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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

2.5 of 5
2565 Highwood Boulevard, Smyrna, TN 37167
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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
Ranked #5 of 8 hotels in Smyrna
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    10
    4
    2
    0
    5
Date Rating
Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed 17 May 2012

We work with Holiday Inn Express often for our meetings and trainings. Our employees from out of town and visitors to our office stay here. The staff at Holiday Inn Express has always bent over backwards for us to accomodate our needs. The hotel is always clean and our employees enjoy staying there. This hotel is very convenient to restaurants... More

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Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 February 2012

We stopped here after driving about 9 hours through snow, sleet, rain and wind - from Grand Rapids, MI. It was a welcome site. Check-in was a breeze since we had reservations. Our room was on the 2nd floor and across from the exercise room and a couple doors down from the pool. It was great! No walking through the... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Clean new hotel in convenient location for interstate travelers. Located near newly developed mall area. Plenty of new clean restaurants shopping etc More

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Marietta, Georgia, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 1 January 2012

The hotel is great, everything that you would expect, great breakfast, comfortable rooms, clean and nicely appointed rooms. But WOW what a great staff! Stopped on our way through Nashville with no reservations. No problem for my man Eric Preston who hooked us up with a Queen Suite at a great rate. He must be a master multi-tasker, since I... More

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Manhattan, Kansas
Top Contributor
99 reviews 99 reviews
Reviews in 23 cities Reviews in 23 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 September 2011
2
people found this review helpful

I absolutely love this hotel. We stayed in Nashville a week ago. On the trip back from Florida, the HI Express we stayed in was totally booked. So, I asked the clerk if there was another hotel and she referred me to the property in Smyrna TN. When we drove in, we could tell that the town was booming with... More

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See 2 more reviews by BigWash for Smyrna
Central Oklahoma
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 10 July 2011
1
person found this review helpful

We arrived around noon and were told our room would not be ready until 3pm I am a top level priority rewards member but still no luck so we used a friends room who was able to check in for my daughter to get ready for her soccer event that day. The front desk clerk was very rude when I... More

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Sam DiCarlo, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review
13 July 2011

I want to apologize for the opportunities that you incurred while syating with us. We pride ourselves on great service and a clean hotel. The incidents that you experienced were not like us at all, and do hope you will give us another chance in the future. During the soccer tournament we, as you noted, were sold out. We should... More

central indiana
1 review
3 of 5 stars Reviewed 28 March 2011

cleanliness left alot to be desired, there were cob webs in the corner next to the bed (at eye level) , small bits of paper on the floor around the desk from the time we checked in until we checked out 3 days later , came in late the second night to find a still wet wash cloth had been... More

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Nashville, Tennessee
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 March 2011

Nice hotel. clean, neat, comfy bed. pool and jacuzzi very nice. Only 1 small miscommunication for checkout, but all was taken care of. No complaints. I think, tho they should lower the price a smidge. More

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Delray Beach, Florida
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 October 2010

Reading other reviews I was apprehensive staying here but we were pleasantly surprised. Not only did we receive exceptional service, the room was perfect - clean, huge, comfortable, etc. It's a roadside hotel, one of a half dozen clustered together but we were near a few good restaurants (O'Charleys across the street and Ruby Tuesday around the corner). The breakfast... More

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cola, sc
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 20 July 2010

I stayed here in July of 2010 while on a business trip to Nashville. The staff are clueless. The foriegn operations manager is rude and a liar. I was over charged, lied to and talked down to. The room was dirty, the bathroom on 2 different floors smelled like raw sewage. Pool test strip from CDC revealed unsafe levels. Dirt... More

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Additional Information about Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

  • Holiday Inn Express Smyrna
Address: 2565 Highwood Boulevard, Smyrna, TN 37167
Price range (per night):* RM389 - 537

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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
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