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All 14 Cleburne hotels

Holiday Inn Express Hotel & Suites

2.5 of 5
1800 West Henderson Street, Cleburne, TX 76031
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Ranked #7 of 14 hotels in Cleburne
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18 reviews from our community

    Trip type
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    12
    3
    1
    0
    2
Date Rating
Houston
Top Contributor
308 reviews 308 reviews
42 hotel reviews
Reviews in 103 cities Reviews in 103 cities
157 helpful votes 157 helpful votes
1 of 5 stars Reviewed 11 April 2013

Stayed here 4-5 times over the last few years. Most were outstanding. This stay sucked. Got a room with an adjoining door. Dips next door had a a party. And were loud. Breakfast was supposed to be at 5:30. Went down at 6:15 and NO food, with dips waiting around. The heater did not work on thermostat. We left .April... More

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See 4 more reviews by jtchapman for Cleburne
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
14 April 2013

Dear Valued Guest, I wanted to thank you for your for your review. I sincerely appologize for the issues you experienced during your stay with us. I completely understand your frustration with the noise level and being told the wrong time for breakfast. I have gone over the correct times of each guest ammenity with all my staff and have... More

Tulsa, Oklahoma
1 review
3 of 5 stars Reviewed 22 March 2013 via mobile

No hot water our first morning was told that both boilers went out?? We would have relocated but we were traveling with our four young grandsons and unpacking and re packing to much trouble. We are seasoned travelers and have come to expect more from HI Express. No change of towels on second day oh.... Could they be assuming that... More

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Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
25 March 2013

Thank you for being a loyal guest and my deepest apologies for your experience. Our goal is for all of our guests to leave here 100% satisfied, and I am sorry we were not able to provide the service that is our norm. We had some issues that day, I quickly and effectively resolved them by midmorning. Again my deepest... More

Houston
Top Contributor
308 reviews 308 reviews
42 hotel reviews
Reviews in 103 cities Reviews in 103 cities
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 19 November 2012

The HI Express in Cleburne continues to impress. Good price and friendly service and the best breakfast for the price!!! We come to Cleburne about twice a year on family business and will continue to stay here until they do something untoward.

Was this review helpful? Yes
See 4 more reviews by jtchapman for Cleburne
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
20 November 2012

Thank you for your loyalty to the Brand and the Holiday Inn Express in Cleburne, TX. Also for taking the time to write a review. I appreciate the compliment and we are looking forward to your return stay. I will make sure I share your kind words with the staff and do our absolute best to continue to meet your... More

1 review
1 of 5 stars Reviewed 16 November 2012 via mobile

I took my youth department to this hotel for youth conference in town, When we checked in we were informed that they were not going to honor the price that we agreed upon. They then charge just for the rollaway beds that they agreed to give us for free. So we went to our rooms. The boys room was dirty... More

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Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
19 November 2012

Thank you for taking the to time complete a review.. I sincerely apologize that your recent stay with us was not satisfactory. I strive to meet the expectations of all our guests and provide everyone with our Customer Service Satisfaction Promise. I rely on your feedback to future improve on our services, and this gives me an opportunity to correct... More

Grants Pass, OR
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 July 2012

Stayed here two nights for a family reunion in Keene. We had a good breakfast, probably standard fare for this chain, but everything was neat, clean, and well organized. We were particularly impressed with the quality of the room itself. I don't remember ever staying in a 3 star hotel with such high ceilings. Not sure if this is more... More

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Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 August 2012

Thank you so much for the kind words about the Hotel. Guest satisfcation is our number one goal, and we are glad that you had a wonderful stay with us. Comment on the ceiling, it is said every thing is bigger in Texas. Lucky for us it was our rooms. Thank you More

Houston, Texas
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 June 2012

We attended a family function and arrived at a nice clean hotel fully packed with people. After hours in the TX sun in the car driving it felt great to walk into a nice new cold room and relax a bit. The room was located near the beautiful swimming pool which looked awesome. I should've gotten up earlier because there... More

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Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 August 2012

We appreciate the compliments on the Hotel and your stay with us. It is always a pleasant feeling when our guests leave the Hotel satisfied. That is always our goal. Thank you for taking the time to comment on your stay. More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 12 March 2012 via mobile

Spent a pleasant evening in Cleburne at the Holiday Inn. The highlight of this visit was swimming in the indoor pool and hot tub. It was a chilly March night and we needed to wash off some road grime. This play area also includes a basketball court and three hole putting green. Holiday Inn rarely disappoints with quality of the... More

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Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 August 2012

We are so glad that you were able to enjoy our stay after a long ride. We make it our number one goal that our guests are comfortable the minute you walk in the door. I will make sure the staff members know about your compliments. I appreciate the time you took to write a review. More

houston
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 15 December 2011

Again, needed another place to stay on our girls weekend shopping trip and again booked through "hotel name not revealed until you book" site. Nice property, clean and updated. No issue or problems and pleasant friendly check in! Rooms were clean and comfy. If in the area, I would stay here again!

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Columbia, SC
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 June 2011

Well-kept large rooms, updated bathrooms and ceiling fans. The breakfast buffet was just right for us to eat and get to work on time. Friendly staff and friendly town.

Was this review helpful? Yes 1
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 December 2011

Thank you so much for your compliment, and will be sure to pass it on to my staff. It is always refreshing to hear nice things about my Hotel. It is our goal for everyone that stays here at the Holiday Inn Express in Cleburne, TX to leave satisfied. I am pleased that meet yours, and on your return trip... More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 22 October 2010

The staff was very nice and were on top of everything that was needed during my stay. The rooms were nicely cleaned and kept. When walking to my room, housekeeping was very nice which you dont see very often in hotels. I really enjoyed my stayed at this location and if I ever need to do business again in Cleburne,... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 December 2011

I appreciate your compliment and sincerely apologize for the noise that you incountered during our stay. We always try to keep the noise levels down when we have large groups. My apologies again and will work on keeping large group in the same area in the furture. We appreciate your loyality to the brand and looking forward to your return... More

 
 
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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Cleburne
Holiday Inn Express Hotel
Holiday Inn Cleburne
Cleburne Holiday Inn
Address: 1800 West Henderson Street, Cleburne, TX 76031
Phone Number:
Region: United States > Texas > Cleburne
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Cleburne
Price range (per night): RM260 - 391
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Cleburne Located south of Fort Worth, Texas, the Cleburne Holiday Inn Express Hotel and Suites is near the major businesses and attractions of the area. Northeastern Texas attractions ranging from beautiful parks to historic buildings and tours can be found within only five miles of our hotel in Cleburne. You can revel in the Layland Museum's exhibits or cheer for the cowboys at one of the many local rodeo venues. Whether you're enjoying the fall colors at Cleburne State Park or cooling off during the summer at Splash Station, you'll find exciting attractions open year-round and only a short drive from your Cleburne hotel room. Our Cleburne, Texas, hotel is only four miles from Cleburne businesses such as Supreme Corporation of Texas. You'll also find four energy companies and two oil fields within ten miles of the hotel. No matter what business you're in, our guests can access our 24-hour business center and use the 800 square feet meeting room to host events. This pet-friendly Cleburne hotel offers amenities such as free high-speed, wired and wireless Internet access in every room and an on-site convenience shop. The basketball court, putting green and heated, indoor swimming pool and hot tub will keep guests of all ages entertained. Book your Cleburne hotel reservations now and enjoy your Smart Stay at the Holiday Inn Express Hotel and Suites in Cleburne. ... more   less 
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