This hotel is terrible. The only good thing is its location to the Reliant Center. Where to begin... I had the rudest experience of my life with a hotel agent the night before I arrived. When I arrived I noticed Candlewood only does housekeeping every 7 days (my fault for not investigating). My room was disgusting! There was hair in... More

It's a little hard to find but I have stayed there 3 times and thingshave been very good. It's not a four Season's but it is a good bed, quiet has small kitchenette in room. Close eating places. HAs a small gym and laundry area that is adequate.

We rented two rooms. A handicapped room for my dad and a King for ourselves. Upon check in, which is 3:00 pm but we didn't arrive until around 4:30 pm, we were handed the keys to our rooms and upon entering my dad's handicapped room, it was not cleaned, dirtly towels on the floor, so we exited and reported back... More

the staff is as friendly and kind as can be. very obliging to the needs of their guests. The maintenance and maid service are always busy and friendly. Clean as a whistle well kept up. on Wed. night the management has a welcoming dinner, because most people stay for at least a week it helps guests get to know one... More

I recently stayed here for 10 days as my wife and I were in between homes. The grounds were clean. Felt safe at all times. The kitchen was adequate. Laundry facility was clean and had an ample number of machines. The staff was nice. We had 2 dogs in the room, and this was surprisingly not a hassle. Nice area... More

The hotel was not really all that bad. It seemed clean which is the most important thing to me but during the night I saw a roach in the bathroom. The bed was very uncomfortable also. I would not stay here again unless there was no other option.

I love this hotel! The staff is amazing and the hotel is very clean. I stayed here during my cancer treatment and i couldn't have asked for a better hotel. The managers and entire staff took care of me and made me feel like I mattered. The hotel was clean and well maintained. They have a security guard at night... More

My husband is a patient at MD Anderson and we have stayed at this hotel several times in the past. We have always been pleased with the front desk and shuttle service and as far as we could tell, the rooms seem fairly clean. The last time we stayed, however, which was about 6 months ago, a car that was... More

I stayed in Candlewood Suites Houston Medical Center for 2 nights on February 10 and 11, 2012. Location is good for the medical center and the motel provides shuttle to the hospitals. Clean and big parking lot. Motel landscape nice. Check-in and check-out was efficient. The rooms are big and have a full kitchen. Would stay again. Do not eat... More