This is a nice hotel with a friendly staff. However I have complained in a prior visit that the exercise equipment did not work. One year later I was hoping that it was fixed, nope still broken and the front desk was not surprised when I told them.
Hotel should either maintain the equipement or take it off as an...
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Thank you for taking time out of your busy schedule to review our hotel. We're glad that your interactions with our staff have been consistently positive. It is disappointing to learn that you experienced some problems with our exercise equipment during your stay. As a repeat guest, please know that we take your concerns very seriously. We have taken immediate...
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We used this hotel over spring break (april 2012). I loved the room layout. It was almost like having a suite because both bedrooms (very spacious) had it's own area which was separated by the bathroom area. The view was good (mountains in the far distance) and the room was clean upon arrival. It had a very good location (right...
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We are glad that you enjoyed the room layout and location of Governor's Inn. Thank you for taking the time to share your experience. Please know that your comments and concerns with your housekeeping service are being taken seriously and have been addressed properly. We apologize that this rare occurrence happened during your stay, and would love to hear from...
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We only stayed one night at the Governor's Inn. The hotel looks great from the outside, the staff was very good, the location was excellent and you had a great view from the balcony. The room was very spacious but we found the layout kind of odd with 2 rooms and the bathroom and vanity split with a walk through....
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We appreciate your feedback. Our room layout is unique for our area and we receive many positive comments from guests who enjoy the separate areas with two televisions. We are glad you were able to experience the scenic views from the balcony, and found our staff accommodating. Your suggestions for additional items at breakfast and decor in the rooms are...
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We have stayed here in the last few weeks twice. We love it. The staff is so friendly. The breakfast is delicious. We love the rooms with the 2 queen beds since both of the bedrooms have a T.V. Everything was great!
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The room layout at our hotel is spacious and provides a bit of privacy. We're glad you found yours to be comfortable and were able to sleep soundly. It is nice to hear when our guests really enjoy the room, breakfast, and are provided with great service; thank you for sharing your experience. Have a great spring and we look...
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Governor's Inn has always had a wonderful staff. Great location and has always been clean.Just needs a little updating.Sherry and Sean (G.M.) at front desk are great.Thank you all at the inn for making it a great place to stay.
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Thank you for taking the time to share your experience and for your recommendations. Your feedback is extremely valuable and helps us to improve. The kind words about our staff are greatly appreciated. Sean and Sherry are outstanding, and always do their personal best to make sure guests feel welcomed and have a great stay. We hope to see you...
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We just got back a few days ago from spending our honeymoon in Pigeon Forge and Gatlinburg. We stayed here for a week and loved it! The staff are amazing. They are so nice and friendly. We had our 2 year old son with us so we wasnt sure how well it would go but it was really nice. We...
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We are so happy to hear that you enjoyed your stay, and had fun with your son. Thank you for the compliments on our staff, breakfast and location! The King Suite with the wrap around balcony is one of the most popular rooms at Governor's Inn, and the views from the balconies are gorgeous. We hope to see you again...
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We stayed at Governor's Inn during the fall of 2011. The staff was friendly. The room was very well put together and clean. The place is just dated and needs some work on the cosmetics, but clean. The location was great with just a short drive to all of the restaurants, parks and shows.
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Dear valued guest, thank you for letting us know about your stay. We appreciate all feedback, it helps us to know what we may need to change or correct to enhance your next stay. We look forward to seeing you again soon.
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My husband and I stayed a week at Governs Inn. Just wanted to let everyone know how clean the room was and how nice the staff was. Bryan, Cierra, and Jessica were wonderful. They always greeted us with a great smile and always wanted to know if we needed anything. We will be back.
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The Management and Staff of Governor's Inn are so pleased to hear that you enjoyed your stay with us. We take pride in having clean rooms and the friendliest staff . A lot of guests like the layout of the rooms since the separation of the beds on each side of the bathroom allow for privacy. Thank you so much...
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We stayed at Governor's Inn recently and it was fantastic. The breakfast was very good. The hotel was very clean and everyone on the staff was very friendly. Would definitely stay again. Location was great.
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Thank you so much for taking time to let us know about your stay. We are delighted to hear that you had a "Fantastic" stay. We certainly hope to see you on your next stay in our Smoky Mountain area.
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We enjoyed our stay at The Governor's Inn for 2 nights in February. We stayed in a room with a balcony overlooking part of the town with mountains behind. The view was good, the room was exceptionally clean, the bed was very comfortable, the building was very quiet, and the price was very fair. We were pleased that the Inn...
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We are delighted to hear that you enjoyed your stay with us at Governors Inn. The Management and Staff of Governor's Inn are so pleased to hear that you enjoyed your stay with us. We take pride in having clean rooms and the friendliest staff in the Smoky Mountain area. A lot of guests like the layout of the rooms...
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