A recent bout of delayed and cancelled flights required me to switch the first night of my usual Sun-Thu Waterford Marriott OKC to the DFW Marriott South. The airline indicated I would not be making my connecting flight to OKC and re-booked me for a morning departure out of DFW.
Just prior to landing, the flight attendant informed me that...
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Ms. Wilson,
It was a pleasure speaking with you today. Please accept my deepest apologies. As we discussed I was not made aware that you had stayed at another Marriott and unfortunately I was not called by the hotel in Oklahoma. Unfortunately Marriott had no record of the reservation being cancelled. However it is our practice to refund no show...
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As previous posters have commented, this hotel is beter for for car travelers. There isn't really anything close by or "happening" area. One of the reasons why I tried not to stay here too often on business is that I was not a fan of the dining. I LOVED the staff in the concierge club (past was Donna and now...
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Warm and friendly staff; treated like a queen; clean, comfortable rooms; very attentive staff!! Cognitive of allergies and responsive to my needs. Would fly there just to stay at this hotel for vacation! Daylight GM was WONDERFUL! While this review may sound like I'm easy to please, the opposite is true. It is rare that i have this positive of...
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Stayed Jan 24th - 26th for a recent business meeting. The accomodations were very clean, quiet and comfortable. Restaurant was fine and it was nice to have something with variety within the hotel. What made this experience really stand out was the service from all the staff; every staff member greeted you when passing. A particular stand out was Brandon...
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I stayed here as part of a business trip in December 2011 and the hotel was very pleasant with nice, clean common areas, good bar and good food. The rooms were medium sized and the staff for the most part were polite and helpful. The location is not ideal if you want to get 'out and about' as there is...
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I've been an elite level marriott rewards member for many of the past 8 years. That didn't seem to matter a lot to this hotel. This was also the first time I brought my entire family to a full Marriott.
We had a little trouble finding the hotel because the national reservation hotline gave us the wrong street name, and...
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Thank you for taking the time, to share your feedback on Trip Advisor. As we discussed we have refunded your stay to your credit card. If there is anything else I can do please do not hesitate to let me know. Once again please accept my apologies and thatnk you for being loyal to Marriott.
sincerely,
Jeremy Berlin
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Did you know that Marriot had a Woman's floor? I didnot and it was too cool. Women in high heels clacking along in brief cases came to a surprising halt when the elevators doors slid open nad we saw on the Wall a sign that indicated womens floor women only!
Those of us on the elevator looked at each other...
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The staff is the highlight of this hotel. They are friendly and very helpful. It keeps me cming back to this hotel.
The location is car oriented. The only thing within walking distance is a small strip shopping center with a couple of restaurants, a starbucks.
The gas station/convenience store right next door sells sandwiches and beer and wine.
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Reviewed 23 January 2010
I stayed here on points on a Sunday - I'm elite, so I had a room on the concierge level. The room itself was nothing special, but clean; the bed was nice, free wifi for being elite, LCD TV with HD, and the bathroom was clean with some counter space.
What impressed me about this hotel was the service &...
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The hotel has that airport look and needs to be renovated but the beds are newer and comfy. The staff is very friendly and they offer a free coffee bar. Overall it was a great stay and value!
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