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Hilton Galveston Island Resort

3.5 of 5
5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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Hilton Galveston Island Resort
Ranked #14 of 47 hotels in Galveston
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414 reviews from our community

Traveller rating
    104
    152
    87
    39
    32
See reviews for
Families
126
 
Couples
123
 
Solo
17
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Columbus, Ohio
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW

Called for early check-in. As a Hilton Diamond you would think they would go the extra inch. Check in 4:00. Got there at 2 tried to check in. Room not ready but leave a number and will call you. Had lunch watching other guests check in from 2: till 3:15 when I went to the desk and asked. Yes your... More

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UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW

I spent 4 nights at this hotel while on business. The room was reasonable but the air conditioning was very noisy. It is not really a 4 star hotel, and has seen better days. The reception staff are unfriendly and service dysfunctional. my colleague and I waited 20 minutes to check-in while staff answered phone in preference to serving customers... More

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1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

The hotel staff went above and beyond to make my daugter and myself feel welcome and special. I am a manager in the service industry and was very shocked at the high level of proffesionalism and kindness showed from the staff, from the cleaning crews up. Kuddos Hilton, kuddos

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Conroe, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013

Hotel staff extremely friendly. Hotel very clean. Great pool. Not sure about vehicle security, but nothing happened to ours. All in all nice place and very clean. Will entertain possibility of staying there again.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
21 May 2013

Thank you for your positive feedback to Trip Advisor.I wil make sure to share your comments with staff. Have a great day and I hope to see you the next time you are in Galveston. Mike Pistone More

Galveston, United States
1 review
4 of 5 stars Reviewed 6 May 2013

Had a nice stay at this hotel while waiting to go on our cruise the following day. I had asked ahead for recommendations for dinner and was emailed back promptly, when checking in we got an upgrade to a balcony, while it is slightly an obstructed view, it was nice. Their was an event going on there, a fraternity thing... More

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Review collected in partnership with Hilton Hotels & Resorts

Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
15 May 2013

Thank you so much for your review on Trip Advisor. I appreciate your feedback and will share them with staff. This only makes us better. Hope to see you again. Have a Great Day, Mike Pistone More

Nashville, Tennessee
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 May 2013

We have stayed here on a few different occassions. The pool has a swim up bar and a rock waterfall. The water is always perfectly clear and clean. There is also a hot tub and sauna. The beds are 5 star and the room is super fresh and clean. We stay in the separate tower which has a huge window... More

Was this review helpful? Yes 1
See 2 more reviews by miranda_kay83 for Galveston
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
8 May 2013

Thank you so much for posting your stay with us on Trip Advisor. This input helps us as an operation and gives new guests an idea of what to expect. Have a wonderful day. Mike Pistone More

Royse City, United States
1 review
5 of 5 stars Reviewed 28 April 2013

This is an amazing hotel ! Everyone is so helpful, the hotel is very clean and the beds were extremely comfortable! You may pay a little more than most hotels, but it is well worth it ! Would definitely recommend this hotel!

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
2 May 2013

Thank you for your favorable comments to Trip Advisor. Please consider us for your future stay when in the area. Have a wonderful day! Mike Pistone More

Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 April 2013

My family and I came for a wedding and stayed here. The beach was across the road. Down the street was a fair like attraction which was very pleasant and it had rides for my kids. The rooms were clean and the staff was polite.

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
28 April 2013

I appreciate the kind words on your posting to Trip Advisor. Please let us know if we can be of service in the future. Have a great day, Mike Pistone More

Clackamas, Oregon
Top Contributor
68 reviews 68 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 26 April 2013

Stayed 1 night while traveling along the Gulf of Mexico. Our room was bright & cheery, even though it was not decorated with the current trend in hotel rooms. We had a view of the Gulf, which really means we looked at the parking lot, pool, busy street & then the Gulf. After a day of driving, we went to... More

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
28 April 2013

Thank you for your comments. We will review your feedback and take your input for consideration. Have a nice day. More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 25 April 2013 via mobile

The pool, lobby, and restaurants are mediocre to okay at best (which is what I expect from Hilton) But it seems that all we had were problems from the very beginning. The AC did not work and it took over a day to get fixed... Which if u have ever been to south texas, you know that AC is a... More

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review
26 April 2013

Thank you for your comments posted to Trip Advisor. I must say and assure you that this feedback is not the normal at this property or will it be tolerated. I will address these issues with staff immediately and I want to wish you a nice day. More

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Additional Information about Hilton Galveston Island Resort

Also Known As:
Hilton Galveston Island Hotel Galveston
Hilton Galveston Island Hotel
Hilton Hotel Galveston
Hilton Galveston
Galveston Hilton
Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotels in Galveston
Price range (per night): RM377 - 1,153
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
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