The motel is old and run down BAD. Terrible plumbing, bedding, and carpet is nasty. Needs a whole new update. I was very disappointed with a Best Western to have let this poor conditions continue. I do love Best Western motels, but not this one at all. I would never stay there. The one across the street appears to be... More

The Best Western Toni Inn in Pigeon Forge, TN is a nice, clean hotel for all travelers. The Toni Inn does accept dogs too. The room was clean and comfortable. The refrigerator is bigger than the average hotel refrigerator. The room does come with a microwave too. There is a free breakfast in the morning. The free breakfast consists of:... More

My husband and I spent our honeymoon at the Toni Inn. It was great! We booked a room with a king size bed, however the mattress was very firm and we were uncomfortable. The next morning, we told the front desk of our concern, and without any hesitation, she took us to another room so we could feel the matresses.... More

I stayed for three nights in mid-May while hiking in the Great Smoky Mountains National Park. I don’t care about a lot of fancy extra stuff. I wanted a basic room not too far from the park that was quiet, clean, included breakfast and at a reasonable price. This hotel was perfect. The room was nice and clean, even in... More

This place is what I like to call "my second home". If you're looking for a hassle free place to vacation, well Toni's Best Western is the place to go. Robert & his staff stand ready to help you during your stay. If you are worried about germs or concerned about cleanliness, just consider that taken care of also. My... More

I love this hotel, I stay there every time I go to pigeon forge! This place has the friendliest employees, they are so nice and very helpful every time I stay there. They go above and beyond! The hotel rooms are very big and very clean!!! The beds are so comfortable, I've stayed at the Gaylord hotel in Nashville and... More

This makes the 2nd time tht I have stayd at this hotel and they have bn so friendly and super clean. The wifi is alittle slow but eeverything else was great. I would recomend thm to anyone. Plus there beds and pillows wer the most comfortable ones iv ever used. They also have a indoor and outdoor pool and hot... More

Do not listen to the bad reviews on here. The Best Western Toni Inn is GREAT! There Mangement is excellent and their staff always ready to help and they are friendly! Thank You Robert and your staff for making this a wonderful trip! I took 40 seniors there and had no complaints!!

We have stayed here at least 3 different times and it is always consistently good. The rooms are clean and access to all of the attractions is convenient. Parking is very easy and you are in the middle of the strip so you can walk to most places if you want. Highly recommend.