It is the only hotel our company utilizes when we visit Dallas. It has a great staff and always treats our employee with the utmost care. The rooms are very spacious and comfortable. Their restaurant is a perfect place to dine and the food and service are excellent.
Jeff Wood, the General Manager, is always available and will take the...
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Dear Dick W,
We certainly appreciate you taking the time to complete the review on our property and share your excellent experience with other travelers. Thank you for the great comments about our great staff, the treatment that all your employees receive at our hotel, the restaurant food and service provided. I strive to make sure that every guest stay...
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The staff are real pros from managemnt, to cleaning, to restraunt.They value there guest. They will do whatever it takes to accomadate their guest. Great place for business or leisure Close proximity to the airport the market center, medical district and downtown added with the profesional and curteous shuttle drivers make it easy for travel. I would recommend this hotel...
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Reviewed 2 February 2012
Dear Lucas S,
We truly appreciate all of your wonderful compliments on our great service, cleanliness, restaurant, shuttle drivers, and location. It was a pleasure to make such an impression on you. We are constantly striving to make our guests experience a memorable one. We look forward in welcoming you back soon!
Sincerely,
Jeff Wood
General Manager
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I have travelled all over the world and the Crowne Plaza Dallas Market cannot be beat. The accomodations were excellent and so was the staff. What a happy group! Happy is definitely something to spread around. The breakfast buffet was incredible. The wait staff in the restaurant did everything possible to make sure we had everything we needed. I told...
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Dear Julie R,
We would like to thank you for choosing to stay with us and giving us your feedback on your experience with us. We loved hearing about the great things you enjoyed about our hotel and certainly appreciate all of your positive comments on our accommodations, staff, the incredible breakfast buffet, and the wait staff. We constantly strive...
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I posted a positive review of this hotel back in June 2011. What a difference a year makes. Since then, I have stayed at this hotel three times, each time I had a different problem with the hotel.
In November 2011, I stayed in a room that had no heat. I like a room a little on the cool side,...
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Reviewed 25 June 2011
Dear Lorenzo 50,
Thank you for taking the time in completing the online review. We are very sorry that you were not satisfied with your stay with us during your visit. We apologize that during your stays the rooms has been freezing, you were not recognized as a Priority Club Member, and that the cleanliness of your room was not...
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The management staff and the house staff were amazing. Very friendly, helpful and made my stay very comfortable. The room was clean, bright and very roomy. I will stay again next year and I will suggest to all my friends when visiting Dallas to stay here.
Thanks again to the management and staff! A job well done!!!!!!
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Dear Txbehcub,
Thank you choosing to stay with us during your visit to Dallas. We appreciate your compliments on our amazing management staff and house staff. Thank you for the praise on the cleanliness, room size, and how bright our rooms are. We definitely can't wait to see you next year.
Sincerely,
Jeff Wood
General Manager
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This hotel is showing its age, def in need of an update. High rooms have great views but are old. The hallways smelled like your grandmas house lol but the location is great right next too highway.
I would stay here again but normally stay at Hyatt Regency which I do prefer.
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Dear Davsyd,
Thank you for taking the time to give us your feedback. We are extremely sorry to hear that we did not exceed your expectations during your stay with us. We were disappointed to hear that you felt that the rooms are old, in need of updating, and that the hallways smelled like a grandmother’s house. Thank you for...
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I had a room reservation here and it was my first time to the Dallas area. I called ahead with a number of questions and Chuck Hernandez made me feel confident in his staff well prior to arrival. I arrived on an extremely busy day but was accommodated with an early check-in due to my priority club membership (I recommend...
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Dear Peter B,
Thank you for choosing to stay with is on your recent visit to Dallas. We certainly appreciate hearing that this was your first time in Dallas and that you feel that our attentiveness and extraordinary hospitality played a big role in making your stay an extraordinary one. We appreciate the great comments about Chuck, Jorge, the housekeeping...
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I recently stayed at the CPD while working at a multi-day non-profit fundraiser. The room was very clean and constantly maintained. Any and all requests of the staff were quickly fulfilled and always with a smile. It was such a nice experience and a relief knowing that my lodging needs were being met and I could return after a long-day...
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Dear Paul Y,
Thank you for completing the review on our hotel and for all of the great comments! It is always rewarding to hear about all of the great experiences our guests have with us. We are more than happy to hear that you were impressed with the cleanliness, attentiveness, and customer service during your stay. Thanks again for...
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Great staff. Very friendly. Went the extra mile to make sure everybody was satisfied. Highly recommended!!!
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Dear Marcus H,
Thank you for taking the time to post a review and share your experience with us and other travelers. We all here at the hotel take pride and are committed to customer service and going the extra mile to make sure all guest have a memorable stay. We thank you for choosing to stay with us and...
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I coordinate and host events all over the US, but I am most happy when I host my events at the Crowne Plaza DMC. In March I had 1,704 participants and the meetings director, Sharlonda, reservations guy, Jorge and the whole crew made my event flow like clockwork. They have a great team that can handle events small to large...
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