I stayed at this Hilton for business and found it to be below my expectation level. Rooms are very small, and housekeeping was poor. My towels were not replaced regularly, I found lots of hair in my bathroom, and the coffee in my room was not replaced each day.
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Thank you for taking time to review your stay. I appreciate your comments and feedback.
I apologize for the lack of appropriate housekeeping. We have a "Hot Line" for any guest requests or concerns and we respond quickly. Every guest room should provide the "right"
guest experience. Thank you again. Dave Fulton VP and General Manager. dave.fulton@hilton.com
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Hotel was wonderful, staff very helpful, especially Jacki (the concierge).
Breakfast was quite a spread.
Very centrally located hotel, near bus and train station. Easy to get train to Dallas.
Buses very easy to use and cheap!
Sundance Square alive at night, lots of lovely restaurants.
A must is to go to the Fort Worth Stockyards (easy to get to...
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Thank you for taking time to review your stay with us. I appreciate your comments and especially appreciate your kind words regarding our team members- especially Jackie our Journey Ambassador/Concierge and our housekeeping team members. As you discovered the hotel is very centrally located for visiting area attractions- from the historic Stockyards, to Sundance Square, to Bass Hall to area...
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Nice rooms with spacious bathrooms. This hotel is located closest to the Fort Worth convention center but is also in prime location to visit all of downtown Fort Worth. It is also just a few blocks from the train station. The staff is always friendly and ready to help. Valet is $20 per night and it is really the only...
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Thank you for staying with us recently and taking time to review our hotel. We are pleased that you enjoyed your stay. Our historic hotel provides a great location to visit all the sites in Downtown Fort Worth as noted. We do have many folks take the train from Oklahoma. The train station is only two blocks away. We also...
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My husband and I were there on Saturday May 5th and checked out on May 6th. The valet was the first person to address us and two of them were helping with bags. Very impressive. The next person was the concierge (Jackie). She was wonderful. She helped get us a porter to handle our bags and visited with me while...
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Thank you for staying with us recently and for taking time to review your visit. I appreciate your kind words regarding Jackie our Concierge/Journey Ambassador- I know she will appreciate your comments. I also appreciate your comments about the valet team and housekeeping team. Fort Worth has a great deal to offer and as you know our hotel is a...
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I stayed at the Hilton for a week to attend a conference at the Fort Worth Convention Center. The Hilton was convenient to the Center (1 block away) and cheaper than the official conference hotel (Omni) by almost $20 per night. In addition, the Hilton had free wifi Internet (FINALLY a hotel listens to what business customers want!).
The hotel...
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Thank you for staying with us recently while attending a conference at the Fort Worth Convention Center which is a block away as you indicated. We do offer Wi-Fi complimentary in all our public areas and provide complimentary Wi-Fi in our guest rooms to all our Hilton HHonors guests. I am pleased that you appreciated the on site Fitness Center...
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We really enjoyed staying at the Hilton in Fort Worth, on researching the area before booking, this hotel was chosen because of the link to "JFK" as one of the reasons to visit Texas was to take in a trip to Dallas for the Book Depository tour which did not dissapoint.
The Hilton has a fantastic location for the attractions...
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Kim and Dave- thank you for staying with us recently on your visit to the States and to Fort Worth. We are very pleased that you enjoyed your stay with us and the surrounding area. We often say about our hotel "A moment in time and a Place in History" The hotel as noted is in walking distance to so...
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The Hilton in downtown Ft Worth is a great hotel! Centrally located, once we valet parked, we did not get in our vehicle again until check out. We walked everywhere! There is a Ruth's Chris Steak house attached to the hotel and it is wonderful, we walked to the Four Day weekend Improv club, walked back to Pete's Piano Bar...
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Thank you again for staying with us during your recent visit to Fort Worth and for taking time to review your stay. We are pleased that you are so loyal to our hotel and appreciate your kind words regarding our staff. The hotel as you stated is in walking distance to so many attractions and venues in Downtown Fort Worth....
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This is a terrific hotel with a wonderful executive lounge that is conveniently located to the downtown sites.attractions. This is the hotel where JFK spent his last evening so if you are into history, it is a must see. They have certainly inculcated this fact into the fabric of their being, in addition to all of the staff being most...
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Thank you for staying with us recently and for recognizing and understanding the history of the hotel. As you sensed we are an historic hotel in the heart of downtown Fort Worth where JFK stayed - We call the it "a Moment in Time and Place in History" The is also close to so many attractions, venus, restaurants and the...
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Like many other Hiltons, great service, spacious rooms, wifi, and nice location. Mike, the concierge, is among the best. Nice breakfast, the lunches prepared for our work group were very good. Ruth Chris on property. Lovely place.
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Thank you for staying with us recently for a conference. I appreciate that you have taken time to review your experience. I thank you for your comments regarding Journey Ambassador- Mike or "Papa Mike"- he is a great asset to the hotel and our many guests..he really knows the area well ! I am pleased that you enjoyed Ruth Chris's...
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President John Kennedy spent his last night in this hotel. The Presidential Suite is aptly names and appointed. MY boss was given the suite as part of our convention package. My room was a corner room and was fine. The bed was very nice. The rest of the furniture and the hotel itself could easily work AS IS in the...
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Thank you for taking time to review your stay at the Historic Hilton Fort Worth. I am pleased that you had an opportunity to view our Presidential Suite. The lobby as you mentioned is large- we recently an all new marble floor with the great Texas Star in the center. We additionally placed all new furniture in the lobby area....
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