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Holiday Inn Express Hotel & Suites Bastrop

2.5 of 5
491 Agnes Street, Bastrop, TX 78602
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Holiday Inn Express Hotel & Suites Bastrop
Ranked #7 of 10 hotels in Bastrop
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    8
    1
    2
    4
Date Rating
Houston, Texas
Senior Contributor
44 reviews 44 reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 21 March 2012

This was our second stay in the last year and my review is a ditto of the last. The front desk personnel, especially Astrid, were very helpful and polite. The facility itself was kept up well and the breakfast was good. Our rooms were clean and the beds were comfortable. More

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See 2 more reviews by TexItalian for Bastrop
Helotes, Texas
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 21 September 2011

My company's travel department booked me at this hotel for a week to provide support to our Insurance members. When I arrived after work the first day I noticed that the fan was running on the window A/C unit but the A/C was not. I called the front desk and the manager told me to reset the unit by unplugging... More

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Wiesbaden, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 31 August 2011

We've stayed there for just one night and were upgraded to one of their "suites" because of Platinum status in the IHG customer loyalty program. These rooms are larger and feature a small separate sitting area, but the highlight definitely was a dog folded from a towel. The hotel is located just next to a Walmart which makes for easy... More

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Houston, Texas
Senior Contributor
44 reviews 44 reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 25 March 2011
1
person found this review helpful

A group of us reserved 3 rooms for 2 nights and everyone gave a thumbs up. The hotel was quiet and convenient to the freeway and town. The facility was clean, well attended to, and the breakfast was nice with both hot and cold options. The front desk staff were pleasant and helpful. All in all a good experience. More

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See 2 more reviews by TexItalian for Bastrop
Crosby, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 March 2011
1
person found this review helpful

The staff at this hotel could not have been more accomodating! They were all so kind and helpful. The hotel was super clean, and the beds were very comfy. More

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Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 March 2011

The check in process took way to long, the girl who booked the room misspelled my name and took forever to find the reservation. The King suit with Jacuzzi for $143.00 per night was a joke. I asked for a non-smoking room when I booked my reservation and was given a room that smelled like it was a bar. They... More

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Lake Jackson, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 December 2010
2
people found this review helpful

Reserved King room, got free upgrade to suite on arrival. Rooms in like new condition, fresh,clean and well appointed. Complimentary breakfast great, always kept hot, and refilled. Employee there the whole time to make sure everyone had what they wanted. *** Service, service, service! *** We stayed for three days and the management and front desk personnel were always present,... More

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HIXBastrop, Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review
20 December 2010

Thank you for the wonderful comments. I am extremely happy that you enjoyed your stay with us, and also that you enjoyed our beautiful town. We take a lot of pride in our service level and strive for nothing short of excellent service. I’m glad you enjoyed Nancy’s Steakhouse. They offer a great menu, and I have never heard one... More

Katy, Texas
1 review
4 of 5 stars Reviewed 20 November 2010

My family had a great experience at this hotel. The manager, Jonathan, and front desk employee, Loren, went out of thier way to try to accomodate our family needs. Be aware that this hotel has both smoking and non-smoking rooms, so make sure your room preference known when booking directly with them. The only reason I rate the room as... More

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HIXBastrop, Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review
20 December 2010

Thank you for your kind review. Our staff takes a lot of pride in the service level we offer at our hotel. I have thanked Loren for her service to your family as well. It was great having you stay with us, and we hope to see you again. Also, the elimination of our smoking rooms is in the works. More

Knoxville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 October 2010

I really enjoyed my stay there. The beds were really comfortable and everything was really clean, nice TV, the coffee was great, and the staff were nice. I thoroughly checked the room for bed bugs and did not find anything (I'm paranoid about that). Left hotel at 3:30 am to catch a flight out of Austin. The drive was quick. More

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HIXBastrop, Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review
20 December 2010

Thank you for taking the time to post a review for us. We strive to keep our service and cleanliness at our hotel at the highest levels. I am happy that your drive to the airport was quick and your trip home safe. Thank you for choosing to be our guest. We hope to see you again. More

Oakton, Virginia
1 review
4 of 5 stars Reviewed 12 October 2010

Room was spacious and the included breakfast was great for everyone. The staff was very helpful and friendly. More

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Additional Information about Holiday Inn Express Hotel & Suites Bastrop

  • Holiday Inn Express Bastrop
  • Holiday Inn Bastrop
  • Bastrop Holiday Inn
Address: 491 Agnes Street, Bastrop, TX 78602
Price range (per night):* RM386 - 490

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