We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 429 Houston hotels »

Sheraton Houston Brookhollow Hotel

3.5 of 5
3000 North Loop West, Houston, TX 77092
Hotel amenities
Sheraton Houston Brookhollow Hotel
Ranked #32 of 429 hotels in Houston
4.5 of 5 stars 134 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

134 reviews from our community

    Trip type
Traveller rating
    58
    39
    24
    4
    9
Date Rating
Houston, Texas
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012

I stayed here for 2 weeks on business trip. This review could be unfair for Sheraton because I was moved from TownePlace Suite down 290 to here. The room here has no minibar/ small fridge. It has the smell of an old hotel. The lighting is poor. Old hotel smell + poor lighting = gloomy. More

Was this review helpful? Yes
See 4 more reviews by SummersRoosevelt for Houston
San Antonio, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 12 May 2012

I was just at the Sheraton for two weeks for work purposes. The staff was wonderful about making me comfortable and seeing to my needs for quiet and rest when done with my day. I really appreciated that they had a cut off time for pool parties. Not to rain on anyone's parade, but some of us have to work... More

Was this review helpful? Yes
See 2 more reviews by Olga M for Houston
eCommerce Department, Manager at Sheraton Houston Brookhollow Hotel, responded to this review
16 May 2012

Thanks so much Olga M for your recommendation and especially for recognizing Dee and Lonnie, as they always strive to make every guest feel welcome! We look forward to seeing you next time you’re in the area! Best regards, Tom Chigoy, General Manager More

Moscow, Moscow City, Russia
1 review
4 of 5 stars Reviewed 12 May 2012

very kind and sympathetic waitress Dee. good service and normal room. I liked it More

Was this review helpful? Yes
eCommerce Department, Manager at Sheraton Houston Brookhollow Hotel, responded to this review
16 May 2012

Thanks so much Toxik2003 for your review! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing Dee, it made her day! We look forward to seeing you next time you’re in the area! Yours truly, Tom Chigoy, General Manager More

Helena, Montana
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 11 May 2012

I have been coming here for years and have to say that the staff here are always helpfull and very friendly. In fact I feel like I am coming home when I stay here. The rooms and beds are GREAT! More

Was this review helpful? Yes
eCommerce Department, Manager at Sheraton Houston Brookhollow Hotel, responded to this review
16 May 2012

Thank you Jeff for your review and continued loyalty to the Sheraton Brookhollow! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Yours truly, Tom Chigoy, General Manager More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

This hotel was very convenient while I was in Houston for a 2 week training. It's an older hotel, but has been remodeled and looks pretty good. Initially had a couple of problems, but the manager, Amanda, fixed everything for me, even helped me move all my stuff! Great swimming pool and pool area, nice big towels. The restaurant was... More

Was this review helpful? Yes
Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

We used the Sheraton Brookhollow location as our hub for accomodating our friends and family for our wedding reception. The staff was very accomodating to our needs and the hotel had ammenitites for a variety of guests. The restaurant, bar, and shuttle made things easy for out of town guests. More

Was this review helpful? Yes
Virginia Beach, VA
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

The staff, food and rooms are A+, excellent service, good food, however a lot of construction around the area, otherwise the hotel is in a very stratigic location, plus the hotel offers free shuttle service to the Gallaria shops and dinning area. The only one thing is the rooms are very small, but beds are super comfertable. More

Was this review helpful? Yes
See 6 more reviews by sawsan22 for Houston
Tucson, Arizona
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 May 2012

The construction Houston is awful and the hotel was very hard to get to due to the road work. It was also difficult to get back on the highway. The hotel from the outside looks very worn, but inside it is nice. The rooms were clean and nice, the bathroom small but clean. They have a large club room and... More

Was this review helpful? Yes
Singapore, null, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Having never been to Houston before I was apprehensive about the hotels compared to the ones I normally stay in while traveling but all of that was put to rest when I checked in to Sheraton Brookhollow. Although a little dated, the hotel amenities and rooms are impeccably kept by the hardworking staff. The hotel's close proximity as a mid... More

Was this review helpful? Yes
scotland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

May i take this opportunity to thank the staff at the Houston Brookhollow Sheraton. The staff are like a second family to me as i travel to Houston from Scotland regularly for business. Can i say i special thanks to Amanda (night Manager) who gives the best customer services, Jose (Priority Club bar) Terrific guy who is always friendly and... More

Was this review helpful? Yes

Travellers who viewed Sheraton Houston Brookhollow Hotel also viewed

Crowne Plaza Houston - Brookhollow
4.5 of 5 stars 155 Reviews
Houston, Texas Gulf Coast
Show Prices ABS:HotelCheckRates-d99081?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Crowne Plaza Houston River Oaks
4.5 of 5 stars 315 Reviews
Houston, Texas Gulf Coast
Show Prices ABS:HotelCheckRates-d98979?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Magnolia Hotel Houston
4.5 of 5 stars 1,317 Reviews
Houston, Texas Gulf Coast
Show Prices ABS:HotelCheckRates-d266157?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 429 hotels in Houston, ranked by popularity »

Been to Sheraton Houston Brookhollow Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Houston Brookhollow Hotel

  • Sheraton Houston Brookhollow Motel
  • Sheraton Houston
  • Houston Sheraton
Address: 3000 North Loop West, Houston, TX 77092
Price range (per night):* RM329 - 700

Owners: What's your side of the story?

If you own or manage Sheraton Houston Brookhollow Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Houston Brookhollow Hotel
Show the lowest price for this hotel (from our partners)
Show Prices