Just checked out this am. Always a great staff, attentive, helpful and pleasant. That's my go to place in Dallas. Thank you.
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Just checked out this am. Always a great staff, attentive, helpful and pleasant. That's my go to place in Dallas. Thank you.
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Hello and thanks for your message. We are delighted to read that W Dallas-Victory is your “go to place in Dallas.” We truly have an amazing property and the lifestyle of the brand appeals to so many travelers like you. Hope you had a chance to make a splash in our infinity pool. See you soon!
All the best,
Thomas...
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I've stayed here 6 or 7 times for business, as well as at several other Starwood properties in the Dallas area. As implied by the manager's response on other reviews, these W's have a swanky vibe. The first time I saw it I loved it, though it wears thin when you're sidestepping clubbers trying to get to your room on...
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Hello fellow traveler. Thank you for being a loyal Starwood Guest. We appreciate your business and comments. I am sorry that you experienced the situation with the guest rooms. We will be looking into this matter because you are right this kind of thing shouldn’t happen frequently. I have already spoken to the Style Department and made sure they understand...
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Across from the Dallas American Airlines Arena and in Victory Park, this property was an experience. Ultra modern, chic, excellent service. I didn't see it, but I heard that the bar scene at night gets crazy. There's a rooftop infinity pool with a pool bar serving food. The fontina cheese and roasted mushroom flatbread pizza was outstanding. I would have...
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I decided to stay at the W Hotel Dallas because the interior of the hotel looked awesome and it was in a perfect location! When we first arrived the front desk staff made us seem unwelcomed and it was very uninviting. I had previously spoken with concierge about special arrangements I wanted for the proposal that I had planned for...
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Hello J R, thank you very much for taking the time to give us your feedback. In reviewing your comment I understand exactly how you felt and the challenges you experienced. It truly upsets me when we fail to exceed our guest’s expectations. We are sorry that your proposal was ruined and wish we could turn back the hands of...
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I stay at the W Dallas only because of its convenience to meetings that I frequently attend in the Uptown area of Dallas. Otherwise, it would not even be on my short list.
First, there are some very good things about this hotel:
The staff are great. They always seem to be genuinely happy to go out of their way...
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Thank you for staying with at W Dallas-Victory. I’m glad that our location is convenient for your meetings in Uptown Dallas. We love to hear that our staff is doing a great job. Our Talent Members are here to make your stay a memorable one. We appreciate your comments regarding the room design in terms of functionality and will work...
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It's a top hotel option when in Dallas but not as cool as some of the other W Hotels I've frequented. Everything was good, not great, not bad, just good. Other than the trendy decor, it could have been a Hilton if you know what I mean. Stay at Hotel Zaza if you're looking for something really cool and a...
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I stayed here during my visit to Dallas for a wedding. I was a little nervous given the nature of the reviews here, but I'd never stayed in a W before and I got a good rate, so I figured why not.
I arrived late Friday night to a crazy club scene in the lobby lounge. I knew this was...
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Hello Jason! Thank you for giving W Dallas-Victory hotel an opportunity. W Hotels are a contemporary design-led lifestyle brand with a modern approach to luxury...innovation and cutting-edge design always balanced with what is comfortable and cozy. We are so happy you enjoyed our staff, food, signature W bed, the shower, Bliss products and the Acura Experience. We completely understand that...
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There for meeting, cramped meeting spaces and terrible wifi but hotel great, room with funky layout which are hard to navigate in the dark. Hallways are dim so if you are visually impaired I would avoid
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Hello and thanks for staying with us in April. We are sorry that you felt cramped in the meeting space. We have 11,000 sq. ft. of meetings space in total at the hotel and our largest meeting space is 4,300 sq.ft. Often times the meeting planner chooses a space and the number of people increases which may have been the...
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I stayed in the fabulous suite ($600+ US Dollars/Night) and let me start out by saying I did NOT get my moneys worth. I planned a bachelorette party for my best friend there and decided the W would be a great place to celebrate it at since it is connected to Ghostbar and everything was within walking distance. For paying...
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I love coming to Bliss Spa! Whether it be for a mani/pedi or a massage and facial. Its so clean, bright, and inviting! I always feel energized yet relaxed after leaving.
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