Stayed for 3 nights; toilet wouldn't flush & had to lift flap entire time. Hole in the wall was cut out near floor of bathroom area. TV on-screen guide did not match a single channel. Black mildew on all bathtub caulk. Found one dirty washcloth below shower curtain when I arrived that maid had missed. Maid did not replace shampoo/conditioner/lotion...
More
We are staying in Houston for business for the month of May. After one night of staying at this hotel I had several bites all over me. The next afternoon after work I was sitting in the bed on the computer and received MANY more bug bites. I asked to be switched to another room and after packing/unpacking again was...
More
Sorry to hear that you had an unpleasant stay with us. We have done everything to take care of this problem. We have changed many things to prevent this problem from happening again. We have put a new Protect a bed program in place which will prevent from any type of bed problems for our guest. So please come check...
More
While sleeping in this hotel I was awakened at 1 am because I was itching so much I couldn't sleep. I found I had insect bites in several places. My wife woke and we found small bugs crawling in her bed. Not a good nights sleep and not a good place to stay.
More
Sorry to hear that you had an unpleasant stay with us. We have done everything to take care of this problem. We have changed many things to prevent this problem from happening again. We have put a new Protect a bed program in place which will prevent from any type of bed problems for our guest. So please come check...
More
Some of the other reviewers must have very low standards, because my room was pretty borderline. For some reason there were 2 TVs in my room which I wouldn't mind, but the one connected to the cable had no remote! The furniture is old, the air conditioner is unbelievably loud, and there were spiders in one corner of my room....
More
Sorry to hear that you had an unpleasant stay with us. Since your last stay the hotel has done a total renovation. We now have totally new rooms also with free hot B/F. The rooms have everything new including the walls. So come check us out when you’re in town and if you have any problems please come talk to...
More
Well I have to say, this hotel was a great "fluke". I had not had such a great experience with other Comfort Inn's but this was the exception not the rule.
I was booked into the Omni down the street (four nights)and needed to arrive earlier and Omni's regular room rate was insane ($100.00 through Hotels.com vs $269.00) so I...
More
First they gave us a room and it smelled strongly like cat urine, it was incredibly disgusting so we got a different room instead and it didn't smell like cat pee but it was still stinky (musty smelling). The air conditioner was sputtering on/off; also there was stains on the bedsheets. For the price I'm sure there are plenty of...
More
If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
6 Reviews
14 Reviews
10 Reviews
