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All 437 Houston hotels

Hampton Inn and Suites Houston Medical Center - Reliant Park

2.5 of 5
1715 Old Spanish Trail, Houston, TX 77054
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Hampton Inn and Suites Houston Medical Center - Reliant Park
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Ranked #28 of 437 hotels in Houston
Most recent review
4 of 5 stars Reviewed 13 June 2013
Shannon W United States
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109 reviews from our community

    Trip type
Traveller rating
    57
    27
    14
    7
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Date Rating
United States
1 review
4 of 5 stars Reviewed 13 June 2013 NEW

The hotel was very nice and room was very clean. Everything looked just like the pictures online - no surprises. How nice to have everything working ... elevator, tv, a/c and wifi! Perfect location for work or pleasure. Good cafeteria next door. Would have liked to stay for pleasure but it made a business stay easy.

Review collected in partnership with Hampton

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
17 June 2013

Dear Shannon W, Thank you very much for taking a few minutes of your time to share your comments with the Tripadvisor community, we are very happy that we meet your needs and provide you with a great service and we are looking forward to have you return, please feel free to contact me direct if you need any assistance... More

Sherman, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 June 2013

This particular trip was made for a medical visit for a family member. Having such a nice place to stay, at a reasonable rate and a helpful, friendly staff who even provided complimentary shuttle services to the medical facility really helped make a stressful situation much easier to handle. Hopefully, our next visit will be for pure pleasure!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
13 June 2013

Dear Linda Tin Texas, Thank You!! for your 5 star rating we are thrilled that our hotel meet your expectations and needs and of course we are looking forward to be able to accomodate you on your next trip, please feel free to contact me direct if you need any assistance at mayra.rascon@hilton.com or 713.797.0040 ext. 4908 Always at your... More

Houston, United States
1 review
5 of 5 stars Reviewed 4 June 2013

Though I live in Houston,TX, My son"s soccer club had a night game at 7:30 and a 9:a.m. game the next morning, too far to comfortably do. So, having had previous pleasant stays at Hampton Inn in Kansas and reading local reviews, I phoned Hampton. Lovely room, fitness center w. new equipment and fresh towels, superior breakfast. Problem solved; we... More

Review collected in partnership with Hampton

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
10 June 2013

Dear Patricia O, Thank you so much for taking the time to provide us with your positive feedback and 5 star rating on the tripadvisor site, I will be sure to share all your comments with the staff here. Once again thank you and please feel free to contact me is business or leisure bring you back to the area.... More

Rochester, United States
1 review
2 of 5 stars Reviewed 1 June 2013

Maid Service and Staff were indifferent. Locked out without anyone saying anything about a door I had propped open. This happened on 2 occasions. Maid did not replace coffee and soap/shampoo I had used.

Review collected in partnership with Hampton

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
3 June 2013

Dear Keith W, We appreciate you taking time to provide us with insight on your recent stay at the Hampton Inn & Suites Houston Medical Center. We value all guest feedback as it allows us a platform to provide better service. We regret and apologize for the lack of responsiveness from our team. Please be assured that I have sent... More

Bryan, Texas
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

Lobby was clean, with very helpful staff. Shuttle available at hotel to take you back an forth to Tx. Children's Hospital. Room was clean, comfy bed , quiet an everything worked. Outstanding staff. I highly recommend this hotel. Reasonable rates.

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
3 June 2013

Dear dchiang2, So glad you enjoyed your stay with us, and of course we're delighted that you like our hotel! We take special pride in our hotel, and are thrilled with your 5 star rating during your stay. I hope you were able to enjoy all the other amenities and our service, as it's truly something that makes us unlike... More

Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 May 2013

We stayed here overnight while attending the newly opened Hall of Egypt exhibit at the Houston Museum of Natural Science. The Hampton is just a couple of miles away from the Museum of Natural Science, as well as the Houston Zoo and the Herman Hospital complexes. Wow! $129.00/night for a suite for 4 people, plus free breakfast - who can... More

Was this review helpful? Yes 1
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
3 June 2013

Thank you for your recent review of the Hampton Inn & Suites Houston Medical Center. While we are thrilled that your overall stay was pleasant, however, we regret the experience you encountered in getting a blanket for your wife and the terrible sleep for you. We would very much like top speak with you concerning the details of your reservation.... More

Atlanta, Georgia
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2013

Perhaps it was the holiday weekend but this property appears to need some significant work. When we arrived one of the two elevators was out of order. The carpet in the halls and the room was perpetually dirty with crumbs and other detritus next to the baseboards. On one night the fire alarm went off. One morning the electricity went... More

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See 2 more reviews by Seamus416 for Houston
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
31 May 2013

Dear Seamus416, Thank you for taking the time to provide your feedback on Tripadvisor.com. Please allow me to apologize on behalf of our staff for the housekeeping challenges you endured during your stay. It is unfortunate that you were not provided with a spotless accommodations. We strive to accommodate our guests’ needs accurately and efficiently and we sincerely apologize for... More

Atlanta, GA
Top Contributor
95 reviews 95 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 28 May 2013

This hotel is in a great location and the staff is very welcoming. My concern is in the housekeeping area. We stayed there over the holiday weekend visiting family in the medical center. The attention to detail in the hallways (needed vacuuming, for example a Cheerio was left in the hall for several days and some small pieces of paper... More

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
31 May 2013

Dear Lazonia, Thank you for taking the time to provide your feedback on Tripadvisor.com. Please allow me to apologize on behalf of our staff for the housekeeping and breakfast area space challenges you endured during your stay. It is unfortunate that you were not provided with a spotless accommodations. We strive to accommodate our guests’ needs accurately and efficiently and... More

McKinney, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 27 May 2013

I love the Hampton Inns we've stayed at throughout the country. This one was nice as well. Clean, easy to access, close to where we needed to go the next day (Reliant Center). Staff was nice. Breakfast was a bit disorganized, but they were quick to replenish food as it ran out. Overall, I'd recommend it.

Was this review helpful? Yes
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
28 May 2013

Dear Jenm55, What a pleasure to hear from one of our exceedingly loyal guests! We could not be more pleased that you enjoyed our staff and amenities. It is always nice to receive acknowledgement, and we will pass your comments on to staff, to improve the organization of our breakfast staff, and show them progress is being made on our... More

Texas
Top Contributor
103 reviews 103 reviews
49 hotel reviews
Reviews in 53 cities Reviews in 53 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 27 May 2013

We wanted a hotel near Minute Maid Park, and this place fit the bill very well. The room was clean and quiet and, even though there was only one elevator working, getting up and down was not overly incovenient. Staff members were very helpful with directions but if you stay here, be prepared for lots of traffic during the customary... More

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See 2 more reviews by TxTrvlr88 for Houston
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
28 May 2013

Dear Txtrvlr88, Thank you for taking the time to complete a property review. We value all our guest reviews and thank you for all your comments. We could not be more pleased that you enjoyed our staff and amenities and please accept our apologies for the inconveniences during your stay due to the elevator malfunction . It is always nice... More

 
 
 
 
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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Address: 1715 Old Spanish Trail, Houston, TX 77054
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotels in Houston
#40 Business Hotels in Houston
Price range (per night): RM304 - 614
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
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