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All 437 Houston hotels

HYATT house Houston/Galleria

3.0 of 5
3440 Sage Rd, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria) (Great Uptown)
Hotel amenities
HYATT house Houston/Galleria
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68%
Ranked #166 of 437 hotels in Houston
Most recent review
5 of 5 stars Reviewed 18 June 2013
lleech1 San Antonio, Texas
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104 reviews from our community

    Trip type
Traveller rating
    35
    35
    16
    6
    12
Date Rating
San Antonio, Texas
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

I can't say enough about this great hotel. Room was clean and perfect with full size kitchen, sumptuous cooked breakfast buffet, and secluded pool and whirlpool were enough to say I'd go again. But the staff were over the top marvelous. I travel a lot and have never felt like I was being treated like family before. Overly attentive, friendly... More

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Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 June 2013

We normally stay at the Embassy Suites next to the Galleria when visiting Houston, but since I lost my Hilton Gold status, we decided to give Hyatt house a try. We loved the full kitchen and full size refrigerator giving us ample storage space to store leftovers and make ice in the freezer to pack for the drive home. Being... More

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Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
6 June 2013

Thank you for staying with us. We appreciate the information you provided about our hotel. We do hope you will stay with us again in the future. More

Hudson, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

Great for an extended stay. Clean rooms, nice breakfast and a very friendly staff. The room was very big, beds were nice and it had a large closet for storage. Location was convenient, but close to highway which was the only draw back. Pool was small, but clean.

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Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
30 May 2013

Thank you for providing a 5 star review. We appreciate you taking time to provide us feedback about your stay. More

Austin, TX
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 24 May 2013

The positive: The rooms are very well laid and are very spacious. I liked having the larger space and found it all very comfortable. The negative: There seemed to be a lot of people that were staying here as an extended stay place. The laundry room was busy and the snack store was also very busy. I think many of... More

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See 3 more reviews by lzfowler for Houston
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
30 May 2013

Thank you for taking time to post a review. We apologize for the issues you encountered during your stay. Your comments will be reviewed by the management team in an effort to improve our customer service. If you are back in the Houston area we do hope we can have a second chance. More

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Houston, Texas
1 review
1 of 5 stars Reviewed 17 May 2013

I stayed at this hotel last month for 3 nights and when I say the overall experience was awful, I truly mean it. For paying $100/night PLUS $12/night to park (which is absolutely ridiculous to have to pay that for parking), I expected MUCH better service. Where to begin... Less than 5 hours after I checked in, I went out... More

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Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
22 May 2013

We would like to apologize for the inconveniences during your entire stay. The General Manager would like to speak with you more about the issues you described. It is our policy to make sure every guest has an enjoyable stay and we would like to have an opportunity to speak with you further. Please call the hotel directly at 713-629-9711... More

Mexicali, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 May 2013

the room has wonderful size, for long stays, with kitchenette fantastic, Nice complimentary breakfast, poor but nice, BUT THE COLD POOL AND THE JACUZZI OUT OF SERVICE WAS TERRIBLE, PLEASE IS A FAMILY HOTEL !!!!!!!!!

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Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
10 May 2013

Thank you for staying with us. We do apologize that the Jacuzzi was out of service during your stay. More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 7 May 2013

I was truly amazed at the excellent customer service received during our recent trip to Houston. The front desk staff knew us by name and were friendly and helpful. The housekeeping staff smiled and greeted us every time we saw them. It was just a great experience.

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Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
9 May 2013

We are happy to hear you enjoyed your stay with us. Thank you for providing a great review. We hope you will stay with us again on your next visit to Houston. More

Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 April 2013

I was on business in Houston, and chose this one for its location. There are many competing hotels nearby. Hyatt House tries to be a bit more like your house, and they have breakfast and a happy hour. This was a good choice for a week+. Staff very friendly and helpful. Internet very good all over the hotel, which is... More

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Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
23 April 2013

Thank you for staying with us. We hope if you are back in the area you will stay with Hyatt House again. More

CEDAR PARK
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 April 2013

We had a really nice stay at this Hyatt for one evening in a two bedroom suite with friends. We really enjoyed having a large kitchen and living room area - and separate rooms and bathrooms for us and our friends. The living area was very spacious with a nice comfortable sectional couch. The kitchen was also spacious. The only... More

Was this review helpful? Yes 1
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
4 April 2013

Thank you for staying with us. We are happy to hear you enjoyed your stay. I do apologize for the issue with the dirty knife as that is not standard and will be address with the housekeeping department. We hope to have you stay with us again in the future. More

River Oaks, TX
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 March 2013

This is my second stint here and the stay has been excellent both times. Staff goes out of their way to be friendly and helpful, it is mostly very quiet, and it is in an extremely convenient location. There is a contingent of telecom employees here almost all of the time so no worries about kids running up and down... More

Was this review helpful? Yes 2
See 3 more reviews by Michael A for Houston
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review
8 March 2013

Michael A – Thank you for your kind words and for sharing your stay with us on TripAdvisor. We look forward to your next visit to Houston! More

 
 
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Additional Information about HYATT house Houston/Galleria

Also Known As:
Hyatt Summerfield Suites Houston / Galleria Hotel
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Summerfield Suites Houston
Hyatt Houston Galleria
Summerfield Suites Houston
Hyatt Houston
Houston Summerfield Suites
Houston Hyatt
Address: 3440 Sage Rd, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #166 of 437 hotels in Houston
Price range (per night): RM344 - 864
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located within the heart of the Houston Galleria area, the Hyatt Summerfield Suites Houston/Galleria hotel is centrally located in one of the city’s main business districts and top shopping destinations. The hotel is easily accessible to Houston’s Downtown Aquarium as well as popular family destinations such as the Houston Zoo. For business travelers, the Houston Galleria hotel is accessible to corporate offices for Schlumberger, Westlake Chemical, ExxonMobil, Chevron, Technip, Transocean, Marathon Oil, Spectra Energy, Cameron International, Apache, and CSC to name a few. Shopping options include the Houston Galleria Mall and Market Square Historic District. For students and their guests, the hotel is close to Rice University, the University of Houston and St. Thomas University. ... more   less 
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