I host photo workshops here and I've been using this facility for quite a few years. Recently, everything has been remodeled and updated. There is wireless internet, phones (I don't know why that one person had no phone), clean, plenty of hot water, courteous staff, and most of what I would expect for the price. Actually, for the price, this... More

Valley View Lodge is a great place to stay. The lobby is beautiful. The workers are so friendly and helpful. The rooms have been updated and clean. My friend and I gave a basket class for ladies of Townsend in the conference room. The staff could not have been more helpful. The surrounding area is so beautiful and peaceful. I... More

The Valley View Lodge is a bit of a misnomer and the website is confusing. The Lodge itself is not a place where you can stay. It's the office where you check in and there is a lovely fireplace and seating area where guests can meet, light the fire, and enjoy free coffee, tea and cocoa. There's also a large... More

We stayed here a group event. I agree with the other reviews that the website is very deceptive. The place overall is dated and tacky with very little to offer. The staff is unconcerned. Note that the units provide no supplies whatsoever in the kitchenette (forks, pots ). And you have to provide your own firewood and matches. More

We decided on the spur of the moment to stop for the night in Townsend and were pleased to be able to locate a pet-friendly motel. We are retired, and travel frequently with our two dogs. The place had a beautiful fall display by their entrance, and the lodge and office are new and very attractive. Unfortunately, that is the... More

A beautiful office setting led to a disastrous evening for our anniversary. Room was not clean, fireplace did not work--their excuse was they didn't tell us we even had a fireplace in that room and it was $20 extra. Prices on their wall and area brochures were totally wrong. Ice machine did not work. And someone call the Safety patrol-... More

I have friends that travel to the Smoky Mountain area all through the year and direct them to this Lodge. It is close to a lot of great area motorcycle roads and doesn't have the traffic that Sevier County has. The property has always been top-notch on each of my visits. The property is 15 acres large so some might... More

Very deceptive. If you stay, make sure you're in a new building. The indoor pool is NOT heated. Could not use. The waterfall was not working either. Very shoddy area. We had to drive to it from our building. Not well lit. It was deserted. My son and I were only ones in that area, yet I felt vulnerable. Next... More

The room was larger than a regular motel room. The maids did a great job and it was very clean. There are lots of areas to walk. More