We had mold all over our shower curtain! Have to say they did replace it. No tv remote called front desk they didn't have any extra ones unable to turn tv channel by the tv because of cable. So 1 channel was all we had! Continental breakfast was horrible! Pull out sofa bed was broke and bent so when u...
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Dear Valued Guest,
Thank you for your honest review of our hotel. We are incredibly sorry to hear about your negative experience. I want to apologize and ensure you that this is not the way that we typically do business. Your review prompted a recent team meeting and we have discussed the prevention of each problem that you encountered. On...
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I do have to say the staff was friendly and the beds are comfortable...but that's where the experience peaked.
- The blanket on top of our bed sheet had hair in it...and it wasn't ours.
- We realized we forgot to pack toothpaste so we called down to the front desk to ask for a complimentary one (as the sign...
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Thank you so much for your honest review of our hotel. I am glad that you found our staff to be friendly and our beds to be comfortable. It is our top priority to make each and every guest feel at home. I apologize for the rest of your experience. I can assure you that this is not a typical...
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very friendly and helpful staff!! Sleep Inn is in a great location, just needs to be updated and cleaned!!
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Thank you so much for your candid feedback. We are so glad that you found our staff to be very friendly and helpful: we pride ourselves on the customer service that we offer to our guests. I am also glad that you found our location to be of great value - Smyrna is really great option for any one travelling...
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Room was clean and spacious. We had a fridge and micro. Great location. Great service with easy checkin and the breakfast was good too. Our little one enjoyed the indoor pool. We would stay here again. :)
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Thank you so much for staying with us and posting a complimentary review! We are so glad that you enjoyed your stay. It is wonderful that you found our rooms to be clean and spacious—nothing is better than room to stretch after a long drive! We are delighted to hear that you were able to enjoy all of our amenities...
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This hotel is my first choice when I'm in Smyrna Tennessee
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Thank you so much for your review of our hotel. I am delighted to hear that our staff makes you feel so welcome that you continuously return here when traveling through the area. I am glad to see your rating of our value, location, rooms, cleanliness, and service are all 5 star ratings! If there is ever anything we can...
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Hotel has indoor pool, small exercise room, didnt try the breakfast, had a few small problems on entering my room, had two pieces of trash behind the door, pretzles in the trash can, and beside the night stand in between the bed a tooth flosser/ and dirt. Other than that internet works good, and hot shower, close to I 24...
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Thank you so much for your honest review of our hotel. I am thrilled that you found us to be a very nice Sleep Inn and that you were able to enjoy our heated indoor pool, exercise room, and Internet. I would like to sincerely apologize for your negative experience with our cleanliness—I would like to let you know that...
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Worst breakfast in a long time. Hot food cold. Started late. Bathroom in room not in good repair. Handle did not attached to water faucet. Not good.
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Thank you so much for your candid review of our hotel. I would like to sincerely apologize that your stay was not as enjoyable as it should have been and that your breakfast was unsatisfactory. While this is not a typical experience at our hotel, we do appreciate your feedback as this is often the only way that we are...
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Every time I stay in Smyrna I stay at this hotel. The staff is always very friendly, the rooms are nice and clean. The breakfast is always good as well. The hotel is easy to find and close to many places to shop and eat in Smyrna. The rooms are reasonably priced.
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Thank you very much for your flattering review of our hotel! We are ecstatic to hear that you were able to experience all of the things that we are so proud to offer at such a great value. We are especially delighted to learn that you return on a regular basis because of them! Our staff is consistently friendly because...
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Overall, this is a very nice, clean, and convenient place to stay. The rooms are equipped with micro and fridge, which is great. There's a nice little work-out room and pool, too. Unfortunately, I was barely able to get online, and I don't think it was my computer, but who knows. And if you don't ask for the refund on...
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Thank you so much for your candid review of our hotel! We pride ourselves on the comfort and convenience at our Sleep Inn & Suites. I am delighted that you were able to experience the benefits of our location and amenities. I would like to apologize for your experience with our complimentary wireless Internet. While it is typically a quite...
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This motel was one of the most reasonable priced ones around Nashville without having to be right downtown, convenient to interstate, restaurants, and attractions. The staff was very friendly and helpful. The continental breakfast was average. The rooms have a safe inside the closets which you are automatically charged for, but they will delete the charge if you ask upon...
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Thank you so much for your compliments and review of our hotel! Our staff is thrilled that you chose us as your first option on your recent trip to Nashville. We pride ourselves on the great value that we are able to offer to our guests, and I am glad that you found our location and service to meet your...
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