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BEST WESTERN Caprock Inn

321 Lubbock Road, Brownfield, TX 79316-3651
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BEST WESTERN Caprock Inn
Ranked #2 of 3 hotels in Brownfield
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20 reviews from our community

    Trip type
Traveller rating
    1
    6
    8
    3
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Date Rating
Boston, Georgia, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 15 May 2013 NEW

This place isn't a Holiday Inn or a Comfort Suites, but it is a nice hotel in a rather small town. The price was on par with towns 2-3 times larger BUT they were considerably cheaper than the Holiday Inn Express across the street. $89 at the Best Western, $159 at the Holiday Inn Express for the dates I was... More

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Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review
17 May 2013

We appreciate your stay with us and look forward to meeting all your needs for any further stay. More

San Angelo, Texas, Usa
1 review
3 of 5 stars Reviewed 27 March 2013

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Review collected in partnership with Best Western

Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review
28 March 2013

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Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 10 March 2013

There are not many hotel choices in Brownfield. We stayed there on our way to Carlsbad. It was fine for our purpose. Rooms are small and dated. When we went down for breakfast, it was 90% gone & it was not restocked.

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Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review
11 March 2013

Thank-you sorry you found us over priced but we will look into it and hope we can be corrected for you next time. More

Campton, Kentucky
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 February 2013 via mobile

We checked in kind of late. The clerk quoted me a price and I told her that was a lot higher than the Tripadvisor web site said. She asked to see the price and I showed her on my phone. She tried to call the manager and could not reach her. So, she agreed to give me the higher end... More

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Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review
27 February 2013

Thank you for your stay at the hotel we are working on upgrading this property More

Flint Hills, Kansas
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 25 February 2013

The price was a little higher than the quality of the hotel deserved but the oil field action is probably driving that. The room was a bit worn and had a musty smell to it. It was clean, but the best part was the hot breakfast. They had sausage and gravy, real omelets, and great bacon and link sausage along... More

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Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review
27 February 2013

Thank you and are going to replace carpets More

Austin, Texas
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 December 2012

As we have traveled back and forth to New Mexico and Colorado, we have stayed at this motel a number of times as it was the only one in Brownfield where we felt comfortable. However, a couple of years ago, we stayed there and the price was high for the accommodations, and it was a little run-down. A new Holiday... More

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Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review
28 December 2012

Thank you this incourages us to work harder and continue improving the property More

Clifton
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 November 2012

We stayed in an updated section of the motel. Very comfortable room. Beds good. Bath was great. I loved the instant hot water and the pressure in the shower. A little too costly compared to other BW;s. Guess you can get what you want if the next town is half way to China.

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Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review
6 December 2012

Thank you for complimenting on our rooms and apologies for the price being high,this being due to all the oil activity in the area. We hope to see again and will try to make it up for you. More

Mesa, Arizona
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 7 July 2012

Old hotel (motel). The bed covering was dirty, the bed looked like it was made up by a 12 year old. The shower was pulling out of the wall. But most distressing was the large number of flies in the room. There must have been 2 dozen, we could not find anyway to get rid of them all. When I... More

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New Braunfels, Texas
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 June 2012

We travel a lot and have stayed at a lot of hotel/motels and for cleanliness along with value of this motel is really good. They allowed pets to stay for a nominal $10 additional for the night which is important to us. The desk service was helpful and friendly although we first were given a room that hadn't been serviced... More

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Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review
28 December 2012

Thank you for your comments , this gives us incouragement yo continue improving the property for our guests More

Van Horn, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 3 September 2011

Stayed at this hotel for a few months. Rooms are average and great mad service. The manager however is a royal *#$%. Accused me of not getting room service due to the color of my maid :(. Very sad..............I would NEVER stay at this hotel! Across the road at the Hilton would be the place you need to go!

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Additional Information about BEST WESTERN Caprock Inn

Also Known As:
Best Western Brownfield
Brownfield Best Western
Address: 321 Lubbock Road, Brownfield, TX 79316-3651
Phone Number:
Region: United States > Texas > Brownfield
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 3 hotels in Brownfield
Price range (per night): RM145 - 178
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