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All 8 Smyrna hotels »

Comfort Suites Smyrna

2.5 of 5
3001 Highwood Blvd, Smyrna, TN 37167
Hotel amenities
Comfort Suites Smyrna
Ranked #7 of 8 hotels in Smyrna
2.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    12
    3
    1
    6
    16
Date Rating
Smyrna, Tennessee
1 review
1 of 5 stars Reviewed 24 May 2012 NEW

I have stayed at Comfort Suites before - this was the worst one ever (or any hotel I have stayed at in years). First, unbeknownst to me, when I booked the reservation I was sent to an outsourcing agency. I told them I wanted to make the reservation with my credit card, but change it to my business card when... More

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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

I was nervous about booking a suite for my family after reading some of the other reviews but I took a chance and there were no problems. The staff was nice and polite, the room was clean (I live locally and made a point of going over to "inspect" it personally), and upon asking at the front desk my family... More

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Detroit
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 April 2012

A mouse trap on the trash can next to the waffle maker, trash in my room, dirty elevator. It's a new hotel and would be nice if they cleaned it. More

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Illinois
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 April 2012

I went to the front desk to start with and I greeted the person and he was not very receptive. There were 3 cars in the whole parking lot. Someone else checked in and was charged $85 for a family of 4. I asked for a room also for 4 people and I was quoted $119 and with AAA discount... More

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See 2 more reviews by Colonel_Klink_10 for Smyrna
Indiana
Senior Contributor
42 reviews 42 reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 19 March 2012

We stayed at comfort inn when driving to Chattanooga. When walking in the front desk person was not friendly (found out later he is manager). My kids 11, 8 and 3 wanted to swim. The pool was infested with ants. My three year old had a meltdown because they were crawling up her legs. The hot tub was very "salty".... More

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Atlanta, Georgia
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 January 2012

I was a little bit shocked to see so many negative reviews of this hotel upon my return and getting ready to write a quick review. Because this is the hotel I always stay when mid-way between Nashville and Chattanooga. Now keep it mind, it is not the Grand Hyatt as the location is right off the highway, up a... More

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lake villa, illinois
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 January 2012

I don't understand all the negative reviews. Location is great - very nice area, and building was new. Otherwise, a typical Comfort Suites. More

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Missouri
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 January 2012

We arrived at the hotel at 11 pm with exhausted kids. The rate was fair and the hotel appeared new from the outside. We had stayed in another Comfort Suites on our trip down to Florida and it was an awesome hotel, so we figured this one would be too. We were wrong. Our room was dirty....it was obvious that... More

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Peoria, Illinois
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 11 December 2011

We got a good rate on this room and it was okay, but the hotel was not kept as clean as I like. The hotel is only about two years old, but it is not being maintained as it should be. The breakfast was not that good. The owner/desk clerk was not friendly. I would not stay here again. More

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Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

Our soccer team was booked to stay here for the state tournament in Murfreesboro. We were charged upfront for both nights instead of waiting until we checked out. On Saturday morning I spoke with the front desk clerk, Kim, who was very helpful. I explained to her that if we were to lose our game that morning we would need... More

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Additional Information about Comfort Suites Smyrna

3001 Highwood Blvd, Smyrna, TN 37167
Price range (per night):* RM323 - 468

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Comfort Suites Smyrna
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