Stayed for a second time upon my return to Houston. Great customer service. Chris Martin, the manager, went out of his way to make sure all was well! Saw him give the same time and concern to other guest. He is the reason we will return, and tell others about our great stay! More

We were told that this hotel would eventually become a Best Western. We had a couch, desk, king bed, microwave, coffee maker, hairdryer, refrigerator, free safe-deposit box, and wi-fi in our room. It overlooked the pool. There is a small, temperary exercise room that we actually saw someone using. There was a large breakfast area with TV and a decent... More

We recently stayed at this Clarion(now called JFK) as a ParkSleepFly. When we checked in, the first room they sent us to at 8 pm, was not cleaned from the previous guest. We switched rooms and all was well. Our returning flight came in late at night so we had booked a room for that night as well. We parked... More

Complimentary fresh pizza selection, wine and sodas with tea and coffee in the evening. It was perfect for us as we landed after a transcontinental flight, grabbed a bite and retired to our room. Wifi worked in the room. I could use the hotel printer to print our tickets- free PCs behind the reception desk. There are some fast food... More

The only reason we didn't give this hotel one star is because the room was spotlessly clean which counts for a lot. When we arrived, the desk clerk had no record of our reservation, which was made several months ago. I had brought a printout of the reservation confirmation and when I produced this, she said "Oh, we aren't a... More

This is the perfect hotel for an overnight connection. The hotel is close to the airport, with an excellent shuttle service. We have tried several other hotels in the area and this is definitely our number one choice. We were looking to book again this year but were disappointed to find there were no rooms available. More

HORRIBLE!!!!!! I checked in on Monday, 09-26-11 relatively late. I was traveling to Louisiana from California and was traveling with my wife and our 6 lb chihuahua. Upon check in, I explained that we have a chihuahua that sleeps in a kennel. The front desk clerk said that was fine. The next morning, our dog barked when a hotel employee... More

The hotel was clean. The staff was friendly. It may not have been fancy, but was a good place to stay for business near the airport. I especially appreciated the frequent airport shuttle service. More

We were stranded in Houston thanks to weather delays costing us our connection, and needed a place in the middle of the night. Staff graciously picked us up at the airport, supplied us with a more than decent room, including a crib for our one-year-old, found us milk for her, and got us back to the airport the next morning... More