Check-in/out was friendly. The rooms are dated but in acceptable condition, the hallways even more dated and needs work. I was on the higher floors so the view was great. The price was comparable to the other hotels in the area, but at least you'll get better service at the Crowne Plaza. The only aspect that stood out was that... More

Over priced for the poorness of the rooms, no discount on parking for guests. We ordered room service and while I was signing the check she belched in my face... With no apologies. We had a do not disturb sign on our door and housekeeping came in anyway! We booked for 4 nights, had to leave a day early for... More

Awesome hotel and awesome Service. Joseph B. was very helpful in suggesting a place to eat and we were very pleased!!! More

You couldn't get a better level of service from a much more expensive destination than this central Dallas hotel. I really could not fault any detail of the service at all. Also the quality of the food, beverage and regular services was very high indeed. On that basis alone, this is a 5 rating. However, the location and the impression... More

You will be unpleasantly surprised if you are expecting "typical" Crowne Plaza but it isn't bad by comparison to most other hotel brands--It is just a bit dated. It is very close (a couple of blocks) to the convention center which is VERY nice. I would stay again. More

Chelsia and Sal are true assets for your company. Their level of customer service goes above and beyond every time. Thank you to the entire staff for their professionalism and assistance throughout the weekend. More

The hotel was very clean. I found all of the personnel to be very courteous and polite. The front desk person Joseph and the concierge Walter in particular are to be commended. They are assets to your establishment. Now if we can get the city to be more strict and if it were possible to move some of the panhandling... More

I stayed 3 nights for business, and experience was very good. Th staff at the front desk was exceptional and professional. The room I was given was spotless. I am very impressed with this hotel. I'll be back again!! More

That pretty much sums it up. Blah. I stayed here for two nights on a work trip, and while my room was quiet and pretty clean, and I can really say about this property is blah. I was in an unrenovated room, which was a little worn around the edges and tired. It wasn't hideous, it was just blah. The... More