I travel in and out of IAH quite frequently, and normally stay at the Doubletree on JFK. However, the last time I was in town, I decided to try this Holiday Inn, and am certainly glad I did! I am now writing this review during my second stay.
Staff is excellent and friendly, The rooms are big and clean. The...
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Getting off a plane at 11pm and waiting for 30 minutes for the shuttle - we were excited for a beverage and appetizer. Unfortunately, the bar/restaurant closed as we arrived on location - with limited sidewalks, and being unfamiliar with the area...there wasn't any available options. This was probably the only negative though!
From the shuttle driver to the banquet...
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Dear Guests: we really appreciate your very nice comments about our friendly staff, large clean rooms. location, shuttle and rates. However, I am sorry that we were closing the bar and restaurant about the time you arrived. Its a good restaurant staff with large menu and good food. I promise we will re-evaluate the viability of extending our closing times...
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I needed to attend training near IAH the day before a trip to CT. The Marriott was full so my travel agent booked me at this property.
On the plus side: the rooms are big and quiet. The staff tries to help.
On the down side: the whole place is shabby, power was lost for an hour in the early...
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Dear Guest: We’re glad that you found our room comfortable & quiet, the staff helpful and our location good. And we respect that our hotel Brand was not your first choice, but we are disappointed that you seem to hold the hotel responsible for the area-wide blackout that affected many local businesses and homes that morning. I'm sure you were...
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Was in Houston on a visit and was so pleased with the service and the attention we received at the Holiday Inn Houston Intercontinental Airport!!! The roon was wonderful and the food in the resturant was great. Mr Miller was very helpful to us when we asked about a golf course in the area.
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Dear Guest. Thank you for the wonderful compliments. We try hard to be friendly and helpful and I'm glad it showed. We appreciate hearing about our restaurant too. Its very popular with locals, which is usally a good sign that we get it right most of the time. Glad too, that you could fit in some golf. We are fortunate...
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This very pleasant Hotel is really well located and only minutes from the International Airport. Just off the main highway and very easy to find!
Pleasant staff, good computer access , good parking, good restuarant and a very nice outside pool!
A very pleasant place to wait for a flight, I recommend it.
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Dear Guest; We really appreciate reading your nice comments. It keeps us wanting to work extra hard for our Guests. You mention many important areas from pleasant staff, computer access, free parking, pool and good food. We're glad we got it right for you. Thank you very much for sharing and we hope you'll be able to visit again!
Sincerely,...
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We stayed here overnight between flights. Very good value. Staff was very friendly.
If you are a Priority Club Premier member, they give you a full breakfast in the restaurant.
Airport Shuttle in the morning was crowded.
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Dear Guests, We enjoyed hearing the nice comments about your stay. Glad you found us! We love to hear about our 'friendly' staff and 'comfortable' hotel: two things we believe every traveler values. We appreciate you taking time to share! We also appreciate you being a Priority Club member! Thanks and hope we can be in your travel plans again....
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I have recently stayed in this hotel. From all factors, this hotel deserves good rating. Staff is quite co-operative, room service is excellent, restaurant food is mouth watering. Airport pick and drop facility is in every 30 mins. Nice gesture from all hotel staff.
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Dear Guests, thank you for taking time to share your favorable comments! I'm very glad that the staff was helpful, the food service and quality met your expectations and the shuttle was convenient. We have a good team here and they're always trying to improve. Its great to see that they got it right for you. Thank you and may...
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I was at this hotel on business, and it exceeded my expectations. The rooms were nicely decorated, clean and the beds and pillows were comfortable. I had read earlier reviews about poor sheets among other complaints, and I disagree. The atmosphere was professional, and the hotel was busy in the morning and afternoon. The pool was nice, well maintained, and...
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Dear Guests, I very much enjoyed hearing your review. Thank you so much for sharing the nice details. We'll pass it on to the staff. They all try hard for our Guests and I'm glad it showed. Hope you can visit us again and enjoy more of Houston. Thank you, Dennis Miller, GM
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Stayed at this hotel in November last year for family reception.
Very friendly staff memebers at this hotel. Always received a hello while in the hallways, restaurant, any where we went. Food was very good! Would definately recomend to any one traveling to Houston.
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Dear Guest: Thank you for wonderful comments about our hotel and Good Eats restaurant!. We appreciate feedback of all kinds from our customers, but messages such as yours really make our day! We look forward to passing your compliments on to our team. I know they'll really appreciate it. Hope you'll visit us again! Sincerely, Dennis Miller, General Manager
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it just goes to show that its not always the bricks and mortar, but the people. Very nice staff through-out. Every housekeeper I passed and more said hello and asked how I was doing. Very nice! Restaurant was very good too.
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Dear Guests, I was so pleased to hear about our employees in such a nice way! We have a large staff (150) and with very little exception they all come to work in good spirits and focused on service to our Guests. I am very glad you could see that. I certainly hope you can visit us again! Sincerely, Dennis...
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120 Reviews
