Friendly, attentive staff, but otherwise avoid the property. Not much in the area in the way of food options, and each room I was moved to had something wrong. Broken AC unit. Then a clogged sink. Then an iron that didn't work. Property upkeep is not a priority here. To top off the experience, I was woken up at 3am... More

I needed a pet-friendly hotel on my trip through Houston, and I have stayed at Candlewood before, so I booked here. Despite the fact that the entrance to the hotel is nearly impossible to find at night (I didn't see any signage, and just followed a car through a parking lot of an apartment complex to get here, I did... More

I left a rival extended stay down the road because it was dirty, the kitchen flooded and the staff was rude. Needing a hotel in a hurry I called Candlewood to see if they could accommodate me for two weeks. They were great. I was so impressed with this location I contacted their corporate office. The front desk bent over... More

I have nothing but great things to say about this hotel. It was very clean and well maintained. They are pet friendly and have very reasonable fees. Joe at the front desk was super friendly and very helpful. The hotel has been updated and have done a beautiful job.I can not think of one bad thing to say except that... More

Same dull entrance as per usual for C.wood but the rooms! Super!!! So comfortable and well appointed. I usually stay across the street at Holiday Inn but no more! Much better price and MUCH better accomodations. I gather this place has had a recent face-lift. If so, it worked. The staff...wow...could not be any sweeter. The general manager, Felicia Mitchell,... More

Made a reservation at this location due to working in the area. Received a letter a couple days later saying they are working on the property. They should have refurbished this place years ago. Really old and beat up. Very noisy- both from the highway and other rooms. 19" tube TV with fuzzy cable. Odd smells in rooms and hallways.... More

From the time I arrived, I felt special. They GET customer service. My room was fresh smelling, and I liked having the ice maker in my room. This isn't a full service hotel, but the service from everyone was first class.

Certain staff members were rude. Loud in evening. They don't do daily trash/room clean ups. It smells.

This is your average busy Candlewood Suites as far as layout and rooms. Same Fitness, same small store on honor system, and free laundry which is so convenient. What makes this hotel stand out is the service. The front desk people are outstanding as are the housekeepers. I cannot say enough about how comfortable I was here. There is a... More