We stayed for 5 nights in February while visiting friends who were staying there for treatment at MD Anderson. Our room was clean, adequately furnished, and the bed was comfortable. Every morning there was coffee, muffins, and bagels in the lobby. The staff was friendly and accomodating. The location was very handy and you sure couldn't beat the price. I... More

Don't stay here, no one has any common scene that works here, You make a complaint and they snob you for even opening your mouth about the matter, Never having towels, you have to go up to the front desk at least four times a day JUST to get your full set of towels, and they are mad cuz YOU... More

Although my reservation was made 3 months in advance on an AmEx card that had not been cancelled or expired in 33 years, they cancelled my reservation during a huge show (OTC) and lied, first saying my room was not guaranteed, then changing it to my "card was expired." (neither situation is possible if making online reservations!) They offered a... More

Not sure why the other reviews of this hotel were bad. Staff was very friendly, property was clean - inside and out. Property felt safe and secure. Great location if you are going to Reliant Stadium. We selected this location so our adult daughter and boyfriend could be within walking distance of Reliant Stadium and restaurants as we were going... More

The postiive side of the hotel is its location, which is not pretty but practical because it is very close to the medical center. My negative experiences are manifold. The entire hotel is not clean and pretty smelly and I had to change my room twice at the day of arrival before finally getting one that was acceptable. The staff... More

Room was freezing when we first arrived. No big deal, until we realized there were no knobs to turn it down. No service staff on in the evening so we finally just unplugged it. When we turned the television around in orde to watch from bed the electricity on one whole side of the room went out. Again no service... More

My extended family had three rooms. The recliner in one was broken. The boxspring frame was broken in another. Beds are uncomfortable, pillows are thin. After the first night we went to WalMart and bought an air bed, pillows and foam mattress toppers. Kitchen utensils were very minimal. We had to "borrow" items between our rooms to produce simple beverages... More

Got this hotel for $45 on priceline. Turned out to be a steal. We got a room with one queen bed, a recliner and pull out sleeper sofa. Had full kitchen. Room was clean and nice. They even have breakfast during the week. Located right across the street is grocery store and across from that is Reliant Complex that included... More

I stayed here for a week, with my cat, while working in downtown Houston. It is a quick drive downtown and there is free parking at the hotel. However, it is also conventient to the metrorail system. And it is withing walking distance of Reliant Stadium (a good walk though) There is a strip mall across the street with a... More