Sheraton Dallas Hotel (TX): See 998 Reviews and 144 Photos

Also Known As:: Sheraton Dallas Resort; Adam's Mark Dallas; Dallas Sheraton; Sheraton Dallas; Adam Mark Dallas; Adamsmark Hotel; Dallas Adam Mark Hotel

Address: 400 North Olive Street, Dallas, TX 75201

Phone Number:

Region: United States > Texas > Dallas > Downtown Dallas

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#18 Luxury Hotels in Dallas

#30 Family Hotels in Dallas

#33 Business Hotels in Dallas

Price range (per night): RM417 - 880

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood, Travelocity, Priceline, Orbitz and Tingo so you can book your Sheraton Dallas Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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998 reviews from our community

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prettygood86

Buenos Aires, Argentina

Senior Contributor

23 reviews

22 hotel reviews

Reviews in 17 cities

9 helpful votes

“OK hotel, nice standard room but great service”

Reviewed 19 May 2013 NEW

Only stayed for a night after a conference in Dallas. I switched to the Sheraton after staying 5 nights at the Omni (which I also reviewed) and compared to the Omni, the Sheraton looks old. However, a couple of things made my stay great. The first one was the rate. After the conference finished, hotels dropped their rates and I... More

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JYPA

Top Contributor

135 reviews

28 hotel reviews

Reviews in 47 cities

53 helpful votes

“Great location”

Reviewed 16 May 2013 NEW

Very conveniently located to downtown, North Park Mall & good restaurants. The hotel in itself is rather tired ( yet another tired Sheraton), impersonal and lacking any personal warmth from the staff. The Guess Registration counter area looks & feels like an airport check-in counter, right down to the stantions. The damp, musty & cloying smell of the corridor carpet... More

Hi JYPA, Thank you for your review. We are so to hear you had such a great stay with us at the Sheraton Dallas Hotel and also that you were able to take advantage of our prime location in the heart of downtown Dallas. Come back and see us again soon! Sincerely, Courtney Van Amburgh Marketing & Social Media Manager... More

Jay G

Buffalo, New York

1 review

“Really great service”

When I got to the hotel after a rough ride in, Carrie greeted me at the front desk and was so fantastic. She helped take a minute to relate and got me back on track for the rest of the business trip. You need more people like her in your very nice hotel. Really great!

Hi Jay G, We are so pleased to hear that Carrie on our front desk team made your business trip stay with us at the Sheraton Dallas Hotel so positive and memorable. Thank you for your feedback. We look forward to having you back with us! Sincerely, Courtney Van Amburgh Marketing & Social Media Manager Sheraton Dallas Hotel More

Jalisa J

Edison, New Jersey

“One of the best experiences”

Reviewed 15 May 2013 NEW

Upon pulling up to the Sheraton Dalls, my luggage was already pulled out of the trunk, door opened with the bellman reaching for me to help me out. This was all done before my cab driver even got a chance to settle my bill! Already impressed :) Once I got to the front desk, Auelea was extremely pleasant and moved... More

Hi Jalisa J, We appreciate your review of your recent stay with us at the Sheraton Dallas Hotel. It's so nice to hear that Auelea at our front desk was able to start off your hotel stay with a welcoming check-in and that our staff and service throughout your time with us was unsurpassed. We always strive to ensure a... More

thegarageguy

Dallas, Texas

21 reviews

15 hotel reviews

Reviews in 15 cities

38 helpful votes

“Excellent stay and service”

Reviewed 14 May 2013

As SPG members, we were treated well from the valet service to checkout. Club room is probably the best of the 20 or so Sheratons we have visited. The hotel is not five-star, but is a solid 4 and gives you everything you would expect of a 4. Great job, good food, great service, clean rooms, nice high floor pool... More

Hi thegarageguy, Thank you so much for reviewing your recent experience with us at the Sheraton Dallas Hotel. We are so pleased that our service, amenities and overall property were able to exceed your expectations while you were with us on your recent trip to Dallas. We truly appreciate your dedication to our Starwood Preferred Guest program and look forward... More

HMAcharya

Nairobi, Kenya

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“A good business hotel...”

Reviewed 13 May 2013

6 nights at the Sheraton Dallas Downtown on Olive Street flew by rather fast, thanks to the comfort of the hotel. It is situated in the Arts District, a stone throw away from the Dallas Museum of Art and other interesting Art Museums, and a handful of scattered restaurants. The hotel itself is your standard chain hotel, with no special... More

Hi HMAcharya, Thank you for reviewing your recent stay with us. We are sorry you did not have as positive of an experience with our housekeeping team as you had hoped for and deserve, but we appreciate your feedback and will certainly connect with our management team regarding how we can improve. If given the opportunity we would love to... More

Trevor-EDM

Edmonton, Canada

47 reviews

17 hotel reviews

Reviews in 21 cities

“Fitness facility is top notch”

The Sheraton is a very large conference hotel and was packed with a large convention when we went filled with screaming children however we never experienced any extraordinary delays when it came to check in, check out or elevators so they are obviously prepared for these larger crowds. Located near a rapid transit line it is easy to get to... More

Hi Trevor-EDM, Thank you so much for your review of your recent stay with us. We're so pleased you loved our state-of-the-art Core Performance fitness facility and that it exceeded your expectations above and beyond what you were originally anticipating. We look forward to having you back! Courtney Van Amburgh Marketing & Social Media Manager Sheraton Dallas Hotel More

pink_lucyy88

“THE EXTRA HELPFUL EMPLOYEE SHANNON!!!”

Reviewed 10 May 2013 via mobile

I am very pleased to say Shannon went above and beyond with the great customer service that she showed. She was very friendly an also quick with my check in experience..loveeeeeed and enjoyed my stay...Thank you Shannon!!!

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Hi pink_lucyy88, Thank you for reviewing your recent stay with us at the Sheraton Dallas Hotel. We are so pleased to hear that Shannon made your check-in experience so pleasant and that your stay with us was so memorable. Our staff works very hard to ensure guest satisfaction, so your feedback is very well-received. Come back and see us soon!... More

hcohen

Luxembourg

8 reviews

7 hotel reviews

Reviews in 7 cities

16 helpful votes

“A Sheraton in name only”

Reviewed 10 May 2013

Just stayed a few nights at this hotel in Dallas, but would not return. As a Platinum Starwood member, I was upgraded to what they called a suite, although the extra room is dark (no windows) with horribly outdated furniture, and non-functioning air conditioning. The layout of the main room was also poor, with 3 small drawers to put clothes... More

Hi hcohen, We appreciate your feedback on your recent stay with us, and we are so sorry we did not meet your needs. Your comments are very helpful and we apologize that you did not received all information regarding costs for packages received on-property, but we will connect with our front desk team to ensure they are informed of the... More

johnthejetpilot

Tampa, Florida

Reviewer

4 reviews

3 helpful votes

“Very nice hotel”

I had the chance to stay at the Sheraton in Dallas on a Friday nite in May 2013. I found the facilities and location to be outstanding! They are only exceeded by the hospitality of the employees who work there. Specifically, when we checked in, Quelea was incredibly helpful, friendly and professional. Her attitude and sense of humor really brightened... More

Hi johnthepilot, Thank you for reviewing your recent stay with us. We are so pleased to hear that Quelea on our front desk team and the rest of our Sheraton Dallas Hotel staff made you feel at home while you were with us. We always strive to exceed our guests' expectations so your feedback is so welcomed. Come back and... More

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