk, Marilyn, was very nice, polite and very helpful, with things to do around town. She gave us alot of good advice, of where to go... More