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Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln.

2.5 of 5
1303 La Concha, Houston, TX 77054 (Formerly Extended Stay Deluxe Houston - Med Ctr-Reliant Park)
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Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln.
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30 reviews from our community

    Trip type
Traveller rating
    8
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Date Rating
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 June 2013 NEW

The room is designed nice and I especially like the kitchen looking in to the bed area with the long bar setting. However, the stove burners were never able to sit straight. The tv is too small for the size of the room, and the bed was very uncomfortable. We had to stay for a long time and basically had... More

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See 4 more reviews by BroncosMom for Houston
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 13 June 2013 NEW

Its an extended stay - you get what you pay for. Rooms are not very clean - carpets desperately need to be cleaned - Rooms are not cleaned daily - breakfast consist of granola bars and coffee. The night staff lady was terribly rude.

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Oil City, Louisiana, United States
1 review
5 of 5 stars Reviewed 4 June 2013

The hotel room was very clean and had a stove, refrigerator, microwave and dish soap and the towels needed for the stay. The television worked well, the bathroom was clean and worked well. But it was the staff that really made it feel like home away from home. Every time I went into the lobby I was spoken to, I... More

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Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
5 June 2013

The feedback provided in your review is much appreciated. My team and I were pleased to read your remarks about your recent stay. We are working everyday to ensure that we give excellent customer service to each and every guest; it is very rewarding to know we were able to do this for you! Thank you for sharing your experience... More

Tehran, Iran
1 review
5 of 5 stars Reviewed 31 May 2013

I stayed at ESA, Reliant Part, LaConch St. with my wife and my daughter for a period of ten days. In fact, we stayed here to see and evaluate Houston for any possible living and business. I think I am well-informed to carefully review this hotel based on the location, room, service and personal. The hotel was well-placed for people... More

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São Miguel do Oeste
Top Contributor
65 reviews 65 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 28 May 2013

The hotel is not luxurious as you can expect, but the rooms are spacious, you have a well equiped kitchen, with microwave, refrigerator and stove. The internet work fairly well. The rooms are all non-smoking what is very very good, and are silent. If you're planning to stay longer I really recomend this hotel.

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See 3 more reviews by Gustavo P for Houston
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
4 June 2013

Hi Gustavo, Thank you for taking the time to write a review of your stay. We appreciate the kind comments are pleased to hear how much you enjoyed your stay! Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended... More

Horsham, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Hotel was clean and beds were comfortable. Enjoyed having a small kitchen. Looking forward to another stay. Laundry area could use some repairs as only one washer and one dryer worked. Overall the hotel was nice though and I would stay here again.

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Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
9 May 2013

Thank you for your recent review of your stay. I am pleased to read your remarks about your recent stay. However, I am very sorry that the washers and dryers were not all working. As this hotel’s manager, I can assure you that I have put in a request to fix this issue in the laundry room, to ensure your... More

Stillwater OK, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 April 2013

I've stayed here for the past 8 years for my annual visit to the medical center. In the past the staff was much friendlier than this trip. No acknowledgement when you walked through the lobby, which wasn't a big deal for me, but my sister said hello a few times and was ignored. Also, on our 3rd night we asked... More

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Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
1 May 2013

Karen - Your review for our hotel was recently brought to my attention. I sincerely apologize that the front desk staff was not attentive to your needs throughout your stay with us. Using your comments, I am meeting with the staff to discuss the importance of acknowledging and helping all of our guests, ensuring this type of situation does not... More

San Antonio, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 March 2013

One of the best places I have stayed in the U.S. The friendliest most effecent people. Extremely clean and set up to be very comfortable. I now would never think of staying any where else. I now have a home away from home.

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
11 March 2013

Katherine P, I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 February 2013 via mobile

The GSR Alexis Williams was professional and friendly. She anticipated my needs before I needed to even ask. The rooms are very clean. The kitchen is bigger than my own at home never mind the kitchen sink has filtered water. The drivers that shuttled me to the VA Michael DeBakey hospital are really nice and cordial.

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
4 February 2013

Ocean of peace, It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from... More

Durham, North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 31 December 2012 via mobile

I got this hotel by bidding on Priceline ($40 + tax fee - really cheap during holidays). I didn't know that it is in a different market segment, so I'm quite surprised when I saw the fully-equipped kitchen (the first time in my life). Toaster, oven, microwave, dishwasher, bowls and plates, forks, and other cooking/ washing tools. The room is... More

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln., responded to this review
7 January 2013

FanMQ, I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I do appreciate the... More

 
 
 
 
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Additional Information about Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln.

Also Known As:
Extended Stay Deluxe Houston - Med Ctr-Reliant Park Hotel Houston
Extended Stay Deluxe Houston - Med Ctr-Reliant Park Hotel
Extended Stay Houston
Houston Extended Stay
Address: 1303 La Concha, Houston, TX 77054 (Formerly Extended Stay Deluxe Houston - Med Ctr-Reliant Park)
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #5 of 19 Speciality lodging in Houston
Price range (per night): RM281 - 340
Hotel Class:2.5 star (2.5*)
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Extended Stay America - Houston - Med. Ctr. - Reliant Park - La Concha Ln.
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