We stopped here after driving about 9 hours through snow, sleet, rain and wind - from Grand Rapids, MI. It was a welcome site. Check-in was a breeze since we had reservations. Our room was on the 2nd floor and across from the exercise room and a couple doors down from the pool. It was great! No walking through the... More

Clean new hotel in convenient location for interstate travelers. Located near newly developed mall area. Plenty of new clean restaurants shopping etc More

The hotel is great, everything that you would expect, great breakfast, comfortable rooms, clean and nicely appointed rooms. But WOW what a great staff! Stopped on our way through Nashville with no reservations. No problem for my man Eric Preston who hooked us up with a Queen Suite at a great rate. He must be a master multi-tasker, since I... More

I absolutely love this hotel. We stayed in Nashville a week ago. On the trip back from Florida, the HI Express we stayed in was totally booked. So, I asked the clerk if there was another hotel and she referred me to the property in Smyrna TN. When we drove in, we could tell that the town was booming with... More

We arrived around noon and were told our room would not be ready until 3pm I am a top level priority rewards member but still no luck so we used a friends room who was able to check in for my daughter to get ready for her soccer event that day. The front desk clerk was very rude when I... More

cleanliness left alot to be desired, there were cob webs in the corner next to the bed (at eye level) , small bits of paper on the floor around the desk from the time we checked in until we checked out 3 days later , came in late the second night to find a still wet wash cloth had been... More

Nice hotel. clean, neat, comfy bed. pool and jacuzzi very nice. Only 1 small miscommunication for checkout, but all was taken care of. No complaints. I think, tho they should lower the price a smidge. More

Reading other reviews I was apprehensive staying here but we were pleasantly surprised. Not only did we receive exceptional service, the room was perfect - clean, huge, comfortable, etc. It's a roadside hotel, one of a half dozen clustered together but we were near a few good restaurants (O'Charleys across the street and Ruby Tuesday around the corner). The breakfast... More

I stayed here in July of 2010 while on a business trip to Nashville. The staff are clueless. The foriegn operations manager is rude and a liar. I was over charged, lied to and talked down to. The room was dirty, the bathroom on 2 different floors smelled like raw sewage. Pool test strip from CDC revealed unsafe levels. Dirt... More