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Hotel Indigo Dallas Downtown

3.5 of 5
1933 Main St., Dallas, TX 75201
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Hotel Indigo Dallas Downtown
Ranked #16 of 190 hotels in Dallas
4.5 of 5 stars 218 Reviews
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218 reviews from our community

What travellers say about this hotel
  • Very nice(9)
  • Very friendly(8)
  • Extremely helpful(5)
  • Front desk staff(5)
  • Free shuttle(5)
  • Very good(4)
  • Would highly recommend(4)
  • Great Place(4)
  • Rooms are spacious(4)
  • Hardwood floors(4)
Traveller rating
    113
    75
    15
    9
    6
Only show reviews for Family (11) | Couples (46) | Business (96)
Date Rating
Perth, Australia
Top Contributor
64 reviews 64 reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

I was very impressed by this hotel. The room was immaculate and I love the beachy decor. The staff were incredible, providing exceptional and friendly service. The hotel facilities are great and they even provide a free shuttle service which is very useful. The hotel is a 5-10 min walk from the iconic free trolley to the West Village and... More

Was this review helpful? Yes
See 3 more reviews by BellaChristinaMarie for Dallas
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
23 May 2012

BellaChristinaMarie, Thank you for the comments. They are appreciated. More

Arlington, Texas
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 18 May 2012

With few exceptions, this was a great property. I did not go straight to excellent, because a few things were bothersome. First, it gets hot in Texas, it is not appropriate to have an automatic setting which turns the air conditioning off every 20-30 minutes if there is no movement in the room. I'm all for energy conservation, but if... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
23 May 2012

Thank you ricksltlsister. Have a good week. More

Albany, New York
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 May 2012

This was my first time at an Indigo Hotel, so it took some getting used to. My first impression was that I was in Never Never Land. Hallway ceilings painted blue with clouds, room walls were bright yellow, the headboard was in the style of a picket fence. Once all these novelties settled in, the room was very comfortable (interesting... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
23 May 2012

Thanks for the feedback byrli. We appreciate you taking the time. If you ever encounter anything that does not satisfy you during a stay with us, please contact guest services so we can address immediately. We hope to improve and see you in the future. Have a good weekend. More

Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 May 2012

In a part of Dallas where there are lots of other brands and lots of upscale options, the indigo offers a comfortable, clean, and friendly stay at a very nice price. They offer similar ammenities for a third of the cost. Of course when the cost isn't as high, there is room for improvements. The wireless was incredibly slow ajd... More

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See 2 more reviews by penguinsfan14 for Dallas
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
16 May 2012

Penguinsfan14-Thank you for the response. I will touch base with the company that provides our internet service. We installed a highly rated system a year ago to handle internet service. The system constantly scans itself to montior for any issues that can impact guest satisfaction. I will get in touch with this company and have them check every access point.... More

Texas
1 review
5 of 5 stars Reviewed 12 May 2012

I loved this hotel. Let me start off by saying I read all the other trip advisor reviews before I booked. My main concern was the chime from the elevator waking me up. I emailed the hotel my concern and they responded the same day and let me know they had booked me in a suite away from the elevator.... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
14 May 2012

Bogy82-The staff will love your review. Congratulations on your 7th anniversary! We wish you many more and look forward to your return. I hope you can contact me directly ahead of your next stay. I would like to meet both of you. More

1 review
3 of 5 stars Reviewed 11 May 2012

I booked with Hotel Indigo through a Groupon for a girls weekend getaway with some close friends. I am sure that the hotel gets quite a bit of traffic due to its location & therefore you will undoubtedly face noise complaints. Our experience staying in this hotel was less than pleasant, I am sorry to say. When I checked in... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
14 May 2012

CCollins100308-Thank you for the review. My first contact regarding your stay was from a roomate in your room. I told her on the first night of your stay, I was the Manager on Duty and I spent the night in the hotel. She told me the first night that the hotel was not notified, but was on the second. We... More

San Benito
1 review
5 of 5 stars Reviewed 11 May 2012

I stayed at Hotel Indigo in downtown Dallas this past week because it is in close walking distance to the US Department of Education Dallas Regional Training Facility. My room was big and so beautiful. And, not only is it a beautiful hotel that is well-maintained and kept very clean, but the employees are the kindest. Shanda at the front... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
14 May 2012

Thank you Ms. Parrish. It means alot to us when a guest remembers the names of our associates. I will share your comments with each of them. If you ever need anything in Dallas, we will be here for you. Have a great week. More

Brattleboro, Vermont
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

This is called a boutique hotel because it is smaller and has more character than some huge chains. It was a very friendly place to stay and well located downtown. Very friendly and knowledgeable personnel. Computers in lobby to check email and print boarding passes, etc. Criticisms were minor: Breakfast was extra and choices were limited. No mirrors outside of... More

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See 4 more reviews by Betsy J for Dallas
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
2 May 2012

Thank you BetsyJ. I am glad you enjoyed the hotel and thank you for the comments. More

Austin, Texas
Top Contributor
61 reviews 61 reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 28 April 2012

The front desk and help in general couldn't have been better. My room was very comfortable. and clean. The location is pretty good, at the edge of the Main Street area but easily walkable to many different places and the hotel shuttle service is very good. Free internet access and a few computers in the lobby with a printer make... More

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See 2 more reviews by 3GDude for Dallas
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
2 May 2012

Thanks 3GDude for taking the time to respond. We hold staff this afternoon, and all reviews are shared with everyone. Your review will help us to get better. We look forward to your return. More

San Antonio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Came to Dallas for Big Texas Beer Fest, we stayed here by suggestion of the website for people coming from out of town. The lobby was warm and inviting, off the the right they have a cafe/bar to grab a quick bite. Over to the left they have a seating area to hang out and people watch and off to... More

Was this review helpful? Yes
See 3 more reviews by Christa L for Dallas
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
25 April 2012

Thank you Christa L. We look forward to your return. More

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Additional Information about Hotel Indigo Dallas Downtown

  • Hotel Indigo Dallas
  • Dallas Hotel Indigo
Address: 1933 Main St., Dallas, TX 75201
Price range (per night):* RM383 - 716

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Hotel Indigo Dallas Downtown
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