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Extended Stay America - Dallas - Coit Road

2.0 of 5
12121 Coit Road, Dallas, TX 75251
Hotel amenities
Extended Stay America - Dallas - Coit Road
Ranked #115 of 184 hotels in Dallas
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38 reviews from our community

    Trip type
Traveller rating
    10
    7
    1
    6
    14
Date Rating
Dallas, Texas
1 review
1 of 5 stars Reviewed 19 April 2013

This place was horrible. I often travel for business and have stayed at various Extended Stays but this by far was not what I expected. It was dirty, stinky and i requested a non smoking room and got a smoking room. I left for work and left my 8month there with her dad. When I got back my daughter was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Coit Road, responded to this review
23 April 2013

We hope your daughter is okay. Taking the time to write a review of your experience with us is very helpful. I am so sorry that you were subjected to smoking conditions when you specified needing non-smoking ones. We work hard to please all of our guests and ensure their safety, which it seems we were unable to do for... More

Idabel, Oklahoma, United States
1 review
2 of 5 stars Reviewed 26 March 2013

We reserved a non-smoking room. Upon arrival the room reeked of cigarette smoke. The bathroom had not been thoroughly cleaned. Very disappointed in the facility. Employee "Momadu" was very friendly at check-in. No complaints re: staff.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
3 April 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 March 2013

They do not do housekeeping every day! In a week they do it just once. Towels and toilet paper you need to look for it in the lobby. Small rooms, uncomfortable beds. The free breakfast its a joke!!! They do it in front of the lobby which is a small office! Stairs are unclean and rooms smells bad! No se... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
26 March 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that our housekeeping policy wasn't explain to you upon check in. To prevent this from happening again, my team will be taken training sessions. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would... More

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed 13 March 2013

Right off the bat the best thing about this place is the customer service you get from Bryan. It's right off 635 and Greenville Ave. Not too hard to find and fairly close to a lot of things like WalMart, Braums, Radio Shack, etc. Now I will say a lot of those places seem to be in shall we say... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
16 March 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Ausitn, Tx
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 February 2013

I always stay at this Homestead Suites, Friendly staff, clean rooms, great manager. Central location in the Dallas metro plex. close to 75 and 635, Hospital and Fire station near by, but didn't hear any sirens. The manager takes great pride in her Homestead Suites and great customer service is hard to find, this is one reason I stay here.

Was this review helpful? Yes 1
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
6 March 2013

Thank you for your great review of our property. It's great to hear that our staff made you feel at home during your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 February 2013

1. The hotel is just across the street from a fire station and near a hospital emergency room. Don't expect to get much sleep because there are sirens 24/7, sometimes a siren every few minutes. 2. The hotel will charge you a $75.00 deposit even if you book with a credit card, and the refund will only show up days... More

Was this review helpful? Yes 1
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
6 February 2013

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that we did not meet your expectations. Please accept my apology. To prevent this from happening again, we are reviewing our communication process at the front desk as well as ensuring better compliance of our House keeping Process. Thank you again... More

Apex, North Carolina, United States
1 review
5 of 5 stars Reviewed 21 December 2012

Terry Brown, I am not sure where to start. She is so wonderful. She loves her job and it show in how well she treats her guest. She maded sure we had everything we needed for our stay. She goes out of her way to make you feel like it was her house that we where staying in. She is... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
26 December 2012

Thank you for your great review of our property. It's great to hear that our staff made your feel at home during your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Augusta, Georgia
1 review
4 of 5 stars Reviewed 17 December 2012

I stayed at this hotel for a week and it was a great experience. The hotel staff was very help and responsive to my questions and concerns. Facility was kept very nice and clean and I would recommend for another stay for business or personal travels.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
18 December 2012

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you felt your stay with us was great. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Dallas, Texas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 27 November 2012

i stayed at this hotel for a week in march. the hotel is just off the 75 freeway and is only 9mi from downtown dallas and that is the only plus i can think of. the stairs leading to the hotel were dirty and the room was cramped. i used to get out to work at 6.30am and come back... More

Was this review helpful? Yes
See 2 more reviews by sraghura for Dallas
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
29 November 2012

Thank you for your recent review of your stay. It appears that your stay did not meet your expectation. We continually work to improve our hotel, so I really appreciate your review. If you have any additional feedback, please reach out to me at crd@extendedstay.com. We hope that you will give us the opportunity to provide you with a better... More

Tyler, TX
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 17 November 2012

My goal here is not to bash this facility, as it has the potential to be great. I want to give a fair and balanced review: I reside here and yes, like the previous post mentioned, the exterior of the facility is being updated and does look nice. It is also nice and quiet, I sleep well at night save... More

Was this review helpful? Yes
See 3 more reviews by Grettasmith for Dallas
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review
19 November 2012

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed about the level of Management Performance. Please accept my apology. In response to your feedback, I am sharing your Response with the Hotel Manager. I am grateful for the feedback you provided so we are able to continually improve our... More

 
 
 
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Additional Information about Extended Stay America - Dallas - Coit Road

Also Known As:
Homestead Studio Suites Dallas - North - Park Central Hotel Dallas
Homestead Studio Suites Dallas - North - Park Central Hotel
Homestead Studio Suites Dallas
Homestead Suites Dallas
Homestead Dallas
Dallas Homestead Suites
Dallas Homestead
Address: 12121 Coit Road, Dallas, TX 75251
Region: United States > Texas > Dallas
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #115 of 184 hotels in Dallas
Price range (per night): RM166 - 190
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Dallas - Coit Road
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